barrnchedo:
Do me a favour please: pick up your dictionary and check the meaning of hyper active.

younghartz:
if you check well cus they're single and above 31yrs

I met a lady in diamond bank
Gosh! She's jst too kind and lovely
She always put a smile on every customers' face

I could remember she gave me 5k cus I couldn't withdraw due 2 netwrk ish

She dnt knw me frm anywhere yet she helped me....I had to pay her bck d next week cus dat day was friday

She has bn d kindest woman I've ever since

KingTom:


You should know what I'm talking about here na

Creamish:

....LOLZ....I wonder Y I shuld know...

missKiffy:
No sane customer care agent will dare shout at me and get away with it

bongolistik:
I believe this is a serious issue to address, the case of some female bankers that ocupies the customer care units of the bank.

First of all, I don't think that some of them even know what their duties are and what customer care unit entails. When you meet some hyper-reactive female bankers occupying that position, then you get to understand me well and ask what the hell those kind of people are doing at that section.

Some of them are very impatient, so full of themselves (because of maybe one 100k they receive monthly), rude and obviously don't know what their jobs entail.

I have met them in UBA, GTB and some other banks, and I begin to wonder if this is the case of job miss road.

All customer care job in every organization or establishments entails that those in charge are people with good humours, patience, friendly, always ready to attend and help out customers and even respond to the most stupid questions, they are always supposed to handle and treat every customer warmly without any string nor pains attached.

But reverse happens to be the case in many instances. You get to see some female bankers that call themselves customer care attendants: some of them, very hostile and you dare not make the mistake of asking them one question twice even when you repeated the question thinking that they did not hear you well initially, they can even shout at you or squeeze face and hiss, very hyperactive set of people. In fact they are always not happy. They bite at every little issue.

Whenever I see and notice them in banks, I just shake my head in dismay and often say to myself 'who kept this one here as a customer care assistant self'.

lilbazy:
I guess its because 80% of them are single...when y0u are ripe f0r marriage and still single,its makes you wanna go crazy sometimes

boluyongp:
Its because of the way you are dressed. If you dress well, trust me, they'll address you well. It is true that the way you are dressed is the way you are addressed and it is a pointer to your address.

I was at Union Bank yesterday, I needed a pen, the lady was using it. She stopped what she was doing and gave me, she had to look for another.
I then went to GTBank to do BVN, the lady saw me seated with others, she specifically singled me out of the rest and asked if I had done my BVN. I later approached her for her pen which she gave.

So, dress well, smile and speak politely. They are used to rude people, so surprise him/her by being different, you'll get their attention easily. Dress well to get her attention, Smile to break her defences, Talk well to win her favour.

Hope this helps.

Velocitron:



Nice!

Creamish:


lolz...mean!



....exactly. Sometimes, its the way they are and sometimes its work pressure. U speak like a banker babe..

Lets say I studied Banking&Finance...

Truetalk, some of them are naturally rude. They just need to meet their match, there is one in Diamond Bank Uyo(AKS), Abak road. Her name is Ekaette, very beautiful girl o.

The girl dey wash people steady. Surprisingly, she gets away with it, I am sure one Group Head is on her matter. That her rudeness isn't natural_ she has a strong backbone.

boluyongp:
Its because of the way you are dressed. If you dress well, trust me, they'll address you well. It is true that the way you are dressed is the way you are addressed and it is a pointer to your address.

I was at Union Bank yesterday, I needed a pen, the lady was using it. She stopped what she was doing and gave me, she had to look for another.
I then went to GTBank to do BVN, the lady saw me seated with others, she specifically singled me out of the rest and asked if I had done my BVN. I later approached her for her pen which she gave.

So, dress well, smile and speak politely. They are used to rude people, so surprise him/her by being different, you'll get their attention easily. Dress well to get her attention, Smile to break her defences, Talk well to win her favour.

Hope this helps.

boluyongp:
Its because of the way you are dressed. If you dress well, trust me, they'll address you well. It is true that the way you are dressed is the way you are addressed and it is a pointer to your address.

I was at Union Bank yesterday, I needed a pen, the lady was using it. She stopped what she was doing and gave me, she had to look for another.
I then went to GTBank to do BVN, the lady saw me seated with others, she specifically singled me out of the rest and asked if I had done my BVN. I later approached her for her pen which she gave.

So, dress well, smile and speak politely. They are used to rude people, so surprise him/her by being different, you'll get their attention easily. Dress well to get her attention, Smile to break her defences, Talk well to win her favour.

Hope this helps.

stillreal:


You have got a point, but cant always judge people by how they look. You could loose your bank multi millions. I have seen multimillionaires in banks,on the train etc in t shirts and pants , can never tell whos who, that's why you need to be a professional

Ahmeduana:

WHENEVER I MEET SUCH CUSTOMER SERVICE REPRESENTATIVE, MY RESPONSE AND REACTION TO THEM IS THAT THEY DON'T DESERVE THE JOB, IT SHOWS CERTAINLY THAT THEY GOT THE JOB THROUGH THE HELP OF SOMEBODY BY DENYING AN MORE APPROPRIATE AND MERITED PERSON.

Joavid:


No, it won't help.

She is there to attend to me because I choose to put my money in their bank. And as far as I wasn't rude to her, she shouldn't be.

I remember, I asked one at ecobank to give me an atm compliant form to fill, politely.
She just kept staring at her computer, like I didn't exist. I had to greet her again, and she asked again what I wanted.
Only for her to tell me to come back by 4pm(same time banks close) to get the form.
I was shocked. I didn't mutter a word. I headed straight to the head of customer care unit and he was guy. He was so nice and ready to help. And he apologised on that woman's behalf.

khalhokage:
My friend slap yourself with a dictionary before coming here to embarrass the nation.

Rosemary216:
hmmm.. too bad.. i dnt hv problem wit dem cos i knw d way 2 talk to dem..

boluyongp:


Lol@No It Won't Help

That's the problem Joavid, someone is being cocky here...lol. You did the right thing in that annoying situation tho but I think 1 of my 3 recommendations may be missing. Either the Smile, Appearance or Speech . Good dressing + Bad hair won't achieve much for instance.

Stay cocky dear

barrnchedo:
hyperactive Translate Button
[hahy-per-ak-tiv]
adjective
1.
unusually or abnormally active :
a company's hyperactive growth; the child's hyperactive imagination.
2.
(of children) displaying exaggerated physical activity sometimes associated with neurologic or psychologic causes.

themodernman:


How do you talk to them?

Rosemary216:
hmmm.. too bad.. i dnt hv problem wit dem cos i knw d way 2 talk to dem..