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Surebet247: Help Care And New Website-related Issues - Gaming (2) - Nairaland

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Re: Surebet247: Help Care And New Website-related Issues by Addme: 8:56pm On Apr 16, 2018
Timbuktu14:
You mean bet building?
I don't understand what you mean by this but what I'm saying is can we accumulate more than one options on a match?
Re: Surebet247: Help Care And New Website-related Issues by Timbuktu14(m): 10:51pm On Apr 16, 2018
Addme:
I don't understand what you mean by this but what I'm saying is can we accumulate more than one options on a match?
You mean like picking a team to win and still play say - anytime goal scorer in the match?
Re: Surebet247: Help Care And New Website-related Issues by Addme: 3:21am On Apr 17, 2018
Timbuktu14:
You mean like picking a team to win and still play say - anytime goal scorer in the match?
Yes
Re: Surebet247: Help Care And New Website-related Issues by Timbuktu14(m): 2:14pm On Apr 17, 2018
Addme:
Yes
I understand, like those you find on B365? Cool. That would be available soon.
Re: Surebet247: Help Care And New Website-related Issues by donveekings: 2:55pm On Apr 17, 2018
Please, I am having issues logging into my account. I wanted to login last week but I was ask to reset my password since there was an upgrade on the website. This I did and a new password was sent to my email which I used to login. Immediately I tried funding the account with #1000 and my bank debited me but the money did not reflect on my account. Ever since I can't log into my account. It is telling my username does not match with password
Re: Surebet247: Help Care And New Website-related Issues by segeti247: 4:21pm On Apr 17, 2018
Timbuktu14:
Will look into this. Can you provide your username please?
you told me to message you on WhatsApp in regards to the TV, but you have not been responding. please do I need it soon ish.

1 Like

Re: Surebet247: Help Care And New Website-related Issues by Timbuktu14(m): 4:43pm On Apr 17, 2018
donveekings:
Please, I am having issues logging into my account. I wanted to login last week but I was ask to reset my password since there was an upgrade on the website. This I did and a new password was sent to my email which I used to login. Immediately I tried funding the account with #1000 and my bank debited me but the money did not reflect on my account. Ever since I can't log into my account. It is telling my username does not match with password
Surebet247? Please drop your username on this thread https://www.nairaland.com/4452310/surebet247-care-new-website-related-issues
Re: Surebet247: Help Care And New Website-related Issues by Timbuktu14(m): 4:43pm On Apr 17, 2018
segeti247:

you told me to message you on WhatsApp in regards to the TV, but you have not been responding. please do I need it soon ish.
Will respond
Re: Surebet247: Help Care And New Website-related Issues by donveekings: 5:09pm On Apr 17, 2018
Timbuktu14:
Surebet247? Please drop your username on this thread https://www.nairaland.com/4452310/surebet247-care-new-website-related-issues

donveekings
Re: Surebet247: Help Care And New Website-related Issues by haytripple(m): 8:02am On Apr 19, 2018
is surebet nt accessible on opera again?all what is showing on my screen is TOP...give me the link to the site
Re: Surebet247: Help Care And New Website-related Issues by Nobody: 3:10pm On Apr 19, 2018
Username:Samajayi616
email:Samuelajayi616@gmail.com
i can't login and i enter recovery password and got temporary password via Gmail, i used the password and still i can not login
Re: Surebet247: Help Care And New Website-related Issues by Redomi(m): 8:39pm On Apr 19, 2018
Boss, you promised to be in Ondo today, but we didn't see you
Re: Surebet247: Help Care And New Website-related Issues by Timbuktu14(m): 9:43pm On Apr 19, 2018
haytripple:
is surebet nt accessible on opera again?all what is showing on my screen is TOP...give me the link to the site
Sorry for the late response.

Very much working on Opera, just some lil tweaking to your settings.

Go to settings, select Data Saving and turn it off. Reload the website afterwards and enjoy.
Re: Surebet247: Help Care And New Website-related Issues by segeti247: 10:10pm On Apr 19, 2018
Timbuktu14:
Will respond
since you dont respond to chats on whatsapp, please gimme details on how to get it here.
Re: Surebet247: Help Care And New Website-related Issues by Timbuktu14(m): 10:27pm On Apr 19, 2018
segeti247:

since you dont respond to chats on whatsapp, please gimme details on how to get it here.
Please send me a message now. Been busy.
Re: Surebet247: Help Care And New Website-related Issues by Timbuktu14(m): 10:27pm On Apr 19, 2018
Redomi:
Boss, you promised to be in Ondo today, but we didn't see you
Check your FB chat.
Re: Surebet247: Help Care And New Website-related Issues by Timbuktu14(m): 11:54am On Apr 21, 2018
haytripple:
is surebet nt accessible on opera again?all what is showing on my screen is TOP...give me the link to the site
It is. Turn off your data saving from the settings menu. Then type the normal address and enjoy the site.
Re: Surebet247: Help Care And New Website-related Issues by donveekings: 10:41pm On Apr 21, 2018
Timbuktu14:
It is. Turn off your data saving from the settings menu. Then type the normal address and enjoy the site.
You opened a thread here to resolve issues relating to your company but you don't respond to complaints. This is the second time I am losing money on your site due to upgrade. Other companies upgrade quietly without any issues. Your attitude here is the reason I will leave surebet for good.
Re: Surebet247: Help Care And New Website-related Issues by Timbuktu14(m): 12:08am On Apr 22, 2018
donveekings:
You opened a thread here to resolve issues relating to your company but you don't respond to complaints. This is the second time I am losing money on your site due to upgrade. Other companies upgrade quietly without any issues. Your attitude here is the reason I will leave surebet for good.
I'm so sorry but I can't intentionally ignore your complaint. In fact, I had to trace your comment back to the main football thread to understand what the issue was. Got stuck in the process of moving complaints here so as not to derail the main football thread. I sincerely apologise for any inconvenience caused.

I have your username as donveekings. Can you please provide your email address as well? I assure you that this would be resolved tomorrow before noon.

I am sorry once again.
Re: Surebet247: Help Care And New Website-related Issues by Krak(m): 4:50am On Apr 22, 2018
Timbuktu14:
I'm so sorry but I can't intentionally ignore your complaint. In fact, I had to trace your comment back to the main football thread to understand what the issue was. Got stuck in the process of moving complaints here so as not to derail the main football thread. I sincerely apologise for any inconvenience caused.

I have your username as donveekings. Can you please provide your email address as well? I assure you that this would be resolved tomorrow before noon.

I am sorry once again.


Cashout is not showing on all tickets. I have a pending ticket remaining just two games tomorrow, yet no single cashout option.
Re: Surebet247: Help Care And New Website-related Issues by Timbuktu14(m): 9:17am On Apr 22, 2018
Krak:


Cashout is not showing on all tickets. I have a pending ticket remaining just two games tomorrow, yet no single cashout option.
Are those games going live? Maybe one of them isn't. Can you tell me those two games? Or, was there any postponed match on the betslip?

Good morning.
Re: Surebet247: Help Care And New Website-related Issues by Krak(m): 9:37am On Apr 22, 2018
Timbuktu14:
Are those games going live? Maybe one of them isn't. Can you tell me those two games? Or, was there any postponed match on the betslip?

Good morning.

No postponed match. The remaining matches are:

1. Juventus vs Napoli (Italy, Serie A)

2. Falkenbergs vs Frej (Sweden, Superettan)
Re: Surebet247: Help Care And New Website-related Issues by Timbuktu14(m): 11:20am On Apr 22, 2018
Krak:


No postponed match. The remaining matches are:

1. Juventus vs Napoli (Italy, Serie A)

2. Falkenbergs vs Frej (Sweden, Superettan)
Not sure the bolded will go live. If it's not going live, cash out won't be available until the match has been concluded. Juventus game would definitely go live.
Re: Surebet247: Help Care And New Website-related Issues by Blackchampion(m): 2:11pm On Apr 22, 2018
Timbuktu14 baba anything for the newbies cool
Re: Surebet247: Help Care And New Website-related Issues by aluko360(m): 2:45pm On Apr 22, 2018
Timbuktu14:
Sorry for the late response.

Very much working on Opera, just some lil tweaking to your settings.

Go to settings, select Data Saving and turn it off. Reload the website afterwards and enjoy.

What about opera mini for symbian and java phones? The site is not loading abeg
Re: Surebet247: Help Care And New Website-related Issues by donveekings: 2:54pm On Apr 22, 2018
[quote author=Timbuktu14 post=66917973] It's OK now. I was sent a new password on my mail this afternoon which I used to log in. It is working well now. Please, I am sorry if I was harsh on you. Thanks!
Re: Surebet247: Help Care And New Website-related Issues by Timbuktu14(m): 3:05pm On Apr 22, 2018
[quote author=donveekings post=66930562][/quote]Glad I could help wink
Re: Surebet247: Help Care And New Website-related Issues by Timbuktu14(m): 3:06pm On Apr 22, 2018
Blackchampion:
Timbuktu14 baba anything for the newbies cool
A new user? Have you deposited into your account yet?
Re: Surebet247: Help Care And New Website-related Issues by Timbuktu14(m): 3:07pm On Apr 22, 2018
aluko360:


What about opera mini for symbian and java phones? The site is not loading abeg
We are working with Opera to make something happen for this OS'. Please be patient.
Re: Surebet247: Help Care And New Website-related Issues by Krak(m): 6:43pm On Apr 22, 2018
Timbuktu14:
Not sure the bolded will go live. If it's not going live, cash out won't be available until the match has been concluded. Juventus game would definitely go live.

The Sweden match has ended remaining the Juventus match. Still no cash out.
Re: Surebet247: Help Care And New Website-related Issues by 2special(m): 9:51pm On Apr 22, 2018
can't log in via opera mini
Re: Surebet247: Help Care And New Website-related Issues by Timbuktu14(m): 10:43pm On Apr 22, 2018
2special:
can't log in via opera mini
What's the error message?

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