45% of Nigerian Customers are mentally unstable and they will always want to drag you to their insanity at any slightest opportunity.
Very stupid set of human beings.
Mtchwwww
Tell her to get the fu....ck out of your office like right now.Rubbish.

"Customer is always right" the biggest scam of the century

Tembebe:
Thanks for at least shedding a bit of light on the issue.
I hadn't even read this o before commenting up there.
I 'm a lady,but you see,if you hear some women talk,you would feel like throttling them,I swear.
The customer must have had an agenda.
Did you see she was speaking calmly while recording.
Well,let's keep watching.

And saying "this is gold"
Fvcking snake

EgunMogaji2:
1) I don’t need the full gist

2) Any staff of mine that talks to a customer like this will be summarily terminated.

This CEO needs to go to:

1) Anger management classes and

2) Customer service boot camp.

If you have an irate customer, you don’t blow like an untrained chimpanzee, you treat it as per modern customer service protocol and then you terminate the relationship.

I’ve seen full fledged agberos with better control and disposition.

My opinion.

You have such poor skill in anger management.

I do not appreciate people who go all out to provoke people and pretend to be saints at the end. This recording to me is rubbish.

Angelfrost:


You know nothing oga...

Be there theorizing... You have seen nothing!!!..

Thank you, have a nice day.

PS: to those that may care, I have years of training in customer resolution from fortune 100 companies in North America.

This is why countries like India, Sri Lanka and Philippine are leading in USA customer service offshore companies.

delishpot:
This his vex ehn, na only him dey shout, na only him dey complain of bullying. Asking for a refund = bullying. Odiegwu o.

NEVER judge a one sided story..

Lucaskid:
This man can't control his anger,he is too aggressive,but some people can be annoying though.

You only saw one side of the story, Pope Francis.

Angelfrost:


You know nothing oga...

Be there theorizing... You have seen nothing!!!..

You dey mind that one?

EgunMogaji2:


Thank you, have a nice day.

PS: to those that may care, I have years of training in customer resolution from fortune 100 companies in North America.

This is why countries like India, Sri Lanka and Philippine are leading in USA customer service offshore companies.

You still know nothing...

NEXT!!!

luminouz:


You have such poor skill in anger management.

Thank you. I’m sure that my fortune 100 employers like Paramount Pictures Hollywood and Bank of America would disagree.

EgunMogaji2:


Thank you. I’m sure that my fortune 100 employers like Paramount Pictures Hollywood and Bank of America would disagree.

K

tomju:
Get out of my store!!! Sorry office. That your office looks like a store in Alaba market. All these Marlians sef na their way. "Igbo" ani na "Loud" can cause trouble sha.

Typical

luminouz:


You still know nothing...

NEXT!!!

Thank you, have a nice day.

EgunMogaji2:


Thank you, have a nice day.

K

Bless that man for not laying a finger on her
I'm a woman o,but I will be a fool to rain abuses on the man just because she's a woman like me.
Moreso,it is an edited video,so we will do well to wait until the whole story is revealed like Tembebe and others said

the olosho want her hips to come out in 2 weeks without following routine , she still have the mind to put camera in the man face in his office , after provoking him , brat of a customer , they feel over entitle , they will go to the bank and be screaming " I want to close my account!!! " and their balance na 5000 oo where is the part where she insulted the man? why posting edited video

The man should have controlled his temper.

EgunMogaji2:


Thank you, have a nice day.

PS: to those that may care, I have years of training in customer resolution from fortune 100 companies in North America.

This is why countries like India, Sri Lanka and Philippine are leading in USA customer service offshore companies.

FU...CK YOU AND YOUR CUSTOMER SERVICE SKILL
PEOPLE LIKE YOU SEES ANOTHER PERSON DEHUMANIZING ANOTHER AND CALL IT STAYING PROFESSIONAL.
JUST FU...CK YOU.
RESPECT IS RECIPROCAL

People do not know that the best treatmemt for irate customers is silence.

If you have to respond, you need to be very calm and witty in your responses.

The minute you show anger, forget it- they have won you. Allow security take care of such nonsense people. Throw them out with their damn phones they use in recording shît.

humblemikel:


FU...CK YOU AND YOUR CUSTOMER SERVICE SKILL
PEOPLE LIKE YOU SEES ANOTHER PERSON DEHUMANIZING ANOTHER AND CALL IT STAYING PROFESSIONAL.
JUST FU...CK YOU.
RESPECT IS RECIPROCAL

Thank you for the offer but I’ll pass. I’m selective in who I f with in Nigeria with the dismal health care.

Have a wonderful evening though

EgunMogaji2:
1) I don’t need the full gist

2) Any staff of mine that talks to a customer like this will be summarily terminated.

This CEO needs to go to:

1) Anger management classes and

2) Customer service boot camp.

If you have an irate customer, you don’t blow like an untrained chimpanzee, you treat it as per modern customer service protocol and then you terminate the relationship.

I’ve seen full fledged agberos with better control and disposition.

My opinion.

You no get talk..

Talk to us when you are a CEO..

Anybody that judges ANY case based on a half baked evidence shouldn't be taken serious anyway..

GamalNasser:
Must be a customer from hell , I know this dude and he is Naturally calm and very well behaved .. definitely this customer must have real issues

. Supporters club! Odiegwu , you know nothing about him my friend , even at that he really doesn't need to show his stupid behavior to the public, he really don't need to show us his side of madness too . We know that the two of them are mad but yet they still don't need to it to the world .

Ekakamba:

---

The lady should sue him, I foresee her winning in lower cuts. However, I see the man winning in a higher cut.

Na wuna no.

---

Uppercuts

DarkJeddi:
You no get talk..

Talk to us when you are a CEO..

Anybody that judges ANY case based on a half baked evidence shouldn't be taken serious anyway. .

I actually don’t need to talk to you. I posted my opinion and you responded.

I’ve been a ceo probably before you were born

EgunMogaji2:


Thank you. I’m sure that my fortune 100 employers like Paramount Pictures Hollywood and Bank of America would disagree.

Story..

This is Nigeria not Paramount Pictures and Bank of America..

hush15:


Be deceiving yourself... People no mind this one o. If you want to see their true disposition, watch them behind wheels for one week in Lagos traffic. To put icing, make danfo come jam this one, all the rubbish typed here will be story of the past

Thank you.

With your skills in deciphering characters you should be a millionaire but here you are

EgunMogaji2:


I actually don’t need to talk to you. I posted my opinion and you responded.

I’ve been a ceo probably before you were born

Story..

And who knows YOU?

Mr CEO..

abbey621:
We don't have the full gist, what transpired before, what was said to aggreviate him like that? Customer is always right but if you called him names, attack his intellect or worse then I think it is justified to fight back. Either way he has lost a customer and will lose many more from this video.

on the contrary, his potential customer base has grown mostly from the sympathy he's getting on twitter, where many share the opinion that the woman is actually on the wrong, and was trying to libel him using her one-sided video claim.

RZArecta:
your campaign of calumny against this gym failed on Twitter yesterday, in fact they even gained more potential customers so you people decided to come to nairaland where people are more “gullible”

They gained 6k in less than 24hrs

abbey621:
We don't have the full gist, what transpired before, what was said to aggreviate him like that? Customer is always right but if you called him names, attack his intellect or worse then I think it is justified to fight back. Either way he has lost a customer and will lose many more from this video.

Not necessarily, he should post a video and explain, he would gain more from this attention

Hotfella:
Anybody wey get dat kind bushy unkempt bia bia, u need to avoid am.

You speak my mind o!

The lady is too careless o, arguing with shekau's brother like that, I fear o!!!