I am using MTN line and am having issues with browsing from my main account balance.

I have called the customer care line severally and they keep telling me to dail *131*200# Or send RESET as a message to 131. Each time I do, they will reply that "my request to browse at N3/MB was successful" yet I won't be able to browse. They have told me many times over that they will forward the request to their technical department and that it will be resolved within 24 hours yet nothing happens.

I have been using the line for years and never cared about browsing the internet with it because I have other alternative lines that I use for such purposes.

However, I wish to start using it for checking some simple sturfs and wouldn't want to subscribe. I am using the line mainly for calls on my small phone which doesn't consume much data.