We own and operate several eCommerce portfolios where we sell products to Nigerians.

We currently have an open position for a Customer Care Representative, preferable female to pick calls, respond to SMS, process deliveries and follow up with clients whenever possible.

We are looking for customer care representative who are skilled in convincing people to receive the products they placed order for, as we operate a Payment on Delivery model

Bilingual or Multilingual candidates are preferred. Can speak two or more Nigerian language.

Note this is a remote work and you don't need to come to the office,

Here is your job description:

Login to our E-commerce platform to see new orders
Call new clients to confirm their orders
Send the new orders to our dispatcher for delivery
Follow up client and dispatcher to ensure successful deliveries.
Report to your manager daily on new orders and successful deliveries

Experience needed:

Good Persuasive Skills
Good communication skills
Nice and attractive accent
Ability to speak multiple Nigerian languages
Prior relevant experience (Optional)

You will need a good and functional Internet enabled phone or computer to get access to new orders and to call clients.

If this is what you are interested in:

Please send an email with the title: "I am the customer care rep you need" to recruit@capsgainsolutions.com

Let us know why you are the best fit for the job, don't forget to include the word blue at the start of your email.

Thank you.

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