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Nairaland Forum / Nairaland / General / Car Talk / What Is a "scam" in auto repair? (8168 Views)
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Re: What Is a "scam" in auto repair? by HeavenlyBang(m): 8:11am On Jan 17, 2019 |
radautoworks: I see. |
Re: What Is a "scam" in auto repair? by weyreypey: 10:05am On Jan 17, 2019 |
valarinz:I agree. It takes a superhuman effort to surmount those geely I mean Volvo challenges 1 Like |
Re: What Is a "scam" in auto repair? by valarinz: 11:11am On Jan 17, 2019 |
weyreypey: Those cars are electric bro, little or no challenges, except of course phcn |
Re: What Is a "scam" in auto repair? by erico2k2(m): 6:22pm On Jan 18, 2019 |
radautoworks:quick one for you please, do you have alternator for a Jeep Liberty 2003 and if yes cost? |
Re: What Is a "scam" in auto repair? by radautoworks: 7:43pm On Jan 18, 2019 |
erico2k2: 4 or 6 cylinder? 4cyl http://weblink.carquest.com/acl/?mfgName=ERE&partNumber=13960A 1 year warranty N78,840 6-10 day delivery |
Re: What Is a "scam" in auto repair? by erico2k2(m): 9:55pm On Jan 18, 2019 |
radautoworks:My bad 6 cylinder |
Re: What Is a "scam" in auto repair? by radautoworks: 11:01am On Jan 19, 2019 |
erico2k2: http://weblink.carquest.com/acl/?mfgName=ERE&partNumber=13913A N71,540 1 year, 6-10 day |
Re: What Is a "scam" in auto repair? by Makawhizzy: 1:14am On Feb 18, 2019 |
HOw much does catalytic converter for a liberty Jeep 2008 cost? |
Re: What Is a "scam" in auto repair? by erico2k2(m): 12:03pm On Feb 23, 2019 |
radautoworks:My recent Encounter to what I call a SCAM My Mrs called me and here is the convo Mrs, Honi, I'm fed up with this car, when I brake I pull to one side and I can hear some grinding noise like kraaa kraaaa Me: That would be the Bushing cos when we replaced the rear axle it came complete I should have gotten suspension arms with new bushing Mrs.: Honi all this car part you are talking about I have no clue if we were talking bout punny braids now yes smiles Me; Ok whats the way 4ward, take it to a mechanic since I'm not there and Ike our mechanic has gone to the village Mrs OK honi I will give you feedback Note car is jeep Liberty 2003. Complete rear axle bought from the US and changed in PHC. Next Day Mrs:Honi the mechanic has fixed the car all working fine, he said he bought two Hubs for N40k and labour N5k, I'm happy, abeg update my account (Women)arghhhh Me: Honi do you have the parts he claimed he replaced Mrs: Yes nah, you know you have warned me to always keep replaced parts at the storage so I did Me: Please snap and send me a photo of it, I'm a bit confused about the part. Mrs here it is, two things he said Hub. Me;Honi that hub is not from the jeep, in fact, the only hub the car has is in the front and it has no ABS, the rear axle has no hub its one unit with spyder bearing this was the reasons I bought a complete axle from the USA to replace it. Mrs:Wow honi so you mean the mechanic scammed me Me: yes I am afraid love , what is going to happen now is go to Uniport,Dept Engineering, Proff is there today I spoke to him already ask him to accompany you to that mechanic, ask him to loosen the part he changed then we will get to the bottom of this Mrs; oright honi, I'm going now. Prff: Oga Malic, U say U change this hub from back tyre abi Mechanic: yes sir, E hard nor be small Prof: Oyah losen tyre show me the hub, I go pay you labour money N5k nothing do me Mechanic: Oga Inor get tools oh,my boy go outside work, Prof;The owner of this car nah my friend E get full tools in the boot to loosen the car even Hydraulic jack so no shaking, start work Mechanic: Started crying,Oga nah devil work, I nor know wetin enter my head, true I nor change hub nah bushing we change,I carry am go waterlines go press proff: Howmuch to do am mechanic:nah N5k for both Mrs:Oyah as I dey see you so return my N40k if not nah SARS straight Mechanic:Ahh Madam abeg i get N30k, I go bring the balance come shop 4 evening Mrs: takes the money and slammed it into her bag, was very angry Both Proff and Mrs left and prof called me, I spoke to both and was laughing. I was talking about the whole drama with the Mrs for up to 30 mins on phone, when she said Please honi got to go, I got customers, I now said Ok but do not forget to return the retrieved money, Mrs says I hear Up till now, no Alert from Mrs (WOmen) So you see the scam there,I dont mind being billed cos that's your labour but the real cost for parts should be billed to the cliant. 3 Likes |
Re: What Is a "scam" in auto repair? by radautoworks: 4:18am On Feb 27, 2019 |
HeavenlyBang: Yet another legitimate argument. |
Re: What Is a "scam" in auto repair? by radautoworks: 4:21am On Feb 27, 2019 |
erico2k2: So you don't know what's yours is hers and what's hers is hers? 1 Like |
Re: What Is a "scam" in auto repair? by erico2k2(m): 8:02pm On Feb 27, 2019 |
radautoworks:I have been waiting, I know you will support madam ahahah , hows is the bobino? |
Re: What Is a "scam" in auto repair? by radautoworks: 9:32pm On Feb 27, 2019 |
erico2k2: I must o! She's a big girl now 1 Like |
Re: What Is a "scam" in auto repair? by radautoworks: 1:08pm On Aug 29, 2019 |
FREE BRAKE INSPECTIONS AND TROUBLE CODE READS IN SEPTEMBER (just mention Nairaland) |
Re: What Is a "scam" in auto repair? by Xneg: 5:09am On Sep 06, 2019 |
Interesting thread, just stumbled on this. |
Re: What Is a "scam" in auto repair? by Xneg: 5:10am On Sep 06, 2019 |
dapotemi: COMPLETE SCAM 2 Likes |
Re: What Is a "scam" in auto repair? by radautoworks: 6:46pm On Sep 17, 2019 |
Xneg: Agreed |
Re: What Is a "scam" in auto repair? by EgunMogaji2: 8:10pm On Sep 17, 2019 |
I spend quite some time at a local shade tree shop where I have taken an unofficial internship All sorts of cars comes in. 1 minute it's a Micra, the next it's a Lexus or Honda. It gives me a great insight into Nigerian vehicle owners mind. A Mazda something (one of those from Europe) came in. Immediately it was suspected to have a bad clutch. Owner was adamant that he just had it changed. We looked at the bell housing bolts and there was no inkling that it has been touched in years. I personally called the other mechanic and he still said that they changed the clutch. That is a scam any where in the world. And this is common in Nigeria I've learnt. |
Re: What Is a "scam" in auto repair? by radautoworks: 4:58pm On Oct 03, 2019 |
To better understand Rad Auto Works and I, I'm posting this article that was written some time ago. Happy reading! https://www.franchisetimes.com/June-July-2019/Mr-Transmission-zee-aims-to-change-Africas-auto-aftermarket/ “This is going to sound corny,” warns Temi Adelu-Davis as she explains the impetus behind searching for an auto-related franchise to bring to Nigeria, “but what really tipped it over is love.” What started with a marriage proposal from then-boyfriend Glen Davis before Adelu-Davis moved home to her native Nigeria began a nearly five-year saga filled with delays, logistics challenges, bribery—or rather lack thereof—and ultimately perseverance to open a Mr. Transmission/Milex co-branded location in Africa’s most populous country. “When I was going to say good-bye he said he was coming along and he proposed,” remembers Adelu-Davis of relocating from Houston, Texas, to Lagos, the largest city in Nigeria. “But what was he going to do in Nigeria?” Her husband, a master technician, owned an auto repair shop in Houston, and after Adelu-Davis took a trip to visit her parents and survey the business landscape in Lagos she immediately saw opportunity in the auto aftermarket. “My mom’s 2012 Murano was just sitting there, she was having trouble getting it fixed,” says Adelu-Davis, noting her mom’s frustration first with an incident of faulty parts and then with a mechanic. “And if a mechanic didn’t do a good job, there’s no recourse. This seemed to be the story for everyone. … Finding genuine parts is a problem and finding a skilled technician was a problem,” she says. The auto aftermarket industry in Nigeria is also highly fragmented, meaning people have to take their vehicles to one shop for an A/C repair, another for the transmission, and yet another for an oil change. “There’s not a place to get everything done at once,” says Adelu-Davis. Temi Adelu-Davis Temi Adelu-Davis, along with husband Glen, opened a Mr. Transmission/Milex repair shop in Lagos, Nigeria (main photo), where she aims to improve the overall quality of the auto aftermarket industry and open nine more shops. ‘Third-world problems’ Adelu-Davis, who has an executive MBA to go along with degrees in math, applied mathematics, quantitative methods and biostatistics—“My family is all engineers, I was the first one who wasn’t but I decided I was going to have more degrees than anyone,” she says—and Davis got to work evaluating franchises before meeting with Pete Baldine, president of Mr. Transmission/Milex franchisor Moran Family of Brands. Moran, Adelu-Davis says, had the right blueprint and “we knew they would give us the support we knew we’d need.” After signing an area development agreement to open 10 locations, the Davises broke ground in March 2016 and earlier this year celebrated the grand opening of their store in the Lekki Peninsula area of Lagos. The time span in between brought what Adelu-Davis calls “third-world problems,” but notes she was prepared for many of the obstacles, such as delays in approval of the site plan. “We did everything by the book so it took longer,” she explains, noting the prevalence of corruption and less-than-transparent government decision-making. “We anticipated them and we prepared for them; we could have done it easier if we bribed everyone, but that’s not what we were going to do.” Recalling another incident, this time with customs, Adelu-Davis says a pre-owned forklift bought for $4,500 was later valued by the government at $26,000, “so they taxed us for that amount. You can’t avoid it,” she says. “We took what the project would have cost and estimated two-and-a-half times that for unforeseen issues.” In its Country Commercial Guide, the U.S. Commercial Service notes, “While Nigeria offers U.S. firms export opportunities in many sectors, it can pose some daunting challenges including the high cost of doing business in Nigeria, the need to duplicate essential infrastructure, the threat of crime and associated need for security countermeasures, corruption,” and also “the lack of effective judicial due process.” Baldine and Midlothian, Illinois-based Moran felt prepared to navigate the regulatory environment in Nigeria, especially after addressing supply chain and intellectual property concerns early on. Picking through “a junkyard—a flea market for parts” is how Adelu-Davis describes the process for procuring auto parts in Lagos and other major Nigerian cities, so Baldine connected with suppliers Advance Auto Parts and Carquest to work through the logistics. “We talked to them before we executed the deal with Temi to figure out how to make that happen,” says Baldine. Carquest undertook much of the legwork to research tax issues, permits and the process for transporting containers, and the Mr. Transmission/Milex store in Lagos doubles as a distribution center that will also supply future shops as the Davises sign sub-franchisees. “We’ve established the parts supply in that market, so we’ll require franchisees to purchase through the master franchisee warehouse,” he says, adding the company will duplicate this framework as it looks to open locations in Liberia, where it has a 10-store agreement, and elsewhere outside the U.S. Moran Family of Brands also secured IP and trademark protections early on, and Baldine says despite the roadblocks his company was “willing to step up to the plate” and is now looking to enter other regions without an established auto aftermarket. Mr. Transmission/Milex shop The Mr. Transmission/Milex shop in Lagos doubles as a distribution center for future locations. The United Arab Emirates, Oman, Bahrain and India are all potential markets where “there are high-end dealerships and backyard mechanics, but really nothing in between,” says Baldine. International development will come through master agreements, and Baldine notes he’ll look for franchisees like Adelu-Davis with local ties and familiarity with the business environment. Richard Adelu, her father, spent decades working in Nigeria’s oil sector and later started an event rental company. Her father’s success is yet another motivating factor for Adelu-Davis. “My father’s name is synonymous with petroleum in my country,” she says. “Everyone in the industry knows him. So I wanted to have my legacy. I’m an only child, so to be an only child and then I’m a girl … I wanted to build my own success.” Fulfilling a need A soft opening in late 2018 proved the demand is there for a Mr. Transmission/Milex shop that guarantees an oil change within 30 minutes and provides a range of services and repairs for everything from transmissions and brakes to air conditioners and radiators. They’re servicing 30 to 40 cars per day, and Adelu-Davis notes she’s done “zero advertising.” “All I’ve done is maintain a social media presence,” she says. “It’s all word of mouth and by trust, that’s primarily how business is done here.” Labor is “still a huge challenge,” and her husband is “overworked,” but they’ve hired five technicians and as a master technician Davis is able to handle much of the training. A second location is set to open in June after they signed a franchisee to convert an existing repair shop in Lagos to Mr. Transmission/Milex and Adelu-Davis expects more to follow soon. Nigeria’s upper middle class is growing, with many people like Adelu-Davis “trying to go back home, but all the amenities they’re used to aren’t there.” “This is the perfect time for any company to come to Nigeria,” she continues. Indeed the country has the highest GDP in Africa, $376.4 billion in 2017, and while still heavily dependent on oil it is in the midst of implementing the government’s Economic Recovery and Growth Plan, which focuses on diversifying the economy. From her vantage point, Adelu-Davis wants the Mr. Transmission/Milex model to also bring transparency to the repair process by educating customers and helping them make smart decisions. “That’s unheard of here,” she says, acknowledging there’s been some pushback to the hourly billing structure instead of flat rates. But customers soon realize this prevents the upcharging practice that Adelu-Davis says is common elsewhere. “I’m trying to change the entire market,” she says. “I’m not trying to just open one shop.” 8 Likes 2 Shares |
Re: What Is a "scam" in auto repair? by radautoworks: 1:48pm On Oct 06, 2019 |
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Re: What Is a "scam" in auto repair? by radautoworks: 1:53pm On Oct 06, 2019 |
THE GOOD/CHEAP/FAST TRIANGLE As I scroll through NL, I see that a lot of issues people have are caused by not understanding the above concept. This concept holds true not just for car repair but pretty much everything. For the cliff notes, look below. For detail, click on the link. https://medium.com/@devsociety_/good-cheap-fast-pick-two-and-how-ngos-can-play-the-triangle-like-a-pro-20d1380884a8
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Re: What Is a "scam" in auto repair? by afoife: 3:46am On Oct 07, 2019 |
radautoworks: I woke up some 45 minutes ago for security reasons, couldn't go back to sleep decided to read this again. Aunty Radu, the bolded makes me tremble as the task you have chosen to undertake is indeed for the strong and brave. I pray God grant you grace. Thank you for bearing the task 1 Like 1 Share |
Re: What Is a "scam" in auto repair? by HeavenlyBang(m): 7:44am On Oct 07, 2019 |
radautoworks: Interesting read. 2 Likes |
Re: What Is a "scam" in auto repair? by radautoworks: 7:54am On Oct 07, 2019 |
HeavenlyBang: In a good or bad way,? |
Re: What Is a "scam" in auto repair? by radautoworks: 7:55am On Oct 07, 2019 |
afoife: Thank you and Amen. |
Re: What Is a "scam" in auto repair? by HeavenlyBang(m): 7:55am On Oct 07, 2019 |
radautoworks: Good, of course. 1 Like |
Re: What Is a "scam" in auto repair? by radautoworks: 8:00am On Oct 07, 2019 |
HeavenlyBang: Just checking 1 Like |
Re: What Is a "scam" in auto repair? by radautoworks: 7:15pm On Nov 14, 2019 |
Some might not but we consider most ac repair here a scam. People have been conditioned to replace AC compressor and condenser. Most of the time that's not the issue! The truth is that the AC system is a vacuum and a lot of cooling issues are a result of LEAKS. Since most techs either cannot or will not locate the leak, they simply recommend replacing the whole system because that will eliminate the leak right? Stop using lazy ac repair shops https://www.youtube.com/watch?v=uNOl2qkQ7gg https://www.youtube.com/watch?v=ionDor_iEM8 And how much was it to find the problem? N17k for the freon with UV dye and labor. The evaporator core labor is only two hours (N10k) once he can get the part. Prado isn't made in US so we don't carry the parts unless they match another model. |
Re: What Is a "scam" in auto repair? by Eddee(m): 9:46pm On Nov 14, 2019 |
radautoworks: Nice, great to see you are a prequalified vendor, (which means if you were in Calabar, Uyo or even Makurdi the likes of UNHCR and UNFPA will likely piggyback on your Framework Agreement to repair this Diesel bad boys 1 Like
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Re: What Is a "scam" in auto repair? by radautoworks: 10:08pm On Nov 14, 2019 |
Eddee: |
Re: What Is a "scam" in auto repair? by Sualcatnas(m): 12:09pm On Jun 08, 2020 |
Great story, technicians need to be upfront and open on the cost of Labour, let your cost be known and don’t try to undercut yourself to appear the service is cheap and then try to cheat the customer on cost of part. Customers should always be encourage to negotiate on cost of parts with suppliers. Usually I let customers talk directly to the part sellers, also my customers are given a fairly accurate pricing on the cost of the part needed, this helps them have better leverage to bargain for good prices with the part suppliers. Above all Customer’s satisfaction comes first, let your Labour cost reflect the quality of service. erico2k2: 1 Like |
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