Hello Everyone!

Today, I received a debit alert of ₦1000 with description Online Sporty with a particular transaction id. While I'm thankful, that it was only a mini amount of money, I'm also worried and curious as to how this could have happened.

Please does anyone have an idea or have had any such experience of unwarranted debit from Online Sporty.
I've never used my ATM or whatever to transact with them, I don't even have an account with them and to the best of my knowledge, my ATM card isn't compromised. Meanwhile, I've contacted my bank customer care on the phone to block my ATM card for online transactions before they withdraw the remaining available cash, and also enquired from them how that could have happened since I never authorised such but they're insisting I was the one that authorised the transaction which really baffles me.

Please I'm sharing my story so anyone who's experienced such prior can help enlighten me on how such could have transpired.

Before i advice, hope you have taken the balance out of the account?

First of all. Don't ever use your main account to transact online. Always have another account with Limited cash.
It's possible your account has been hacked.

Always set up multiple security measures on your bank accounts. Apart from pins and passwords, always use your token and or otp to validate all transactions ranging from those as small as purchase of data and credit to transfers of any amount.
Also don't store your card details on apps that go online, always use the virtual bank transfer option provided by wema.
If you still have access to this bank account please go and change all of your banking passwords because its obvious your account has been compromised.

Yes. It's been secured already. I just wish to know how it could have happened for the future.

Adamtrampan:
Before i advice, hope you have taken the balance out of the account?

This is huge. So transacting online with our accounts puts it in jeopardy? I wasn't aware. Thank you

HenryWilliams:
First of all. Don't ever use your main account to transact online. Always have another account with Limited cash.
It's possible your account has been hacked.

My bank sends OTP for online transactions. I have no idea how they didn't send this time around.
I really just don't get it.

tesseract:
Always set up multiple measures on your bank accounts. Apart from pins and passwords, always use your token and or otp to validate all transactions ranging from those as small as purchase of data and credit to transfers of any amount.
Also don't store your card details on apps that go online, always use the virtual bank transfer option provided by wema.
If you still have access to this bank account please go and change all of your banking passwords because its obvious your account has been compromised.