pls, I recharged 200 naira yesterday around 8:00 am, I made a call and my balance was 166 naira. later in the evening I discovered that mtn has taken my 100 naira, leaving me with only 66 naira. I will like to recover my 100 from mtn. mtn is seriously pissing me off, this is not the first time. my line is 07069305071.

Y'ello, so sorry about the deduction. The N100 has been refunded, kindly confirm. Thank you.

hilda90:
pls, I recharged 200 naira yesterday around 8:00 am, I made a call and my balance was 166 naira. later in the evening I discovered that mtn has taken my 100 naira, leaving me with only 66 naira. I will like to recover my 100 from mtn. mtn is seriously pissing me off, this is not the first time. my line is 07069305071.

JideSM:
Y'ello, so sorry about the deduction. The N100 has been refunded, kindly confirm. Thank you.

tanx a lot. it has been resolved

sorry for another disturbance but MTn deducted my 100 naira today. I recharged 100 naira again today and I was given free 20mb. my data was remaining 6mb while they deducted my 100 naira. I don't know what I did to these people.nowadays they have been deducting my money whenever I recharge. I will like u to look into this. my line is 09034710868.

Gud evening Mr jide,plz u haven't help me to resolve d challenges am facing on my line.diz is d message I do receive:You have been successfully renewed for Ratendate service. The service code are 5033 and 30046

Please I misplaced the sim case of my unregister sim 08143209288; I wish you help me to retrieve the puk number so as to be able to register the sim. Thanks.

pls how did u get ur phone displaying like this. is font or wat did u use. I'll like to have it tel me how

My BBC plan stopped working except for the bbm over 2 weeks ago even though I am still within fair usage according to status report from 21600, so today I dump my mtn sim into a smaller phone and around 5pm I received a sms from mtn saying I have free 1gb data but after checking *559*4# I am yet to get the free 1gb data. Now I am convinced there is a problem with my sim and I will like to get it resolved, my number is 07037768312.

Hello JideSM, I don't know if this is possible, but can you help me with the some info about a number? or should I send a mail instead?
Thanks

hilda90:
sorry for another disturbance but MTn deducted my 100 naira today. I recharged 100 naira again today and I was given free 20mb. my data was remaining 6mb while they deducted my 100 naira. I don't know what I did to these people.nowadays they have been deducting my money whenever I recharge. I will like u to look into this. my line is 09034710868.

Hi Hilda90. Your record shows deduction for internet usage. You may need to activate a higher data bundle plan. Please see image for available data bundle plans.

catherineokezie:
Gud evening Mr jide,plz u haven't help me to resolve d challenges am facing on my line.diz is d message I do receive:You have been successfully renewed for Ratendate service. The service code are 5033 and 30046

Hi Catherineokezie. Please PM your phone number for checks and resolution.

alablec:
Please I misplaced the sim case of my unregister sim 08143209288; I wish you help me to retrieve the puk number so as to be able to register the sim. Thanks.

Hi Alablec. Please visit nearest MTN service center for your SIM registration and PUK retrieval.

koolkalm:
My BBC plan stopped working except for the bbm over 2 weeks ago even though I am still within fair usage according to status report from 21600, so today I dump my mtn sim into a smaller phone and around 5pm I received a sms from mtn saying I have free 1gb data but after checking *559*4# I am yet to get the free 1gb data. Now I am convinced there is a problem with my sim and I will like to get it resolved, my number is 07037768312.

Hi Koolkalm. You have the Surprise n Delight data bonus. Please dial *559# or *559*2# to confirm. Also, send DATA ON to 131 to be able to access your WAP.

wunderkiind:
Hello JideSM, I don't know if this is possible, but can you help me with the some info about a number? or should I send a mail instead?
Thanks

Hi Wunderkiind. Yes I may be of help. Please send a PM of your number and the information needed.

Y'ello!You have successfully subscribed to Nollywood Gossip weekly service. You will be charged N50/week for this service. To opt out text UNGOSSIP to 700.

That's what i jxt saw this morning o @Jidesm . And i didn't send Mtn msg requesting for this o. Credit deducted. 08101002057 is the numba

Mr Jide...what is hapoening witj MTN SMe data share....we cant transfer out...what is the problem??

[quote author=JideSM post=27213011] Hi Catherineokezie. Please PM your phone number for checks and resolution.

This is my phone number 08063091347 ......thanks

JideSM pls help me with the PUK of this number(08033571140)...it belongs to my Dad,the number got blocked due to the careless operation by one of my young sibling...looking forward for ur assistance

#25 is been deducted from my account every week,i have called several agents and some said its Facebook bundle,they gave me codes like *510*22#,*610*2# to cancel but still yet,i am still been charged,the line is 08065967244..can you please do something about this please??....MTN is pissing me off,i want this thing off...thinking about stopping using MTN if the #25 deduction won't stop.

STORM2:
Hi JideSm,
Yesterday I used share and sell to transfer 400naira credit. I unfortunately made a mistake and sent it to the wrong number (i.e to 08033853848 instead of mine which is 080xxxxxx). I keep trying to call the number but its been switched off since yesterday. Can u help? The number used to transfer the credit is 080XXXXXX(the line the 400 naira was sent from) if its possible pls just send the money back to the original line 080XXXXXXX.

Still hoping for some help regarding this issue. Thanks

Lordseyad:
Y'ello!You have successfully subscribed to Nollywood Gossip weekly service. You will be charged N50/week for this service. To opt out text UNGOSSIP to 700.

That's what i jxt saw this morning o @Jidesm . And i didn't send Mtn msg requesting for this o. Credit deducted. 08101002057 is the numba

Hi. The service was activated on 17/10/2014 by 9:12:29 AM. You are no longer subscribed to the service.

sagbar:
JideSM pls help me with the PUK of this number(08033571140)...it belongs to my Dad,the number got blocked due to the careless operation by one of my young sibling...looking forward for ur assistance

Sorry about your Dad's phone. Please send an alternative number to reach him on for resolution.

CreativeEvans:
#25 is been deducted from my account every week,i have called several agents and some said its Facebook bundle,they gave me codes like *510*22#,*610*2# to cancel but still yet,i am still been charged,the line is 08065967244..can you please do something about this please??....MTN is pissing me off,i want this thing off...thinking about stopping using MTN if the #25 deduction won't stop.

Hi. The service is no longer active on your line.

STORM2:

Still hoping for some help regarding this issue. Thanks

Sorry for the inconvenience. The owner of the line needs to be contacted by you.

Y'ello, please visit an MTN office for assistance. The sim is yet to be active and ownership cannot be verified as the sim is not registered.

alablec:
Please I misplaced the sim case of my unregister sim 08143209288; I wish you help me to retrieve the puk number so as to be able to register the sim. Thanks.

JideSM:
Sorry about your Dad's phone. Please send an alternative number to reach him on for resolution.

Thanks jideSM...please contact him on 07030506273

Hello pls i bought a new sim and registered it immediately but i cant use it cos mtn said its not registered yet. Its been 24hrs since i registered it.i really need to use the sim pls

Rexyl:
hi, JideSM

is there a way to lock, track, and possibly to retrieve my stolen LG phone through any network esp the MTN if I provide the IMEI number of the phone?
.

May be this should be the next area of challenge for adaquate attention for phone manufacturers if the network providers have no solution.

On 17th Oct I received a call from 33952 speaking unknown language to me I dropped the call only for mtn to tell me that I have subscribed for zabura and #50 deducted

Gud evening Mr jide,plz u haven't help me to resolve d
challenges am facing on my line.diz is d message I do
receive:You have been successfully renewed for
Ratendate service. The service code are 5033 and 30046


Hi Catherineokezie. Please PM your phone number for

Dis is my no:08063091347 still expecting the rectification
Tanx

Hi Mr JideSM,

My sister said mtn is charging her for rate and date any time she recharges. They charge her #20. Pls deactivilate form rate and date. I will PM her number to you. Thanks sir

JideSM:
Sorry for the inconvenience. The owner of the line needs to be contacted by you.

right....its aiit I'll live. U're doing an awesome job here. Keep it up I know it isn't easy. Later