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Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (571988 Views)
MTN Customer Care Whatsapp Numbers / Glo Customer Care Thread (unofficial) / Etisalat Customer Care Thread (2) (3) (4)
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Re: MTN Customer Care Thread by JideSM: 2:51pm On Apr 22, 2016 |
khalibra: Please send 2s to 131 to get information on your bundle balance. 1 Like |
Re: MTN Customer Care Thread by JideSM: 3:14pm On Apr 22, 2016 |
hameeenata: The service has been unsubscribed as requested |
Re: MTN Customer Care Thread by JideSM: 3:19pm On Apr 22, 2016 |
Rasmega: |
Re: MTN Customer Care Thread by JideSM: 3:22pm On Apr 22, 2016 |
akuracy: Kindly visit MTN office for the sim registration to use the bonus |
Re: MTN Customer Care Thread by waleh89: 3:29pm On Apr 22, 2016 |
does mtn have daily unlimited call bundle? |
Re: MTN Customer Care Thread by JideSM: 5:27pm On Apr 22, 2016 |
waleh89: Please see link of MTN Simple surf data plan http://www.mtnonline.com/products-services/internet-services/simple-surf . |
Re: MTN Customer Care Thread by akuracy(m): 6:15pm On Apr 22, 2016 |
JideSM:Thanks for this info |
Re: MTN Customer Care Thread by Infinitikoncept(m): 6:19pm On Apr 22, 2016 |
Hello jide. I subscribed for the MTN 4.5GB on 27th march & 11th April the night plan which was around 1.8GB disappeared and on 14th the remaining day plan of 800+mb disappeared as well. I called your cc & was told twas cox I activated another extra on 9th April without been charged due to system malfunction was the reason all the data was wiped out & they need to confirm when I subscribed. I answered all questions to their satisfaction and they promised to refund the data left on my Sim before the 9th of April system malfunction but till date its been promise upon promises. Kindly help me look into this. 07031021457 |
Re: MTN Customer Care Thread by lizzyfearless(f): 12:42am On Apr 23, 2016 |
Hello Jide! Please I can't send messages again using my MTN line. Please help. 08131219266 |
Re: MTN Customer Care Thread by Nobody: 6:07am On Apr 23, 2016 |
Fixed. |
Re: MTN Customer Care Thread by akuracy(m): 8:07am On Apr 23, 2016 |
0gbeni:Have you been streaming porn with your data |
Re: MTN Customer Care Thread by Nobody: 8:44am On Apr 24, 2016 |
. |
Re: MTN Customer Care Thread by omat20(m): 5:47pm On Apr 24, 2016 |
Please how do I unsubscribe from mtn daily 10mb plan.cos I have sent NO 104 to 131 and I haven't gotten any response. My number is 08037140454 |
Re: MTN Customer Care Thread by 0gbeni(m): 10:43am On Apr 25, 2016 |
akuracy: LOL.. nope, everything is back online sha |
Re: MTN Customer Care Thread by 2chymex: 10:10pm On Apr 27, 2016 |
Hello, I use the 4.5GB plan of mtn. For three nights I'm unable to make use of my left out 2.5GB night data. It's been a bad experience these while. Just in case you need to know, I've exhausted my day plan. Does it contribute? My data is meant to finish by May. So what do I do my mtn peony? |
Re: MTN Customer Care Thread by Nobody: 11:16pm On Apr 27, 2016 |
got a msg on my mtn sim dat av been compensated with 5k card ...dat I shud reg.... after registering did not get it yyyy |
Re: MTN Customer Care Thread by JideSM: 1:30pm On Apr 29, 2016 |
lizzyfearless: Apologies. Go to your message centre number, delete the value and save the empty space,power off/on to type +234803000000 save and power off/on. |
Re: MTN Customer Care Thread by JideSM: 2:23pm On Apr 29, 2016 |
omat20: Apologies. The auto-renewal has been deactivated. 1 Like |
Re: MTN Customer Care Thread by JideSM: 2:32pm On Apr 29, 2016 |
2chymex: All inconveniences regretted. Please provide your phone number for check |
Re: MTN Customer Care Thread by JideSM: 2:35pm On Apr 29, 2016 |
Raphio: Sincere apologies. Please exercise patience. The system will verify the sim registration before the bonus is active on your line. |
Re: MTN Customer Care Thread by Nobody: 4:34am On Apr 30, 2016 |
good day sir...I subscribed for the night plan yet its only my day plan bundle dat is reducing despite d fact I switch off my data b4 9pm before restarting anything.called your call centre agent and even chatted with your WhatsApp representative yet they have no meaningful thing to tell me..nw almost 1gb has vanished from my day plan even when d WhatsApp agent told me 2 check again..my num is 07062916855 |
Re: MTN Customer Care Thread by IkennaBasilJR(m): 6:35am On Apr 30, 2016 |
Good morning people, It came to my notice that each I recharge my line the amount I recharged will be deducted after subsequent hours. This keeps on happening over and over again to the extent that I no longer recharge my line.pls help stop this |
Re: MTN Customer Care Thread by Nobody: 8:06am On Apr 30, 2016 |
Raphio: got a msg on my mtn sim dat av been compensated with 5k card ...dat I shud reg.... after registering did not get it yyyy Sincere apologies. Please exercise patience. The system will verify the sim registration before the bonus is active on your line. still now no msg to confirm m registered o.... na wa ....and again each time I recharge after some hours d money disapears |
Re: MTN Customer Care Thread by Nobody: 11:00am On Apr 30, 2016 |
bugzygee:now I've just been told nothing can be done concerning the data removed from the wrong bundle so as usual the subscribers are meant 2 pay for d inefficiency of a network.#impressive |
Re: MTN Customer Care Thread by Nobody: 12:46pm On Apr 30, 2016 |
" New Offer 500% deal zone! Get 1.3GB for N1000. SMS 106 to 131 NOW " " New Offer 500% deal zone! Get 3.75GB for N2000. SMS 110 to 131 NOW " Hi Jide, i got the messages in quote above as a text from "MTN Surprise" this morning. I would like to know if the data is 24hrs everyday accessible, a day and night quota or weekend plan ? Thanks. |
Re: MTN Customer Care Thread by yhellow(m): 2:08pm On Apr 30, 2016 |
Hello I tried to transfer #1100 from my line (08038024353) to 08036998597 on the 26th around 5:10pm. Have called several times. After I transferred I received an error message that the service is not available and I was charged and the other no did not receive it. |
Re: MTN Customer Care Thread by yhellow(m): 2:10pm On Apr 30, 2016 |
Oautce:I received it too but I trust mtn |
Re: MTN Customer Care Thread by lizzyfearless(f): 11:07pm On Apr 30, 2016 |
JideSM:thanks |
Re: MTN Customer Care Thread by Nobody: 6:20pm On May 02, 2016 |
JideSM:abeg, help me deactivate wetin dey chop my money..08149848716 |
Re: MTN Customer Care Thread by JideSM: 12:32pm On May 03, 2016 |
ismailaja:Y'ello, checks show that you currently do not have an active service. However, please note that you can opt out of different value added services by dialing *123*5# and following the prompt. Thank you. |
Re: MTN Customer Care Thread by JideSM: 2:43pm On May 03, 2016 |
IkennaBasilJR:Y'ello, sorry about the deduction. Please provide your phone number date, amount before and after deduction for checks. |
Re: MTN Customer Care Thread by JideSM: 3:13pm On May 03, 2016 |
Raphio:Sorry about this. Please provide your phone number and confirm the date you registered your line. |
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