I subscribed for G100 on the 25th of January 2012. And immediately I find it impossible to stay connected as it disconnects immediately after 5 seconds.

I called the hsi service center on 444 and was told there was a problem with my number series and they were working to resolve it. It took them 6 days before I could start using the plan.

I was told that I will be compensated by extending it beyond the 30 days expiry if I still had unused download data.

Two weeks later the same thing happened all over again, this time taking over 5 days to fix. I contacted them and I was told that I can easily extend beyond the 30 days by calling the hsi service centre.

I was suprised when I called hsi to extend and I was told bluntly that my plan had expired and there was nothing they could do about it.

In other word their customer care officers lied to me just to get me of the line.

I want you to use your good offices to rectify this fraudulent practices currently going on with Glo HSI internet serive.

Thanks

Akinola Olorunleke

In other word their customer care officers lied to me just to get me of the line.

YES, LOL

this not a new thing to all customer care agent.

Have never had such issue. My glo ☺ƞ pc Iƨ̣̣̣̇̇̇ blazing fast and same with 