Job role: Contact Center Agent

Client: Commercial Bank

Location: Victoria Island, Lagos State

Salary: N80,000 and other benefits

Responsibilities:
Managing large amounts of inbound and outbound calls in a timely manner.
Following call center “scripts” when handling different topics.
Identifying customers’ needs, clarify information, research every issue and providing solutions.
Meet personal/team qualitative and quantitative targets.
Seize opportunities to up sell products when they arise.

BSc(Minimum of Second Class Lower) \ HND(Minimum of Lower Credit) degree in any field.
28years and below.

Qualified candidate should apply through the link below:

https://forms.gle/fSH7nJ5mzWdFmA3h9