Nairaland Forum

I think i have had enuf. I have been calling the number 200 for more than a month and I am tired of waiting for over an hour and not attended to. Is there anything wrong with Etisalat Customer care? Am I the only one feeling this hitch? I have to set an alarm to wake up at 5am to place a call to them. Was happy I got thru and they ruined it all by telling me that there system is under upgrading or sort that I should call back during later. OMG, I waited 1 month to get thru and was disappointed just by one statement from the call rep. What are (etisalat) doing about this issue? Who is to confront them for us cos NCC are not even doing there job. They offer cheap services but poor customer service of which customer service or relationship is the root to every business growth. I don't know what to do, My BIS Sucks and my internet disconnect all the time or stop surfing. Why is Etisalat so bad like this? I feel like crying.

Urs is one month, I have been trying the 200 for the past 5months now no I will hold for more than 2hours with no response. I have abused them on twitter and they keep saying rubbish. There customer care service is just so poor

Moderator. Pls put this on frontpage. We need others to know what etisalat r doing not only to defraud us but also to frustrate us with our hard earn money....pls.

yeah. just joined the network and their customer care us not good. was complaining about MTN, but it's a far cry from it.

although I learnt how to get connected quickly without waiting, the time it takes its still not good

Etisalat customer care is a bloody mess, I have been having issues with my blackberry service n you keep calling and calling no response. I pay for BIS and If I EVER EVER do the mistake of re charging whao my call credit disappears from every ping that gets in

The worst the far. Everything about them not only customer care. They will give promo, the promo will work

Make una shut up abeg! Even though they disappointed me during the time I subscribed for BIS, they are still the best and for the customer care, It occurs occassionally but I called them twice yesterday and they picked my call within 2 minutes, No joke

Good morning friends, plz hw can i unsubscribe from this jokes that they sent to me in etisalat, they are really taking my money anytime i recharge. Plz send it to my email challengingjoe@yahoo.com. Thank you

ETISALAT CUSTOMER SERVICE IS A BIG JOKE.ITS VERY FURSTRATING.