Description
We are looking for a goal-oriented, self-motivated and truly passionate person who is charismatic and professional.
As part of the technical support team, the primary responsibility is to understand, troubleshoot and resolve customer issues.
Customer inquiries should be handled in a timely manner or escalated to the appropriate team if necessary.

Responsibilities
- Provide live chat support for customers.
- Provide basic customer support through ticketing system
- Good Knowledge of Web server, Mail server, DNS, FTP, SSH
- Excellent Knowledge in Web Hosting Control Panels such as cPanel, Plesk, Direct Admin
- Excellent knowledge in Server/Website migrations
- Excellent Communication Skill in English (oral and written)
- Familiarity with Linux/Unix command line
- Experience with Windows Server operating systems
- Excellent knowledge in web software (HTML, Joomla, WordPress, Drupal, etc.)
- Troubleshooting a variety of issues including email, DNS, SSL certificates, etc.
- Document cases and follow-up on issues from inception through resolution.
- Ability to work flexible hours.

Location: Lagos
Closing Date: 15th November 2019.

How to Apply
Interested and qualified candidates should send their CV’s to: hr@garanntor.ng

On June 27, 2019, cPanel announced a massive price increase and a complete change to their billing model, the most-used control panel for web hosts around the world, including Garanntor.
In the past cPanel always used a simple pricing structure with a flat rate for a license and a flat rate for a Dedicated Server license. This flat rate was applicable regardless of the number of accounts hosted on a server.
This has now all changed as the new pricing model is based on the number of accounts running on each server. This means that the license cost for some servers will increase by as much as 800% and for some cPanel account licenses.

How will this Impact Me?
This will depend on the kind of hosting plan you are on. Please read through the information below to see how we plan to proceed.
It’s also our goal to absorb as much of the cost as possible
• Shared Hosting Accounts – At the present time we have no plans to increase the price of our LH Plans, WP Plans and WB Plans.
• Reseller Hosting Accounts – We have updated the pricing of our current Reseller plans and we will now have to place limits on the number of cPanel accounts that can be created under each plan for obvious reasons. We have also added unlimited storage to all reseller plans.
• cPanel License Clients – Server clients choosing cPanel License as an Addon will feel the impact of this price increase the most.

Deleting unused Accounts
Since earlier there were no restrictions on the number of cPanel accounts we could have on a server, we might be having some cPanel accounts that are no longer in use today and just sitting idle. It’s time to delete those accounts and save on your licensing cost.

When Does the New Price Kick In?
cPanel have announced that the new pricing for partners will start on September 1st, 2019

I Don’t Host with Garanntor, Does It Impact Me?
YES! These price rises are being applied to any web host that uses cPanel. If you haven’t yet heard from your web host then you should be hearing from them very soon.

We hope this has provided you with some clarity on the situation. We hate having to raise prices and cause disruption to clients but due to the actions of cPanel we have been left with no choice as we simply can’t afford to absorb such a huge cost increase.

If you have any further questions or comments on this price rise, then please do get in touch with our customer service(support@garanntor.com) and we will get back to you ASAP.

Here are the new price changes for cPanel;

Hello @ibietala. This issue was brought to our notice by you when you made complaints few weeks back. The client was suspended, however, he was asked if he copied materials from you and he replied No.As there's no way to prove the actual source of the content. Garanntor is not at liberty to suspend sites for no reason. However, if you are sure the materials were really copied from you, kindly lay your complaints with DMCA which protects copyright materials online.Nigeria also has a copyright law, You may also prosecute the client if need be, we can then follow whatever verdict is pronounced by the court of law.

ibietela2:
For almost a month now Garanntor Nigeria has been hosting contents that does not belong to their client, i got the shock of my life when i say there copyright infringement page EMPTY. I have filed DMCA twice yet to action from them, they only suspend the site and later they will enable it again.

All hosts even indian host complied except these guys

Does anyone know there top executive or something?

With free SSL Certificate, cPanel, SSD, Powerful Web Hosting,Superfast and Secure server,24/7 support, 30 days money back guarantee. You don't have to break the bank to own a website

yes we do. Pls visit www.garanntor.ng for our hosting plans. Starts at N12S/month

Have you heard about the new google chrome "no secure" warning for all websites without SSL certificate. 90% of internet users use google chrome, so this means majority of your web visitors also use google chrome. Having the "not secure" warning on your website will scare new visitors away and also end up making returning users uncomfortable. Read more https://www.garanntor.ng/google-marks-all-non-https-websites-not-secure-ssl-certificate-now-important/]

I believe this is also in the works ...

SirLakes:


Any slash in hosting ??

check us out https://www.garanntor.ng/web-hosting/

LH-Large Plan
Disk Space : Unlimited
Traffic : Unlimited
E-Mails : Unlimited
Databases : Unlimited
Free Domain Name*
Free SSL Certificate*

Domain Pricing ( Cheapest Domains on the Internet): https://www.garanntor.ng/register-domain/
ng - N8500
.com.ng - N999
.edu.ng - N999
.net.ng - N999
.org.ng - N999
.sch.ng - N999
.mobi.ng - N999
.i.ng from - N1050
.com from - N3499
.org from - N4500

24/7 Experienced Support Team.

Sincerely,
The Garanntor Team

As Garanntor grows, we continue to find ways to make it an even better value. We work with our vendors and partners to drive down costs while also finding ways to provide solutions that is adding more value, cost-effective and continue to provide you with the quality you've come to expect from us.

I am happy to announce that we are reducing the domain prices listed below effective immediately.

Here are the price reductions:

.ng from N9500 to N8500
.com.ng from N1150 to N999
.edu.ng from N1150 to N999
.net.ng from N1150 to N999
.org.ng from N1150 to N999
.sch.ng from N1150 to N999
.mobi.ng from N1150 to N999
.i.ng from N1150 to N1050
.com from N4000 to N3499
.org from N5000 to N4500

If you have any questions or concerns please don't hesitate to contact us via our various support channels.

Sincerely,
The Garanntor Team

Great Offer provided by hostripples! As I used services of Garanntor, they have bestest plan in web hosting with 24*7 customer support.
You should try Garanntor services once and then you can compare the price and services as well and which you find better, go with that.

Thank.

Job Responsibilities

-Management of Vendors and Customers accounts
-Maintaining books of Account using SAP ERP
-Monthly fillings of WHT, VAT and PAYE tax within statutory periods
-Preparation of monthly budget
-Prepare weekly cash float requirement and weekly cash position
-Prepares monthly bank reconciliation statements by agreeing bank statements balances with cash/bank ledgers
-Payroll and Pay-slip preparation
-Management of Non-current asset and depreciation register
-Maintain records of all data and evaluate it to recommend product improvements.

Technical Skills:

-Proficiency in the use of Accounting software or ERP
-Advanced Microsoft Excel Skill
-Excellent interpersonal and communication skills
-A-CAN-DO attitude to work
-Strong Analytical and numerical skill
-Excellent report writing skills
-Good knowledge of E-products and channels
-Appreciable knowledge of IFRS
-Knowledge of office administration and procedures.
-Knowledge of regulatory standards and compliance requirements.
-Ability to multi-task, work under pressure and meet deadlines required.

Qualification and Work Experience

-BSc/HND in Accounting or related field required.
-Audit Experience Required
-Minimum of 3 years’ relevant experience preferably in a IT/Service sector.

Interested and qualified applicants should send their cv to hr@garanntor.ng

Garanntor Hosting, the fastest growing web hosting company in West Africa, today announced the acquisition of Bytes Hosting, a division of Bytes & Data Systems, with effect from 1st September 2017.

Garanntor has acquired over 550 active hosting accounts and 700 domain names from Byte Hosting. This acquisition will boost Garanntor’s domain and hosting portfolio to over 3000 Shared Hosting accounts and over 4000 domain names in less than a year of commencing operations.

Following the transaction, the acquisition will expose Bytes Hosting’s customers to a widerrange of products at lower prices, more flexible plans, and superior 24/7 support from an experienced team by phone, email or chat. To ensure a seamless and hassle-free transition, Garanntor Hosting has created a specialized migration team to work directly with customers as their scheduled migrations and upgrades occur.

“We needed to find the best home for our clients who have trusted us with their business for years,” said David Nkpoku, Founder and CEO of Bytes Hosting. “We shopped around for a couple of months for the best hosting company that had the expertise and could provide better support and services to our clients. Garanntor came out tops with a very wide margin. I was also impressed as soon as I walked into their offices and saw their structure and world-class operations.”

“Garanntor Nigeria, was named winner in the Best Local Hosting Company category at the NIRA 2017 .NG awards which also affirmed my position,” he continued.

According to Garanntor CEO, Olalekan Ajayi, “Garanntor Nigeria is geared towards local internet growth and contribution to the Nigerian economy”.

He is a strong believer of ‘’the need for homegrown hosting services of international standards’’ with unmatched support and for it to be offered at affordable prices.

GROWTH:

“One of our growth strategies is via acquisitions. This is just one of many more acquisitions which will put us within the top 3 in a very short period,” Olalekan Ajayi added.
“We want our newest customers to know that we are willing to go above and beyond to help their business succeed online.”
Financial terms of the acquisition were not disclosed.

About Garanntor Hosting:

Founded in 2016, Garanntor Nigeria offers affordable, fast, premium local data hosting services which includes but is not limited to – domain names, virtual private servers, cloud servers, web hosting, web security, cloud solutions, content delivery network, application hosting, cloud storage, disaster recovery and colocation.

To learn more about the company, visit https://www.garanntor.ng/.

Need powerful, super fast, reliable and cheap Reseller Hosting to start your web hosting business? Get started with ₦850/month!
If you want to enter the web hosting business without wanting to invest in the expensive backup infrastructure and network, leave the worries to us. We provide high-quality reseller hosting service for hosting multiple sites.
Kindly click here https://www.garanntor.ng/reseller-hosting/ to order now!

You can create an unlimited number of cPanel web hosting control panel and sell it to your customers who can then use the tools and the graphical interface to manage their own business interests.
It is ideal for companies functioning in the IT domain like web developers, IT solution providers and enterprise-level companies who may need multiple accounts.

Get clear ‘pay as you use’ pricing for cloud servers that scale On-Demand in just a few clicks. Starts only at ₦2250/ month!
You can start and stop your plan or make immediate granular changes to any resource – CPU, RAM, Storage– all with ongoing cost estimates, and a summary of the total amount payable on the last day of the month.
Click here https://www.garanntor.ng/cloud-server/ to quickly provision your Windows and Linux cloud servers.

Find, register or transfer your Domain to Garanntor, Nigeria's #1 Domain Registrar! We offer the cheapest domain names on the internet. As low as ₦375!
It's Easy, Super Fast and extremely affordable. We offer you an opportunity to save big, as our prices are low now and always.
We have 100's of new domain extensions available than anywhere else·and this makes it simpler to find your ideal Domain Name.
You can Pay with Naira Visa, Mastercard, Bitcoin, and more. We offer free powerful DNS Tools to manage and organise your domain name and Domain privacy service to protect your personal information while you register your domain with ease. 24/7 Support is also included!
Get Started Today! Click here https://www.garanntor.ng/register-domain/

We offer super-fast Web Hosting from a datacentre, Rack Centre in Nigeria and peering on the Nigeria Internet Exchange Point, we deliver content over a speedy network.
Click here https://www.garanntor.ng/web-hosting/ to get a cheap, secure, reliable and powerful shared hosting plan you can always depend on.
We also offer super fast, highly reliable and managed WordPress hosting for as low as ₦600/ month.
Click here https://www.garanntor.ng/wordpress-hosting/ to
choose the right WordPress Hosting plan for your site.

Does your domain cost too much? Transfer a .COM.NG with just ₦2200, .COM ₦4000 and .NG ₦10500!

Garanntor offers seamless domain transfer that enables you to save money!
By transferring to us, you'll never spend more than you need to on domains. Have more than one domain? You can easily manage them with our domains management control panel. You can update your contact details, change nameservers and more!
Kindly follow this link https://www.garanntor.ng/register-domain/ to transfer your domains with ease!

@donsheddy we apologize for any inconvenience caused. What is your ticket number please and hope the issue has been resolved?

Thank you for choosing Garanntor Nigeria.

Have an amazing day.

Garanntor Nigeria, a local hosting company hosting all of its infrastructure at a Local tier III datacentre in Lagos Nigeria, has been named the winner in the Best Local Hosting Company category; beating stiff competition from four other hosting companies at[b] Nira 2017 .NG awards.[/b] This award aims to continuously encourage the growth of local website hosting companies in Nigeria which help to make the Internet a more secure, open, accessible and diverse experience for all.

Speaking to Journalists, the Marketing Manager of Garanntor Nigeria, Agbroko Obor who received the award noted that ‘’the need for home grown hosting services of international standards’’ with unmatched support and at affordable prices is geared towards the local internet growth and contribution to the Nigerian economy.

Garanntor offers Nigerians affordable, fast, premium local data hosting services which include but not limited to – domain names, virtual private servers, cloud servers, web hosting, web security, cloud solutions, content delivery network, application hosting, cloud storage, disaster recovery and colocation.

Garanntor received its award on Friday, April 21, 2017 at a gala dinner hosted by Nigeria Internet Registration Association (NIRA) at Lagos Oriental Hotel, Victoria Island, Lagos, Nigeria.
You can find out more about Garanntor’s offerings on their website: www.garanntor.ng

Company Profile:
Garanntor, one of the nation's fastest growing web hosting and IaaS company, is actively seeking a Technical Support Specialist.

Job Description:
We are looking for a goal-oriented, self-motivated and truly passionate person who is charismatic and professional. As part of the technical support team, the primary responsibility is to understand, troubleshoot and resolve customer issues. Customer inquiries should be handled in a timely manner or escalated to the appropriate team if necessary.

Roles & Responsibilities:
- Provide live chat support for customers.
- Provide basic customer support through ticketing system
- Virtualization knowledge such us OpenVZ, XenServer, KVM and Cloud
- Good Knowledge of Web server, Mail server, DNS, FTP, SSH
- Excellent Knowledge in Web Hosting Control Panels such as Cpanel, Plesk, Direct Admin
- Handling Devops Task, Excellent knowledge in Server/Website migrations
- Excellent Communication Skill in English (oral and written)
- Familiarity with Linux/Unix command line
- Experience with Windows Server operating systems
- Installing/upgrading web software (Joomla, WordPress, Drupal, etc.)
- Troubleshooting a variety of issues including email, DNS, SSL certificates, etc.
- Document cases and follow-up on issues from inception through resolution.
- Ability to work flexible hours.

To apply for this position send your cv to hr[at]garanntor.com

TheArticleNG:
So if i have initiated a transfer already, i initiated to garanntor.com, but they wasting my precious time, can't i reverse the transfer, and what are your payment options?

@TheArticleNG a domain transfer invoice was generated for you to transfer your domain to Garanntor on the 15th of March, which remains unpaid till now. You are actually the one delaying your domain transfer and not us. As soon as payment is made your domain will be moved immediately.

More than 98% of Web hosting companies in Nigeria host their customer’s websites on servers overseas or resell services of other foreign webhosting companies. They should not be mistaken for local Webhosting companies, as their servers are domiciled outside the country.

Local Web Hosting in a nutshell, means servers are resident locally in Nigeria and support is local.

Here are some reasons why you should consider hosting locally:

1. SPEED
Local hosting enables your website run about 3 times faster than hosting overseas because of ultralow latency. It is vital for you to pinpoint your business’ needs before settling on a decision between hosting your website locally or overseas. Latency is better and faster when you host locally because local traffic is routed locally through the Internet Exchange Point of Nigeria

2. PRICING

One of the drawbacks of hosting overseas in this current economic situation is due to the current devaluation of the Naira i.e. the ridiculous increase in exchange rate, you find out you are paying up to 4 times more now for the same service as opposed to 12 months ago. Hosting locally beats this issue and you pay less because local hosting is not influenced by FX

3. DATA PRIVACY LAWS

Knowing where your information and client data resides is vital, and the data privacy laws of the country where your data is being hosted. To avoid the complexity of international Laws, once important information is being hosted outside the country the Laws of the land no longer apply; for example, if you host your data with an international service provider and they were to be involved in a case of national security and had to shut down because of a motion against them, you might lose access to your data because the laws of the hosting country will be applied against you

4. BOOST LOCAL ECONOMY

It is said that Nigeria loses billions annually from hosting abroad. Hosting locally enables you grow the economy and also enables local hosting companies to export services and in turn generate revenue for the country.

5. LOCAL SUPPORT

When hosting locally you will also notice a better quality of support when you need it the most. For example, time difference and language will not be an issue. Using a reputable local company to host your website means you have easier access to quality support. 24/7/365 telephone, email, and/or chat support and could resolve any issue for you on the spot, where possible. One phone call connects the small business owner to a customer care rep instead of an automated phone tree.

Finally, it is advisable that you host locally rather than overseas, if your target market is local. Hosting your website locally will ensure more uptime for your website, high speed loading time for your web pages, and faster browsing for your local visitors, along with greater access to expert support and optimum access for your target market, creating great user experience.

Perhaps right now, more than any other time would be good to reassess your website hosting. For reliable and affordable local hosting go to www.garanntor.ng

ABOUT GARANNTOR
www.garanntor.ng is a local hosting company offering a wide range of services from Web Hosting, Domain Registrations, Virtual Private Servers, Cloud Servers, and Hosted Emails

Through professional partnership, Garanntor and Rack-Centre are providing world class standard Web hosting, virtual servers, cloud servers, Cloud Storage and IT Co-location services.

-Guarantee 99.9% uptime
-Servers are hosted locally at Rack Centre carrier-neutral data centre, the most connected Tier III design certified data centre in Lagos, Nigeria
-Multiple redundant links
-Garanntor owns its servers and network including IP ranges, ASN and fully supports them locally
-24/7 premium support