miqos02: i wonder how they still make so much money

naijamark: I have been trying to reach 1st bank customer care now for close to a week without success. they don't reply emails, they didn't respond to the online request I submitted and they don't pick up their phone (it drops after 5 mins or so). Does anyone know how else I can contact them or are they on strike?

stevolinkon40: As in first bank dey give headaches. First it was the online payment they stoped,then they stoped my mastercard from making atm transfer, I can't even verify my paypal with my mastercard. Calling them to complain is the biggest problem,they will never pick the call. I don get plan to shift base anyway. Pure n0nsense

Yomieluv: Since they are among the oldest banks in Nigeria,their actions is a symptoms of old age...

manitobor: They are regarded as the biggest bank yet their customer care does not work? It is a serious crime for a company's customer care not to be functional. If such happened in civilized climes, the bank would have been heavily sanctioned by a regulatory body for this and the customers would have switched to better banks in large numbers. In Nigeria anything goes and big corporations act irresponsibly with utter impunity.

immortalvoices: not until when favoritism is stopped during employment in bank Job

Not even until when those pot bellied manager step down...

If not bank transformation in nigeria will remain a pipe dream....

Young Da Naval: This Op must be the lazy type. Why calling customer care or sending email wen u can simply walk to any of their branch and lay ur complain? Except u reside in Marz or Jupiter. Or maybe ur lame! Lol

mavinc4u:

naijamark, please don't listen to those telling you to use Gtbank. They are not giving you a good advice. First bank is better than Gtbank; i am not a staff of any of the banks but that is the true. You will get the same complain with Gtbank when you call them in the day time. if you want to get any banks in the day time, try using their contact center telephone to place the call and it would go sucessfully.



First bank master card is not activated for online transaction, you would need to fill a form before it would be activated or you can probably go for their visa card. Don't be deceived to add Gtbank to your paypal, they will charge you tremendously in exchange rate and above all put your paypal account in a state that you would find difficult to come out. Ask people using their Gtbank card on walmart store to explain better. The best card to use on paypal is First bank, Access bank, Eco bank and Zenith bank.

justi4jesu:

Its not being lazy as you call it, why would i want to dress up and drive or walk under the stand with enough traffic jam to stress myself out when i can just call to solve my problems with a 5mins call..

Am sure you do internet transfer from your mobile or Pc, why dont you walk to the bank everytime to deposit money..

Wake up its 21st Century

Abeg think well

Young Da Naval: where do u stay if I may ask?

justi4jesu:

Ajegunle

Young Da Naval: What? Apology 4 initial Comment!

mavinc4u:

naijamark, please don't listen to those telling you to use Gtbank. They are not giving you a good advice. First bank is better than Gtbank; i am not a staff of any of the banks but that is the true. You will get the same complain with Gtbank when you call them in the day time. if you want to get any banks in the day time, try using their contact center telephone to place the call and it would go sucessfully.



First bank master card is not activated for online transaction, you would need to fill a form before it would be activated or you can probably go for their visa card. Don't be deceived to add Gtbank to your paypal, they will charge you tremendously in exchange rate and above all put your paypal account in a state that you would find difficult to come out. Ask people using their Gtbank card on walmart store to explain better. The best card to use on paypal is First bank, Access bank, Eco bank and Zenith bank.

mavinc4u:

Their customer care works so is their contact center. They are two different departments entirely. Their customer care are the people you meet face to face in banking hall to attend to your queries why contact center are the faceless people that attend to your query via phone.

mavinc4u:

This is the only thing i hate about them. Partiality, they never give honor to whom honor is due. They park all their family members during employment and promotion while the donkeys without god fathers will keep suffering; that is one bad thing i know they do.

mayorall: Firstcontact is rubbish. Pure iranu. They burnt my airtime, they will never pick call and airtime will be wasting. Paypal outside Nigeria pick your calls almost immediately you give the instruction. Now our tiwantiwa is trash.

stevolinkon40: I have activated all activatables, I have my token, I change my first online password monthly, I have bn using the came mastercard to pay my chinese suppiers. The latest is that I can't even acess my first bank financial overview on the website again. Am porting to my OLD love(access bank) or to get an afticard from UBA. Thank you

Denn:

Diamond bank does not respond to emails on time. It takes an average of 1 week. (I have evidences) and they will still tell you to visit the nearest branch.

What if I am in UK?