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Nairaland Forum / Nairaland / General / Family / Help With PHCN Wahala (31102 Views)
My Wife's Wahala. Goes Through My Phone Every 3 Days / Three Phase PHCN Prepaid Meter For Sale / My Experience - The Scourge Of PHCN Estimated Billing (2) (3) (4)
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Re: Help With PHCN Wahala by Nobody: 12:54pm On Sep 29, 2017 |
@OP, there is no hope for nepa, phcn, ekep ikedc or any of the numerous alphabeth soup disco derivatives i had thought that their transition to a private company would come with the inevitable shakeups that privatization brings but nothing like that. they are largely as arrogantly incompetent and greedy as they have ever been i live in festac and have been without light for two months now two officials came to my house claiming i had 'bypassed' my meter. they disconnected me, asked that i come to their office. i printed out the online payment evidence and took it to their office. their manager claimed it did not matter, that the meter had been looped and i was not paying full bill i then called their customer care to complain. customer care promised to resolve. after a week, i called again. no story. i remembered that i have had some interactions with their ceo years back, and have some of his emails i composed an email detailing everything that had happened, including their outrageous printed form claiming the house had been illegally connected since 2012 and was owing 800k i sent the email to customer care, copying multiple senior managers and the ceo no reply for five straight days. then the festac manager behind the whole thing reponded "this is being investigated for further analysis" two days later, a customer care manager responded with an apology. since then - NOTHING. i work in corporate nigeria, and is a customer were to make that sort of complaint with multiple ogas in copy, there would be an IMMEDIATE response, and someone would be sanctioned, and the issue rectified i had had an issue loading an ekedcp card once, and i emailed, then, called support [this is not ekedp, but a third party]. support was rude and condescending. i then doxxed emails of the ceo, and sent a followup email, with the offensive phone call in copy. i immediately got a call back from the rude staff, apologizing profusely. the ceo responded immediately to my email. that is how professional organizations work. if you escalate an issue to the ceo of company and there is no response, know that company is effed. as it is i am solwly off gridding - i have three petrol gens which are being overflogged, i have converted them to gas. i am also planning to deploy a photovoltaic solution in the next two months [not cheap]. ekedp, and co have the single benefit of being a monopoly, or thinking they are. already alot of corporate entities are giving them the finger and moving to solar power. one of our facilitates, which had a similar issue with ekedp, and was disconnected for two months, is now fully solar. another is coming up. fuuuuck ekedp, ikedc, and all other phcn offshoots 11 Likes |
Re: Help With PHCN Wahala by kevoh(m): 12:55pm On Sep 29, 2017 |
What does it cost the government to get everyone on prepaid meter? Little! Method 1: 1. Get efficient and capable contractors to 2. FG pays the contractors to do their job. 3. FG gets its money back from monthly recharging of meters Method 2: 1. FG partners with Chinese companies to mass manufacture prepaid meters for them. 2. FG Forces encourages consumers to buy (through remita) from their DISCOs and penalises DISCOs hoarding it. 3. FG gets it money through remita. Method 3: 1. Combine method 1 and 2 Method 4: FG pretends to do method 1, 2 or 3 while it keeps singing the anti-corruption song. 3 Likes 2 Shares |
Re: Help With PHCN Wahala by S2kluv: 12:55pm On Sep 29, 2017 |
Just take them to court and see miracle They fear court like mad Thank me later |
Re: Help With PHCN Wahala by Longman313(m): 12:57pm On Sep 29, 2017 |
PHCN hmmmm,just leave them to god
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Re: Help With PHCN Wahala by SOFTENGR: 12:58pm On Sep 29, 2017 |
MrPresident1:They're hiding the meters now. 2 Likes |
Re: Help With PHCN Wahala by Snowstorm: 12:58pm On Sep 29, 2017 |
Estimated billing na scam get prepaid |
Re: Help With PHCN Wahala by ikdaddy01(m): 12:58pm On Sep 29, 2017 |
Scan the bill and post. I sure guess its unpaid bills carried forward. 1 Like |
Re: Help With PHCN Wahala by ikdaddy01(m): 1:00pm On Sep 29, 2017 |
Scan the bill and post. I sure guess its unpaid bills carried forward. For estimated billing, if u dont pay on time the bill is moved to the next month and will only reflect in the 3rd months bill. I guess that why u get up and down reading. 1 Like |
Re: Help With PHCN Wahala by Nobody: 1:02pm On Sep 29, 2017 |
I asked the phcn guy how feasible it is to get prepaid meter, he said he can't assure me of anything,he said the over billing was because the meter wasnt reading well, OK let them come and service the meter he said even if I write to their headquarters, he is not sure I will be attended to and if they do decide to look into it, I will have to pay for it. Abeg I just wish there was an alternative to phcn,who has time to be attending court sections with phcn? omogidi234: |
Re: Help With PHCN Wahala by golddust6000(m): 1:03pm On Sep 29, 2017 |
Even in europe that has steady power, my bill is not up to 27 eur. |
Re: Help With PHCN Wahala by donbrowser(m): 1:07pm On Sep 29, 2017 |
Ceede:Mad people just full here 1 Like |
Re: Help With PHCN Wahala by LastSurvivor11: 1:07pm On Sep 29, 2017 |
PaperLace: Faints
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Re: Help With PHCN Wahala by Nobody: 1:10pm On Sep 29, 2017 |
I just want prepaid meter, but they are not even ready to give it either hAlexandro: |
Re: Help With PHCN Wahala by OpinionCounts(m): 1:10pm On Sep 29, 2017 |
If only you guys could just write to NERC and submit your queries clearly stating the distribution contractor involved, believe me they will do something to stop all the anormaly. I never believed government institutions worked in this country until 5days ago when I wrote to NERC reporting the DC in my area for over billing me, they immediately wrote a warning reply mail to the DC and gave them 3days to correct it or face sanction, the DC corrected the bill at exactly the 3rd day and apologized to me. 2 Likes |
Re: Help With PHCN Wahala by Jafro(m): 1:11pm On Sep 29, 2017 |
jeeqaa7: |
Re: Help With PHCN Wahala by seunmii(m): 1:14pm On Sep 29, 2017 |
You said four months ago....if na this year u paid and got the meter, kindly let us know how it went so we can get ours [quote author=kevoh post=60931610] Finally prepaid meter that was paid for by my landlord for each flat over four months ago were installed. I barely use up to N2000 in a month sef, I get extra 20 to 30 units as a form of monthly repayment plan. Major consumers: refrigerator, deep freezer, electric cooker and Sumo water pump. /quote] |
Re: Help With PHCN Wahala by Bollaskem(f): 1:24pm On Sep 29, 2017 |
Same happen to me in my area at Oloruntumo Apata lbadan.Due to nature of my work,l will left home 8am and return home 10 pm,can you believe IBDEC gave me bill of 10,453 per month,do not paid it and it amount to 30,453,they disconnect the light right from pole,up to 3 month now that am running my generator,on last month they gave me bill of 6k,a light they have already disconnected,they are thief.l surely know when l move out,landlord will solved the problem not me. |
Re: Help With PHCN Wahala by fergieboy: 1:26pm On Sep 29, 2017 |
Omo we they enjoy be that o.. Chai.. Our whole full street. Not more than 3 houses have NEPA bill So when NEPA come.. We sort them 1500 and the bounce. No bill no payment. Just sorting and we are fine. Cox the moment you apply for meter and bill.. You don enter am |
Re: Help With PHCN Wahala by Realdeals(m): 1:29pm On Sep 29, 2017 |
Just returned from their office (Ikeja Electric) where I went to submit a petition. |
Re: Help With PHCN Wahala by Julivas(m): 1:33pm On Sep 29, 2017 |
Phcn palaver everywhere. Sisisioge, you have said the right thing. Write them to stop billing the apartment, tell them you don't need their light for now. Then, negotiate with caretaker or landlord that you will like to use your rental fee to request for prepaid metre. You can now apply for it. Note, when applying for the prepaid metre, make sure you get to know one of the local electricians in your area, preferably their chairman because these local electricians work together with Phcn Staff . If you can do this , within two months your prepaid metre will be fixed. That's how they use to bring outrageous bill to me untill I get prepaid metre. Now I use #2000 worth of credit units for two months. |
Re: Help With PHCN Wahala by yemshine: 1:35pm On Sep 29, 2017 |
EKEDC enjoys estimated billing I stay in one bedroom apartment and was charged 6k for just TV and frigde. I have called customer care on several occasions but nothing was done. Went to Adekunle-yaba office to complain, the marketer in charge and her boss said the bill is normal. My light was disconnected last week because I paid 5k out of 6k. The marketer said her money is 6k and not 5k. Please how is it her money. I urgently need a prepaid meter, anyhow with info should pm me please. Thanks |
Re: Help With PHCN Wahala by KAYD007(m): 1:35pm On Sep 29, 2017 |
cocoberry: Not funny at all |
Re: Help With PHCN Wahala by GogetterMD(m): 1:40pm On Sep 29, 2017 |
sisisioge:Be taking note of the meter readings yourself, and calculate how much consumption you have each month. Try to get in touch with your marketer, he/she is the dubious one behind your crazy billing. Tell them you won't be paying for any estimated billing EKEDC are the most cruel dubious distribution company. They showed me pepper when I was in Surulere. Even after disconnecting me for four months, they still kept bringing crazy bills, minimum of 14k bill while I was there. Wey I no dey use anything apart from TV, fan, microwave. Dasall. Compared to now that I moved to an Ikeja electric area, even with 3 ACs, 6 fans, countless kitchen appliances, I get a bill of between 2k to 3k monthly 1 Like |
Re: Help With PHCN Wahala by Nobody: 1:42pm On Sep 29, 2017 |
9jatatafo:Can't you open your meter and adjust the settings? Look for a needle and use it to un screw your meter at the two sides. When you open it, you'll see a red knob/screw inside the meter on the left, as you turn the numbers change. Keep turning it to whichever number you want. Minus that number with your previous reading and calculate 21naira times the number. When you're done check if your meter reads fast, if it is adjust it with a screw driver (nothing serious, you just push the lower part of that thing that turns) Lobatan. I discovered this out of boredom when they wanted to kill me with estimated billing. Apparently someone had tampered with it and my meter was always running like Hell. I live alone and the only powerful thing that consumes power is my Pumping machine yet they'll be bringing me 8k. Now I pay 700 or 1k. It is alright to cheat them if you don't get to enjoy power supply and they still bring you extraordinary billing. 9 Likes 2 Shares |
Re: Help With PHCN Wahala by emmanuelpopson(m): 1:46pm On Sep 29, 2017 |
frenzyduchess: I tell you..if we all wail and express our treatment at the hands of this corrupt discos...we gonna reach over 20 pages..but the Op want a solution to the challenges faced.. we all knew all this before now..so way forward please |
Re: Help With PHCN Wahala by 9jatatafo(m): 1:47pm On Sep 29, 2017 |
AryaSand: Correct, I will do it right away. Those NEPA are rogues 1 Like 1 Share |
Re: Help With PHCN Wahala by hAlexandro(m): 1:49pm On Sep 29, 2017 |
frenzyduchess:it doesn't come easy like that unless you can pull some strings better still there are some crooks amongst them that could wipe the bill but you have to pay some money depends on how much is being owed thou |
Re: Help With PHCN Wahala by Nobody: 1:49pm On Sep 29, 2017 |
Homeboiy:As a landlord, I got a prepaid meter for myself and my tenants. To be frank with u, PHCN avoid my compound like snare because I have something that makes them angry. Prepaid meter. Just try and get a prepaid meter and all the bills accumulated will be over. They know with the prepaid meter, they will not be making those corrupt money thats why they refuse to give it out. Just imagine the peace I have enjoyed so far since February till now. Meter is the way to go 3 Likes |
Re: Help With PHCN Wahala by upuphim(m): 1:54pm On Sep 29, 2017 |
@sisisioge: You are not alone. I am also in Shomolu District and I have been battling them for a review over the past four months. Its a pity, things don't just work for good of the masses in Nigeria. Do you know that their customer care defended the crazing bill by saying that we are being billed by amount of energy delivered to our transformer whereas we are not MD customer? This is unfair treatment which means every meter holder pays the same amount with households having up to two airconditioners. Ikeja Disco should remember the natural law that one will always reap whatever he sows. They will never make profit with unjust billing method if they believe it or not. |
Re: Help With PHCN Wahala by mechanics(m): 1:54pm On Sep 29, 2017 |
Sorry o, try and get the analog meter, that's what am using and my bill dropped from N3500 to N600, since you are using estimated billing system, they will still continue billing you more even if you want to leave that area, the meter is yours. |
Re: Help With PHCN Wahala by Nobody: 1:58pm On Sep 29, 2017 |
CosmeticChemist: My people complain about everything |
Re: Help With PHCN Wahala by Nobody: 2:02pm On Sep 29, 2017 |
AryaSand: Fear God na |
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