Guys, so after days of reading all the comments on this thread and FAQ, I made my first attempt today. It wasn't easy because I used a phone, and I was nervous. But guess what?

I got a Five. I'm good to go

Hi guys. So I'm working on a call right now and the Rep's name is Chinenye. Anglo-Nigerian. but her name was written as Chenene. Do I transcribe it like that?

chibuzor05:


I transcribed a FC call yesterday afternoon where the customer na grade one stammerer. And the worst part is that he won't even allow the rep to and his talk he will jump in with his stuttering and fast British accent. I will just cool down listen to all his stammering and rephrase in my own way. 10 mins call and I still get my 5 rating.

I love FC UK calls baje. Please you people should leave them for me.

Lol... I think they accept some rephrasing on FC calls or them sef no dey hear well. Those guys just speak more words per second than Americans so it's double the work

ericbertrand:
Hi guys. So I'm working on a call right now and the Rep's name is Chinenye. Anglo-Nigerian chick. but her name was written as Chenene. Do I transcribe it like that?

Transcribe wot u hear.

drawnobet:


Lol... I think they accept some rephrasing on FC calls or them sef no dey hear well. Those guys just speak more words per second than Americans so it's double the work

From my research, I doubt if they can decipher British accent too. The more reason they want people to transcribe those calls.

chibuzor05:


From my research, I doubt if they can decipher British accent too. The more reason they want people to transcribe those calls.

Are you saying you transcribed gibberish and got rated 5 on submission?

Is payment done automatically or there is a way I have to initiate it? and also do I assign a currency sign when the speakers did not say it? e.g Rep: you paid a 70 last month? should I add any currency sign or just transcribe as I hear

I mistakenly submitted a voice note (IVR), will I be rated? Jus voicenotes from rep.

Abeg how do I download audio before transcribing? I have searched every page I no see answer

Ogaemmy:
I mistakenly submitted a voice note (IVR), will I be rated? Jus voicenotes from rep.

Automatic one

i've noticed something interesting about the dreaded FC UK calls. its transcript is treated with more leniency than most calls, i got my first breakthrough from a FC UK(though went in half-heartedly) and someone up there as well gave a testimony. i guess its a boogey man thing; face the monster and he'll stop scaring you

Good evening everyone, I really appreciate everyone's contribution and Op for creating this thread. God bless you. I never thought I could get something worthwhile from nairaland asides bashing and insults. You all are really commendable.
Please, I just started and I was trying to open a paypal account but from the pdf doc on the process it said we use the address from the bank statement to be used as business line.
Please, can I use any address because I can't remember the one I used to open my UBA account.
P. S: can a whatspp forum be created too? Thanks.

Prinss:
i've noticed something interesting about the dreaded FC UK calls. its transcript is treated with more leniency than most calls, i got my first breakthrough from a FC UK(though went in half-heartedly) and someone up there as well gave a testimony. i guess its a boogey man thing; face the monster and he'll stop scaring you

They're lenient on Funding calls
Try a 3 minute HomeLight and see how they'll pick your sins

Lol. Its good to see people doing FC.UK calls but don't get too excited. They can be harsh sometimes o. It just depends on the person handling ur transcript.

Hello, I'm working on a call between two persons. But all the automatically generated time stamp is showing "rep". Could this be a rep to rep call?

Ogaemmy:
Hello, I'm working on a call between two persons. But all the automatically generated time stamp is showing "rep". Could this be a rep to rep call?

Have u gone through the FAQ thoroughly?

From the conversation u should know if it's rep to rep.
The label that was generated automatically does not matter.

AirstarKane:
Good evening everyone, I really appreciate everyone's contribution and Op for creating this thread. God bless you. I never thought I could get something worthwhile from nairaland asides bashing and insults. You all are really commendable.
Please, I just started and I was trying to open a paypal account but from the pdf doc on the process it said we use the address from the bank statement to be used as business line.
Please, can I use any address because I can't remember the one I used to open my UBA account.
P. S: can a whatspp forum be created too? Thanks.

Put ur normal address.

Hope it's not a Nigerian one u are creating

Ogaemmy:
I mistakenly submitted a voice note (IVR), will I be rated? Jus voicenotes from rep.

Go through FAQ well to avoid heart breaks.

If it's an Automatic voice recording I'll get an automatic rating of 1. U are not supposed to transcribe such calls.

thorrvik55:


Have u gone through the FAQ thoroughly?

From the conversation u should know if it's rep to rep.
The label that was generated automatically does not matter.

I have. The name at the top says- Hadley from Square.

Ogaemmy:


I have. The name at the top says- Hadley from Square.

From the conversation, who was Hadley talking to?

Was he talking to a fellow square employee?

brijibs:


Are you saying you transcribed gibberish and got rated 5 on submission?

I never said that in my statements. Besides I prefer their calls more than others

Started on the 22nd of last month. Look at how far I've gone. To all the newbies, don't be discouraged guys. Maximum respect to thorrvik55 and Obinna..

nwafresh:
Started on the 16th of last month. Look at how far I've gone. To all the newbies, don't be discouraged guys. Maximum respect to thorrvik55 and Obinna..

Approximately how much payment have you received?

psyqs:
Lol. Its good to see people doing FC.UK calls but don't get too excited. They can be harsh sometimes o. It just depends on the person handling ur transcript.

I noticed that thing too.

Sometimes I will submit a call and I'll be like when I receive result automatic 5

Other time you will be so sure of yourself you will just see 3 or 2

thorrvik55:


Put ur normal address.

Hope it's not a Nigerian one u are creating

I am following the procedure for South Africa as witten on the thread. Thanks.

thorrvik55:

From the conversation, who was Hadley talking to?

Was he talking to a fellow square employee?

Doesn't seem like. Was talking to some guy, but I couldn't really phantom out. Like, there were trying to fix a call-time appointment.

thorrvik55:


Go through FAQ well to avoid heart breaks.

If it's an Automatic voice recording I'll get an automatic rating of 1. U are not supposed to transcribe such calls.

.

Yes.. I was given an automatic 1. Too bad. It dropped my Avg rating.

I passed the test and got accepted few hours ago but i don't have a PayPal account yet.
Can i add the payment option later?

i have created a paypal account but i dont know how to input the paypal account information on the website. Please i need help.

LordShiva97:
I passed the test and got accepted few hours ago but i don't have a PayPal account yet.
Can i add the payment option later?

No. U must enter ur PayPal email before u can start transcribing.

Wait, have that become lenient on the test too
It looks like no one fails it these days

generationz:


I noticed that thing too.

Sometimes I will submit a call and I'll be like when I receive result automatic 5

Other time you will be so sure of yourself you will just see 3 or 2

Lol, yeah.