puskin:

I want to assume that this transaction happened last year as we are yet to enter the month of October in 2013.
Hmmmmm, and you want me to believe that you waited all this while before telling this story.........abi 4million nah beans to you.

Anyways, the fact that this story evokes compassion, I find it very very very HARD to believe.

There is no mobile app owned by any bank that will allow you to transfer that said amount within that time duration.
Reason: Anything, money transfer has a limit. A mobile app's maximum transfer is not more than 500k per day, while that of Internet banking is usually not more than 5million per day.

So going with the duration of when it happened, you would need a total of about 8days to withdraw those funds from your account using mobile banking, meaning 8 transactions, 8withdrawals, 8alerts..........so you saw alerts entering your phone and you didn't do anything. Oooooh, I forgot, you don't receive alerts.

FYI:
4th October, 2012 is a Thursday.......meaning, you could go report to the bank on Friday after the first alert, you would lose only 500k.
4th October, 2011 is a Tuesday........meaning, you could go report to the bank on Wednesday after the first alert, you would lose only 500k
4th October, 2010 is a Monday.........meaning, you could go report to the bank on Tuesday after the first alert, you would lose only 500k
4th October, 2009 is a Sunday..........meaning, you could go report to the bank on Monday after the first alert, you would lose only 500k
4th October, 2008 is a Saturday........meaning, you could go report to the bank on Monday after the second alert, you would lose only 1million.

So, after all these, should I still believe you??

carzola: Mr man, wheather u lost 4naira or 4milion, nairaland is not a court or a costomer complain center for your bank.. Is people like you that spoil this country and give us a bad reputation outside.... Or is this ur way of berggin for cheap sympertizers?

okekechigozie: I reported on Monday, and the bank is just telling me stories.
we even dragged it to their managers still yet to get the money.

kross_01: My own is that the op if truly he lost the said amount doesn't show character of someone who needs his cash back. most bank fraud cases always involves a bank staff as an insider. what you should have done since would have been to take a trip to the police financial crimes unit and be surprised at the speed NPF treats financial crimes. then you can as well approach the court of law. Good luck

okekechigozie: I reported immediately
my immediate response stopped further debit.
But they have not returned the 4,001,700 they took.
If i didnt act fast they would have finished me.

okpara ugo:

hmmm, did you earn this money or you inherited it ?

There are some customers that the bank will prefer to settle them before they commence investigation. Dont you know you can stop your bank branch from doing business till you get your money ? Kai!

My advice: Enter the bank and start shouting that they are thieves. At the scene tell all their customers to withdraw from the bank that they are folding up... Go with your children and your friends...

krugar07: lol... and some agbero boys too.

carzola: Mr man, wheather u lost 4naira or 4milion, nairaland is not a court or a costomer complain center for your bank.. Is people like you that spoil this country and give us a bad reputation outside.... Or is this ur way of berggin for cheap sympertizers?

Kolade9: Someone knows his account number and pin....the person registered for the mobilemoney and withdrew the 4million


i thot you can only withdraw 100k a day ..how 4 miilion was withdrawn is magical ....are you a Nigerian sir






Your money is gone bro

carzola: Mr man, wheather u lost 4naira or 4milion, nairaland is not a court or a costomer complain center for your bank.. Is people like you that spoil this country and give us a bad reputation outside.... Or is this ur way of berggin for cheap sympertizers?

carzola: Mr man, wheather u lost 4naira or 4milion, nairaland is not a court or a costomer complain center for your bank.. Is people like you that spoil this country and give us a bad reputation outside.... Or is this ur way of berggin for cheap sympertizers?

carzola: Mr man, wheather u lost 4naira or 4milion, nairaland is not a court or a costomer complain center for your bank.. Is people like you that spoil this country and give us a bad reputation outside.... Or is this ur way of berggin for cheap sympertizers?

carzola: Mr man, wheather u lost 4naira or 4milion, nairaland is not a court or a costomer complain center for your bank.. Is people like you that spoil this country and give us a bad reputation outside.... Or is this ur way of berggin for cheap sympertizers?

okekechigozie: Its bad how A highly rated bank like FCMB will forcefully impose an electronic product on customers and use same means to debit the customer's money without his authority and consent, yet they have no clear explanation on the where about of my money.

I personally recommended many of my business associates to open accounts in FCMB but they are gradually loosing all of us due to this fraud in the name of mobile banking.

I opened my account 0435630019 with the zaria branch of this bank in 2008. After using the account for Four years, they sent me a message to welcome me to their FCMB Mobile. I never subscribed to the product.

I told my account officer, one mr. Adekoya that i did not ask for the mobile banking and i don't want it. He agreed to delete it.
But the next week, this same product was used to debit my account of 4,001,700 between 4th to 7th of October the same period.

I ran to the bank the next working day which is Monday and reported to the customer service lady and also to the manager. They claim to be investigating but the investigation has neither ended nor returned my money to my account.

The loss has greatly affect ed my business and family. i have tried various appeals to this bank to refund my money but all i have is stories one year running.

I believe this bank should have integrity and the safety of our money should be their responsibility.
Despite their claim to uphold absolute integrity and honour promises, they are yet to fulfill this.

I am sure am not the only victim of this.

Many have been short changed and if care is not taken it will be happening to more people.

I never requested for the Mobile banking. i also found out that one needs a pin number and other details to use it.
I never used any of these but they debited me.
Its only the bank that has access to my account and owe the explanation.

Okeke CM

carzola: Mr man, wheather u lost 4naira or 4milion, nairaland is not a court or a costomer complain center for your bank.. Is people like you that spoil this country and give us a bad reputation outside.... Or is this ur way of berggin for cheap sympertizers?