YesNo:
Good Morning dear Nairaland people. How una dey?

I have been silent on this forum for a while but CARLCARE and INFINIX has interrupted my silence and here is the reason why. Please read carefully.

My dearest friend informed me that she would like to get a brand new phone because she has become phoneless and needs a phone as a matter of urgency. She called me because she holds my sense of judgement in high esteem and believed that I could help her make a good selection. She wanted to go for a TECNO SPARK 3 but I advised her to go for the INFINIX HOT 7 because I believed it was a better deal especially with the better battery rating, camera and software updates.

On 1/JUNE/2019, we went BANEX PLAZA in WUSE 2, ABUJA (We both live in Abuja) and we got an INFINIX HOT 7 phone (Cosmic Purple colour). The phone started giving problems not up to an hour after purchase. A brand new phone oh. The phone got stuck on the booting and kept showing XOS HONEYBEE. The phone was stuck.!

On 3/JUNE/2019, we took the INFINIX HOT 7 to CARLCARE in BANEX PLAZA and we were told that it was a software problem and it could be fixed. After it was fixed, my friend too the phone home. She got to her office the next day and brought the phone out of her handbag only to see the phone acting funny again. It was asking for password when nobody put password on the phone, just like that.

Once again, on 6/JUNE/2019, the INFINIX HOT 7 has been taken to CARLCARE in WUSE ZONE 4. We demanded for a new phone but they insisted that the phone should go for repair one more time. I think it is very BAD that a brand new phone should be going from one problem to another from the moment it was bought. When you bring out your hard earned money to buy a phone, you did not buy it for fancy. You buy a phone because you have things you want to use it for and communication is very important to a working class person.

Fellow Nairalanders, you can imagine how bad I feel for convincing my friend to buy this phone. You can also imagine how frustrating it must be when you spend your money on a phone, yet your family and friends are unable to call you because you still have no phone. Sleepless nights because of a phone you spent your money to buy. That is very unfair.

Please advice me on this matter.

cc
#CARLCARE

dragnet, honsule, puskin
people need to know about this. FP please.

Ladyhussle:
Hi carlcare my infinix hot 4 pro battery is swollen, how much can I get it replaced at your office in ikeja

OHIsIManuEL:

My infinix hot 6 pro charging port is shaking.
it's barely 4 months old, does warranty cover this?
As in, will i get a fix for free?

legendsergio:
Please how much will it cost to replace a tecno G9 screen

Unijay:
Hi guys, just got this new Infinix Hot5 three days ago, and after installing some apps and making some necessary settings, I noticed that each time I play music using the phone's speaker or an earpiece, the music pauses few seconds after the backlight goes off and continue playing immediately I switch on the light. Please anyone with an idea on how to set it should kindly help.

teebee22:
pls help me. my tecno spark k7 is just 6months old and all of a sudden stopped ringing out. I tried playing videos, music and games still the same but I can make and receive calls with it. pls what do I do as I have tried increasing the volume in all ways that I can. pls help me.

carbonmonoxide:
Guys, I have an infinix hot 4 pro and the battery is so didn't last long...

The battery is non removable, if not I could have gone to a nearby phone store to get it replaced..

So I need to ask are infinix batteries sold and replaced at their office (Carl care) and how much do they usually go for??

I budget 1.5k for the battery...

Thanks

opey112:
I have Tecno L8+,the Screen just went blank.How much will it cost for repair?

ecosystm:
My fellow people, my tecno f2 dropped on the floor, the screen became broken, pls i need a replacement screen any Engr in the house should help. Thanks. Note: Abuja residents only

Controller360:
I tried rooting my phone(cx air) but it wasn't successful now i"m stuck at Tecno's boot logo... I'm going to download a stock firmware tonight but I don't know if it gonna work cos i don't remeber my phone's build number(but it ends with 141 sha ).. Anyone knows how to fix this?? Abeg help!!!

Osofowora:


pls how do I lock apps with fingerprint on infinix hot 6 lite

qodwynn:


Okay thanks.
Another question pls, where can i find the
ultra power saver in my hot5?
I can't find mine.

danilmo:


my heart beat faster, which one is main board. just hope its not what am thinking..

beside, how much will it cost me

and likewise, u said immediate visit to service center, hope I can still manage it safely without more damage for the mean time coz I have light up to 12hrs daily here,

RRWraith:


Infinix hot 3

I'm using the latest version of WhatsApp
I have freed space on my phone
I have formatted and reset the phone, the issue still persist

qodwynn:

X559-H8015E-N-180123V13

onecornerboy:
so i can't get it anywhere

Abdgafarplenty:
I just got this Infinix hot pro of 3gb ram and 32 Tom, but my second SIM plate is not working with 3G or 4G data service. It's only the Edge network working. Anything to fix it

abbeymighty:
Please help, how can I restore my ultra power saver back on my infinix hot 5? It disappeared automatically

danilmo:


please my techno canon CX no longer fast charge like before ,
since the phone suddenly tripped off at 5% , since then, it can take almost 6hrs before getting filled unlike before under 90min,

tested with different good charget. no improvement

discovered charging boost better if using heavily while charging.
so I put on my camera and data for 5min the same time before it start charging better, better charge continue till 100% ..

just tired of this shit, what has gone wrong...

RRWraith:
hello peeps, my whatsapp keeps crashing

always displaying whatsapp error especially after using the phone for a while

It will request me to restore chats and if I click restore it restore all my chats only to the last back up
so if my phone backs up in the morning and it crashes at note, I lose all my chats for the day except the ones in the morning

and it happens everyday

qodwynn:
My hot5 dirac only works when am using
an earpiece and i can't switch it on
through the notification drawer unless i go through settings.
What do i do?

onecornerboy:
PLEASE HOW MUCH WILL IT COST ME TO CHANGE MY TECHNO PHANTOM5 SCREEN AND THE PHONE COVER.

cushycute:
how can I unlock my infinix hot S, it is requesting for Privacy Protection Password, after I removed the sim card inside and even after replacing it.

Daevid:
Please how much would it cost to change the touch pad for Lenovo s60 phone

akinboluwarin:
My Tecno Spark k7 phone refused to come on, i took it to where i bought it, registered for warranty and was taken to carlcare, they said they had to change the board that i couldn't be fixed, my issue now is my phone is a 2G Ram variant but it was replaced with a 1G Ram board.

francisbarrack:


What is der facebook acct. Name bro

obisite:
How much is to fix infinix hot 5 screen,, n is it available...??

olamilexzy0273:
how much will it cost me to change tecno camon CM screen

uksonmike:


Is there any office in akwa Ibom state?

walesho:


Thanks, I was able to put ultra mode shortcut on my home screen.But what could be the problem? Because its was there before. I'm thinking of reloading the OS anyway

xbone2k6:
I have a tecno phantom 5 and I want to change the full body housing. How much is it going to cost me? Need your reply ASAP

Kemade2007:
Please my infinix hot s having a charging problem. Sometimes it will not charge at all and sometimes it will indicate charging but will not charge. I ve tried it with so many charger