OILOFGLADNESS:


PLEASE HELP ME ON HOW TO RESCUE MYSELF

MINE IS WORST!

I rented a new house, 3 months no light was connected to the apartment, later the Landlord said the former occupant in the house was owning almost 180k and that NEPA wont connect light until this is paid. HE PAID 100k and ASKED us to pay 80k , if not we wont have light, i restricted, but other tenants had to pay and connected the light and finally termed me a debtor because i refuse to pay. Then My greatest surprise was that there was no meter both analog and digital, NO meter at all. I went to the district my self and inquired, they said that is what was approved, i requested for a prepaid meter for myself, He said that i should pay 70k. i left with all disappointment.

MY Greatest surprise was that the first bill was above 30k , i wondered why and how they read the bill, and there wasnt anyone that came in to shake the units .

Uptill now we pay nepa bill of what we did not consume, no meter, plus almost 10k each flat paid on the alleged claimed debt by the former occupant of the demolished house.

Please help me

I WILL FOLLOW UP, UNTILL I SEE A GUIDANCE TO OPEN A CASE.

THANKS

I NEED EMAIL ADDRESSES, PHONE NUMBERS ETC. THE AREA IS EKEDP( EKO ELECTRICITY DISTRIBUTION )

BabaO2:

Share the Abuja email

okomogo:
About a year ago I read a post about a guy that complained to NERC about his outrageous bill and after consistent follow up he was even given a Prepaid meter and his bills wiped out completely.

Few days later I scanned all my estimated bills and forwarded it to the NERC but copied BEDC.

In two days I got a message to fromto contact the Asaba unit of the NERC, when I did , a young man called me and was asking for a proof that I have complained to BEDC before contacting them. I told him most of my complaints were verbal and I don't have any written proof. He rubbished me and told me to go get my facts right.

I didn't give up, I contacted Benin again, this time I got a better response. NERC gave BEDC a ten days ultimatum to resolve my issue. Two days later I got a call that someone from BEDC is coming to my apparent to do a load check. I agreed and in three days the man arrived and did his check. My load calculation were not done right there but I was just made to sign the no of electric consuming properties found in my house.

Weeks passed, months and I didn't hear anything from BEDC. I resumed my email service, this time straight to Abuja and I didn't even get a response. I was patient and I continued sending Mail as reminder.

After almost one year I just got my bill wiped off. Bill arrears of over 98k wiped off, infact we have a negative bill as I'm talking to you.

Thank you nairaland for the information.

okomogo:


NERC Head Office
Plot 1387,
Cadastral Zone A00,
Central Business District,
Abuja, F.C.T, Nigeria

Tel: +234-09-462-1400, 09-462-1410.

info@nerc.gov.ng

okomogo:

Nigerian Electricity Regulatory Commission (NERC) is an independent regulatory body with authority for the regulation of the electric power industry in Nigeria. NERC was formed in 2005 under the Obasanjo administration’s economic reform agenda through the Electric Power Sector Reform Act, 2005 for formation and review of electricity tariffs, transparent policies regarding subsidies, promotion of policies that are efficient and environmentally friendly, and also including forming and enforcing of standards in the creation and use of electricity in Nigeria. NERC was instituted primarily to regulate the tariff of Power Generating companies owned or controlled by the government, and any other generating company which has a license for power generation and transmission of energy, and distribution of electricity. THEY HAVE BEEN WORKING INDEPENDENTLY EVEN UNDER GEJ.

GetMeRight:


customercare@ibedc.com

Tell them your name, location, phone number, meter/account number, scanned documents if available, then your complaint. And frequent reminders.

gidzbobby:


Op, ur own is good na. we have been sending mails and copying Nerc... Eko Electricity Distribution is just worst. Those using Ikeja Electricity Distribution are the ones enjoying. Cus weda u send mail or not, they will gv u prepaid metres. We even went as far as goin to Marina to make complaints, nothing come out. If there's a special way you did yours, pls kindly tell me. I beg you, cause d level wey I dey now, I don't think patience will sign another contract with me.

NORSIYK:
98k for light alone? How many decades did you use the light without paying?

Babaj02:
Good one, thanks my broda for this info, I am currently face a similar situation in Asaba, my current bill is #23,632 and the arrears is #591,088. In my 2years of stay the compound, I have being making payment of #5,000 to #3,000 monthly, I am still being billed 23k to 25k monthly. How do I go about this complain to NERC?

ikakahu:

My brother,ikeja electric is not better.I ve been on estimated bill for yrs now.First they tricked me into paying inherited bill in d name that they ll install prepaid meter as soon as I pay. about 140k was paid.wey d meter naa,d story has been no meter for 2yrs plus.What baffles me is that they put d volume of energy I consumed in a month in d bills when I dont ve a meter.After much complaint and letters written,they increased my bill from 14k to 20k(dec2018).The marketer doesnt even care as d only solution he presented to me was to wait till forever for the supply of meter.how much is minimum wage that i ll b paying 20k for just energy bills a month?

okomogo:
About a year ago I read a post about a guy that complained to NERC about his outrageous bill and after consistent follow up he was even given a Prepaid meter and his bills wiped out completely.

Few days later I scanned all my estimated bills and forwarded it to the NERC but copied BEDC.

In two days I got a message to fromto contact the Asaba unit of the NERC, when I did , a young man called me and was asking for a proof that I have complained to BEDC before contacting them. I told him most of my complaints were verbal and I don't have any written proof. He rubbished me and told me to go get my facts right.

I didn't give up, I contacted Benin again, this time I got a better response. NERC gave BEDC a ten days ultimatum to resolve my issue. Two days later I got a call that someone from BEDC is coming to my apparent to do a load check. I agreed and in three days the man arrived and did his check. My load calculation were not done right there but I was just made to sign the no of electric consuming properties found in my house.

Weeks passed, months and I didn't hear anything from BEDC. I resumed my email service, this time straight to Abuja and I didn't even get a response. I was patient and I continued sending Mail as reminder.

After almost one year I just got my bill wiped off. Bill arrears of over 98k wiped off, infact we have a negative bill as I'm talking to you.

Thank you nairaland for the information.

Babaj02:
Good one, thanks my broda for this info, I am currently face a similar situation in Asaba, my current bill is #23,632 and the arrears is #591,088. In my 2years of stay the compound, I have being making payment of #5,000 to #3,000 monthly, I am still being billed 23k to 25k monthly. How do I go about this complain to NERC?

Babaj02:
Good one, thanks my broda for this info, I am currently face a similar situation in Asaba, my current bill is #23,632 and the arrears is #591,088. In my 2years of stay the compound, I have being making payment of #5,000 to #3,000 monthly, I am still being billed 23k to 25k monthly. How do I go about this complain to NERC?

okomogo:
About a year ago I read a post about a guy that complained to NERC about his outrageous bill and after consistent follow up he was even given a Prepaid meter and his bills wiped out completely.

Few days later I scanned all my estimated bills and forwarded it to the NERC but copied BEDC.

In two days I got a message to fromto contact the Asaba unit of the NERC, when I did , a young man called me and was asking for a proof that I have complained to BEDC before contacting them. I told him most of my complaints were verbal and I don't have any written proof. He rubbished me and told me to go get my facts right.

I didn't give up, I contacted Benin again, this time I got a better response. NERC gave BEDC a ten days ultimatum to resolve my issue. Two days later I got a call that someone from BEDC is coming to my apparent to do a load check. I agreed and in three days the man arrived and did his check. My load calculation were not done right there but I was just made to sign the no of electric consuming properties found in my house.

Weeks passed, months and I didn't hear anything from BEDC. I resumed my email service, this time straight to Abuja and I didn't even get a response. I was patient and I continued sending Mail as reminder.

After almost one year I just got my bill wiped off. Bill arrears of over 98k wiped off, infact we have a negative bill as I'm talking to you.

Thank you nairaland for the information.