writerights:


The forum allowed you the choice to either read or pass. You chose to read and you're venting anger again. Well, some of us find this of great importance and the management should do something to such policy.

stepo707:

I just wonder why gtbank never charges me

magicfingers009:
Same way like the forum allowed you to ignore or quote me. You chose the latter.
I still do not see the importance of your comment. If you had taken your time to read my comment, you probably would have seen that my anger was directed to the OP who did not explore all her options to resolve her issue but rather ran here to get solution.

Is Nairaland a sister company to GTBank? Has any of the previous comments aided her in resolving her issue? The issue still persists. Hence she did not come here for solution rather to have her pound of flesh. Her post looks like its sponsored.

Second base please

NuclearWeapon:
Got my GTB and Access ATM cards transferred from Akure to Lagos couple of weeks ago. Op should calm down and explore other compliant channels before coming online. The way we Nigerians reason sometimes sef, that doesn't mean the banks are not guilty in other areas o.

writerights:


I'm surprised you're still on this thread. You were the one who concluded her issue was trivial and she should have saved us her drama, I wasn't. It's hypocritical to then remain in the thread constituting nuisance. Simply because I love her drama and her thread, it's just fine if I quote any comment on it.

Nairaland isn't affiliated to GTB but it hosts millions of people who can pressure any institution to amend its wonky policies. It have done it many times, it could once again.

Bye.

Harbioye:
I was charged ₦0.00 for the last ATM Card I collected last month.

vizkiz:
Lol...You are even lucky.

GTB will charge you for almost anything. Just last week, 200 naira was deducted from my account without any alert charges them still come charge me again for card maintenance and SMS.

Those guys are Modern day criminals.

Babygiwa:
So last week, I noticed that the expiry date of my Guaranty Trust Bank (GTB) ATM Card is 09/18 meaning it will expire September (this month) so I went over to their branch at Oke-Ileowo/Kuto in Abeokuta hoping to get a new one or place an order for a new one so as not to be blind-sighted.

I was on the queue when one of their staff asked me what I needed, I explained to her and she told me that I can’t place an order for a new one until the old one expired or at least until the middle of September and in any case, I will receive an alert from the bank telling me it has been renewed and then I can order for it so I left thinking it was all good.

Fast forward to earlier this week, I got an alert from GTBank telling me that my ATM has been automatically renewed and I should come over to their Oregun branch to pick it up. Note that I have never been to that branch as I opened the account on the road via a marketer and later took my personal documents to another branch to regularize my documentation for the account.

So I went there this morning to get the shock of my life. I was on the queue once again waiting for my turn when a young man apparently a staff since he was wearing a GTBank shirt and had an ID card with the name OLALEKAN. He asked what I wanted and I told him and he said, they have stopped transfer of ATM cards and I will have to cancel the one that was renewed and order for a new one there which will mean I will have to be charged twice.

I stayed on the queue hoping the lady in charge will have better news. It got to my turn only for her (TITILOPE) to tell me the same thing that it is not the bank’s fault but I will have to pay for a new one and then she flippantly added that “Or you can pick up the other one when next you go to Lagos”

Now people, help me out here oo why should I have to pay for an ATM card twice or why can’t I request that my new ATM card be delivered to the branch close to me like sane banks like First, Zenith, Diamond etc? Hmmmm. Maybe this is why some people call them GBT Bank saying this is why they are declaring profits upandan

NuclearWeapon:
Got my GTB and Access ATM cards transferred from Akure to Lagos couple of weeks ago. Op should calm down and explore other compliant channels before coming online. The way we Nigerians reason sometimes sef, that doesn't mean the banks are not guilty in other areas o.

QuitNotice:
Op you got too jittery at the expiration of your ATM card, and hence, complicated things for yourself. The bank already know they can't afford to keep you waiting, and proactive measures are being arranged for your pleasure.
Don't be old-fashioned; when you bank with gtb, you have to relax and see things work out for you. Here, you only move a muscle when you have to.

GTB is the best bank in the world; technology de rush dem

asksteve:


Why are people making it look like the OP does not know what she is saying.
I also received an email saying transfer of ATM card within branches will be discontinued from September 1st on the 28th august and ATM ready for collection message on 31st of august, hence there was no window opportunity to key into it.
And they expect me to apply for a new card, they are joking.

pedologist:

No, this is for real, it happened to me today, and honestly this is bad policy, or should i say stealing people's money legally

Babygiwa:
So last week, I noticed that the expiry date of my Guaranty Trust Bank (GTB) ATM Card is 09/18 meaning it will expire September (this month) so I went over to their branch at Oke-Ileowo/Kuto in Abeokuta hoping to get a new one or place an order for a new one so as not to be blind-sighted.

I was on the queue when one of their staff asked me what I needed, I explained to her and she told me that I can’t place an order for a new one until the old one expired or at least until the middle of September and in any case, I will receive an alert from the bank telling me it has been renewed and then I can order for it so I left thinking it was all good.

Fast forward to earlier this week, I got an alert from GTBank telling me that my ATM has been automatically renewed and I should come over to their Oregun branch to pick it up. Note that I have never been to that branch as I opened the account on the road via a marketer and later took my personal documents to another branch to regularize my documentation for the account.

So I went there this morning to get the shock of my life. I was on the queue once again waiting for my turn when a young man apparently a staff since he was wearing a GTBank shirt and had an ID card with the name OLALEKAN. He asked what I wanted and I told him and he said, they have stopped transfer of ATM cards and I will have to cancel the one that was renewed and order for a new one there which will mean I will have to be charged twice.

I stayed on the queue hoping the lady in charge will have better news. It got to my turn only for her (TITILOPE) to tell me the same thing that it is not the bank’s fault but I will have to pay for a new one and then she flippantly added that “Or you can pick up the other one when next you go to Lagos”

Now people, help me out here oo why should I have to pay for an ATM card twice or why can’t I request that my new ATM card be delivered to the branch close to me like sane banks like First, Zenith, Diamond etc? Hmmmm. Maybe this is why some people call them GBT Bank saying this is why they are declaring profits upandan

Babygiwa:
So last week, I noticed that the expiry date of my Guaranty Trust Bank (GTB) ATM Card is 09/18 meaning it will expire September (this month) so I went over to their branch at Oke-Ileowo/Kuto in Abeokuta hoping to get a new one or place an order for a new one so as not to be blind-sighted.

I was on the queue when one of their staff asked me what I needed, I explained to her and she told me that I can’t place an order for a new one until the old one expired or at least until the middle of September and in any case, I will receive an alert from the bank telling me it has been renewed and then I can order for it so I left thinking it was all good.

Fast forward to earlier this week, I got an alert from GTBank telling me that my ATM has been automatically renewed and I should come over to their Oregun branch to pick it up. Note that I have never been to that branch as I opened the account on the road via a marketer and later took my personal documents to another branch to regularize my documentation for the account.

So I went there this morning to get the shock of my life. I was on the queue once again waiting for my turn when a young man apparently a staff since he was wearing a GTBank shirt and had an ID card with the name OLALEKAN. He asked what I wanted and I told him and he said, they have stopped transfer of ATM cards and I will have to cancel the one that was renewed and order for a new one there which will mean I will have to be charged twice.

I stayed on the queue hoping the lady in charge will have better news. It got to my turn only for her (TITILOPE) to tell me the same thing that it is not the bank’s fault but I will have to pay for a new one and then she flippantly added that “Or you can pick up the other one when next you go to Lagos”

Now people, help me out here oo why should I have to pay for an ATM card twice or why can’t I request that my new ATM card be delivered to the branch close to me like sane banks like First, Zenith, Diamond etc? Hmmmm. Maybe this is why some people call them GBT Bank saying this is why they are declaring profits upandan