Changing your Opay phone number involves a simple process, but it's got some specific steps. First, gather your documents: a police report stating you've lost access to your old number, a valid ID card, and a sworn affidavit.

In the affidavit, state that you're not using the old number anymore, provide the new number, and authorize Opay to transfer your old wallet balance to the new one. Snap pics of these documents and email them to antifraud@opay-inc.com with the subject "CHANGE PHONE NUMBER." Wait for their reply (usually within 3 days).

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This process ensures your security and keeps things legit.