manmidtexy:


@ Mrkuvu --- the worst shipping cargo i have ever seen is CIRCUIT ATLANTIC co-named shippyme.. THEY WILL SCAM you by claiming what they are not. more importantly is , I HAVE EVERY EVIDENCE IN PAPER WITH ME , I CAN SCAN AND POST IT HERE.

THEY USE DIMENSIONAL WEIGHT CALCULATION NOT GRAVITATIONAL WEIGHT CALCULATION TO OVER CHARGE BY PRICING.

YOUR CARGO WILL COME IN BITS, THEY WILL WASTE YOUR ENERGY, MONEY. MY CARGO HAD USED MORE THAN 3 MONTHS BEFORE IT ARRIVE.

THEIR WEBSITE STUFFS IS JUST TO FOOL NEW OR PROSPECTIVE CUSTOMERS. THEY CANNOT MANIFEST WHAT THEY CLAIM.

THEY STILL OWE ME ITEMS THAT HAD NOT BEEN DELIVERED TO ME AND I PAID THEM FULLY BUT COLLINS AMANZE IN CHARGE AND OTHERS WONT ACT OR REFUND A LOT OF CUSTOMERS THEY HAD DUPED BY THEIR RECKLESSLY UNPROFESSIONAL INEXPERIENCE SERVICES.

manmidtexy:


@ Mrkuvu --- the worst shipping cargo i have ever seen is CIRCUIT ATLANTIC co-named shippyme.. THEY WILL SCAM you by claiming what they are not. more importantly is , I HAVE EVERY EVIDENCE IN PAPER WITH ME , I CAN SCAN AND POST IT HERE.

THEY USE DIMENSIONAL WEIGHT CALCULATION NOT GRAVITATIONAL WEIGHT CALCULATION TO OVER CHARGE BY PRICING.

YOUR CARGO WILL COME IN BITS, THEY WILL WASTE YOUR ENERGY, MONEY. MY CARGO HAD USED MORE THAN 3 MONTHS BEFORE IT ARRIVE.

THEIR WEBSITE STUFFS IS JUST TO FOOL NEW OR PROSPECTIVE CUSTOMERS. THEY CANNOT MANIFEST WHAT THEY CLAIM.

THEY STILL OWE ME ITEMS THAT HAD NOT BEEN DELIVERED TO ME AND I PAID THEM FULLY BUT COLLINS AMANZE IN CHARGE AND OTHERS WONT ACT OR REFUND A LOT OF CUSTOMERS THEY HAD DUPED BY THEIR RECKLESSLY UNPROFESSIONAL INEXPERIENCE SERVICES.

euwajeh:
SHIPPYME IS NOT AS BAD AS YOU PAINT THEM. I HAVE BEEN USING THEM FOR MORE THAN A YEAR . EVEN DHL , FEDEX AND UPS HAVE THEIR OWN PROBLEM COME TO THIS FORUM TO PAINT THEM BAD IS UNFAIR . IF YOU HAVE ANY ISSUES WITH THEM PROVIDE YOUR BOOKING NUMBER OR ORDER NUMBER ON THERE CUSTOMER CARE THREAD .

Mrkuvuki:


Shippyme Is IT focused ,they'll definitely get to see that post someday, they have social media platforms that work..that's a plus to them ,cos they"ll try to launder image by appeasing manmidtexy.. Speciut is another firm that takes their internet presence serious.Same goes for AirLagos

Well yea they all have problems,Shippyme being the most advertised US to Nigeria courier solution on nairaland draws a lot of attention to them, when I saw all the ads I expect them to be very good at what they do..I expected them to change the game by giving out great services and in doing so sweep the courier market ,and make their competitors buckle up...but I have seen a lot of negative comments abt them here, I haven't used them before so I can't say anything..
I'm not writing them off yet they still gat room to improve..
I even got a Disclaimer email from shippyme abt one of their staff that steals peoples items,they say he's being prosecuted at the moment.

All these cargo/courier firms all have their own share of dissappointing customers...
I still use impex though, I got bitten the 2nd time I used em ,just did my 5th shipping with them last month..
When I got bitten it was like the end of the world,I was running my lil business with borrowed funds and ....them wan send me go village, So when u see someone complain,there are two possibilities either they got really pained by losing their stuff or its a competitor tryna tarnish their image ....they advertise on this forum ,so they should come clear the air

manmidtexy:


@ euwajeh: You work for shippyme ? i can upload facts and figures i have against them..that does not mean i hate..I just order from a store in the USA and they have a glitch in their system for shipping sake..i file a refund and they did immediately did so with the help of the MANAGER that stepped into the matter immediately..can our Nigeria pple do that, NO..they will still have their so called right words;;YOU ARE DEALING WITH A COMPANY not an Individual.. MY PROPERTY IS STILL SHIPPYME AS AM WRITING HERE and they will never get back..how can i go back to such dubious and mouth gain-saying SHOP called COMPANY or refer pple to the,..THEN I AM HYPOCRITE FOR DOING SUCH THING.

euwajeh:
SHIPPYME IS NOT AS BAD AS YOU PAINT THEM.

zainabubu:
Just to help you not freak out too much, I had a similar experience a couple of months ago with a shipment stuck midway from US, in Turkey. The courier company did not know what happened initially, but the airline finally informed them that it was due to customs backup of shipments. The constant strike and inefficiency causes a lot of issues that makes hard working companies seem inefficient.
My goods luckily arrived 2 weeks before customs went on strike and it took them 2 extra weeks before it got released...the friday before they went on strike! It is difficult to be patient when your money is involved, but I just wanted to give you a perspective. Luckily customs recently called off its strike, with huge backlog of shipments, so that could be the reason for your issues. Pele.

dynamitee:
I try not to bad mouth companies trying to make a living, but I feel compelled to post this so that others would learn from my experience. I learnt about VHI cargo (otherwise called Value Handlers International or Value Handlers Limited) on nairaland.

I placed two orders on November 30th (one from amazon and the other from a clothing store in the US).

The item i ordered from amazon ended up being returned to the seller due to address issue. When I explained this to VHI, they said I did not put the address well, even though i used the same address for both items. Luckily, amazon refunded me my money.

The other package (clothing items) which I ordered on the 30th of November, got delivered to their mailbox in Jamaica, New york on the 9th of December (According to the USPS Tracking number sent to me by the store). I stupidly believed their 7 to 10 days delivery policy, expecting that my clothes will be with me before Christmas.

Na lie. As I dey type this message, my goods are still not with me. On the 23rd of December 2014, I called one of their numbers. She said my goods were already in lagos but will not be cleared until after Christmas. She said I will get a mail when that happens telling me what my bill is and where to come and pick up my stuff.

Today is 6th of January, 4 weeks and 28 days after my goods got to their warehouse in the US. I am still waiting for mail ooo. I just called them again before submitting this post, and they said I should text my email address to them and they will check tomorrow because they have closed now. Either way, I am already very dissatisfied with their services.

I no know whether I don enter one chance. Infact, a part of me is telling me that they are deliberately delaying so that dollar will continue to go up and they can charge me more to pick up my goods. I just dey wait.

PS: Before anybody asks, I filled their inbound cargo form the same day both items were shipped, I included details of the tracking number, the price of the items, etc. I filled that form religiously. After submitting the form, I scanned both my drivers license and my voter's card from 2011 elections and sent to usatonigenquiries@gmail.com as directed. When addressing both packages, I made sure to put VHI behind my name. I followed the procedure exactly as i was told by their customer service (I confirmed the procedure and charges from them before even placing my orders), so if I am facing these challenges, I wonder what would happen if I had mistakenly not done everything as they directed.

jidedairo:
please how can i go to cameroon by air and what flight from nigeria?

jidedairo:
please how can i go to cameroon by air and what flight from nigeria?

dynamitee:
I ordered stuff through mall for africa, and I will most definitely do it again.

I was initially going to go with micostarmall (after the positive reviews on Linda Ikeji and Bella naija).

But then a colleague of mine said she ordered through MFA and it was cool.

I ordered one item (17 dollars) and I got a total invoice of 25 dollars. I placed my order on the 29th of December, 2014.

I logged into my yahoomail at work this morning to see two emails from MFA. the first (sent yesterday evening) said that my item had been shipped out of their US warehouse, the second (early this morning) said that my item was ready for collection at their mallboxes in ajose adeogun, VI.

I shouted "are you serious" before I remembered that my manager was behind me.

Now dont get me wrong, we have a long way to go before I can recommend MFA as the holy grail or something, but maybe in light of my recent disappointments in ordering and shipping things from the US, I was impressed. Their site says items get delivered in 2-3weeks, so i was not expecting to have my stuff in 10days.
They sent me mails at every step... when my order was placed, when the item was received, etc. And when I went to pick up my stuff, they were really professional. I called them before going and I had to present a government issued ID card as well as the order number. I spent roughly 10 minutes in there (likely less, I was not timing)

The one thing I will say though, their rates are not cheap at all.You place your order through their app, which means you have to pay the full invoice (price of the item + their charge) before the order is even made for you. This means you can see the total you are paying, you know that is all you are going to pay (no hidden or sudden charges) and you can choose whether it is convenient for you or not and decide to pay or not.

I have tried ordering two more items and I have stopped because of the shipping charges (its seems the higher the price of the item, the more the charge, regardless of the size or weight of the item).

If however, you don't mind paying the fees, based on this one experience I have had, I will certainly recommend them; especially if you are ordering small amounts of items from amazon, ebay, macy's, etc. They have a list of partner stores on their site and on the app.

For larger items (like my box of clothes) though, I am still looking for a worthy shipping agent.

redcliff:


Whats their contact details please and can i just send my items to them rather than buying with them?

mavinc4u:

you are really doing a great job but what exactly is your company page; the or the website?

dynamitee:
I try not to bad mouth companies trying to make a living, but I feel compelled to post this so that others would learn from my experience. I learnt about VHI cargo (otherwise called Value Handlers International or Value Handlers Limited) on nairaland.

I placed two orders on November 30th (one from amazon and the other from a clothing store in the US).

The item i ordered from amazon ended up being returned to the seller due to address issue. When I explained this to VHI, they said I did not put the address well, even though i used the same address for both items. Luckily, amazon refunded me my money.

The other package (clothing items) which I ordered on the 30th of November, got delivered to their mailbox in Jamaica, New york on the 9th of December (According to the USPS Tracking number sent to me by the store). I stupidly believed their 7 to 10 days delivery policy, expecting that my clothes will be with me before Christmas.

Na lie. As I dey type this message, my goods are still not with me. On the 23rd of December 2014, I called one of their numbers. She said my goods were already in lagos but will not be cleared until after Christmas. She said I will get a mail when that happens telling me what my bill is and where to come and pick up my stuff.

Today is 6th of January, 4 weeks and 28 days after my goods got to their warehouse in the US. I am still waiting for mail ooo. I just called them again before submitting this post, and they said I should text my email address to them and they will check tomorrow because they have closed now. Either way, I am already very dissatisfied with their services.

I no know whether I don enter one chance. Infact, a part of me is telling me that they are deliberately delaying so that dollar will continue to go up and they can charge me more to pick up my goods. I just dey wait.

PS: Before anybody asks, I filled their inbound cargo form the same day both items were shipped, I included details of the tracking number, the price of the items, etc. I filled that form religiously. After submitting the form, I scanned both my drivers license and my voter's card from 2011 elections and sent to usatonigenquiries@gmail.com as directed. When addressing both packages, I made sure to put VHI behind my name. I followed the procedure exactly as i was told by their customer service (I confirmed the procedure and charges from them before even placing my orders), so if I am facing these challenges, I wonder what would happen if I had mistakenly not done everything as they directed.