Eziachi: Update: The cleaning company sent us a registered hand delivered mail before the of work this evening to apologise and in their own language, that they perfectly understood our corporate responsibilities to our clients ad hope to do business in the nearest future and we wrote them back and wish them well in the course of their future businesses.

Some one said that I should have sack the cleaner, we can't sack her because she is not our direct employee. That I knew today because, though a senior partner, I don't run the business day to day.
I don't even decide how much I am paid, Most staff, like my PR knew this more than me. Example, like last year I wanted to treat myself with a new car and she laughed at me and told me to forget it as I haven't got the cash unless I will do it through the corporate car lease, which I declined. But I thought I could afford it at the time without checking.
Some of you younger ones may knew your company more than your bosses.

Prof.abc,

There were two students that complained to me regarding abcd and Bayooooooo. They were not in CLC at there scheduled time. They signed in on the check- in sheet but was not in the CLC. It is 2:29 pm now and Bayooooooo should be in the CLC from 1:55-2:45. (He is not there) The student said they were in the CLC over an hour, and neither abcd (12:50-1:40) nor Bayooooooo showed up in that time block. The students needed help with their schemes.

Best,
xyz

Dear xyz,

Top of the day.

Consequent upon your email to Prof. abc, I received an email, an euphemism for a query, from Prof abc yesterday to explain my purported absence from CLC between 1:55pm -2:45pm. That was not a well deserved query as I was there attending to students at the time you wrote your mail.

Besides, you did not make any effort to ascertain whether I was there or not before sending an email with a tone that effectively portrayed me as someone who is dishonest who just showed up to sign on attendance sheet and then disappeared without doing the work.

I write to protest in strongest terms your unfair commentary on my attitude to work which has always been with due diligence. To be sincere, I am not happy about it. Could you please explain why you did not verify before sending such an email?

Regards,
Bayooooooo

bayooooooo: If I go to Walmart, Sweetbay, whatever to buy my usual stuff and a staff attended to me well, I would write a letter, hard copy, to his/her boss expressing appreciation and with a commendatory note to the staff for a job well done.

If the service is poor, I have a template already, all I need do is put his or her name there, quoting the day, date and time and forward same to his or her boss. All you need to get someone sacked is to have three of such convincing mails from different customers.

Sagamite:

I remember a time years ago that I was itching for Naija food and took a British-born Naija girlfriend to Mama Calabar in Hendon to get take away. If you see the way the woman that was serving us was giving her the bad eye when the girlfriend was ordering what she wanted? I could not figure out what the problem was apart from say the babe get British accent, fine pass am by far or because na say she no get man.

I was just shocked but decided to piss her off a big more with her miserable face by constantly kissing the girlfriend and joking how much I fancy her.

I don't know how you would be working for a restaurant and carry a face like if you are at the funeral of your child. Virtually all staff of Nigerian restaurants have this face and the owners tolerate it. Rubbish!

bayooooooo: If I go to Walmart, Sweetbay, whatever to buy my usual stuff and a staff attended to me well, I would write a letter, hard copy, to his/her boss expressing appreciation and with a commendatory note to the staff for a job well done.

If the service is poor, I have a template already, all I need do is put his or her name there, quoting the day, date and time and forward same to his or her boss. All you need to get someone sacked is to have three of such convincing mails from different customers.

sholasys: Na wa ooo!!!, This is unprofessional at all. How did you engaged the business with the cleaner company? Was there any service level agreement (SLA)or contractual documents ? Contracts are usually base on timeline and terminating it abruptly must be stipulated and reason for doing so. Do you run an organised HR ? or One man business-like. How long has the cleaner company be working with you clinic ? do they have any service quality issue before. Will you pay them compensation ?. power tend to corrupt, and Absolute power corrupt absolutely. Madam may God for give you. If i am the MD of the company will institute case against you. HABA!!! How many pple have you render jobless bc of one sily girl. Pls reinstate them back else ........

Beaf:

Else you go do wetin?
The company that hired such a slowpoke (to borrow from Seuns censor ) is 100% responsible for her quality of service. As we have learnt, the person she harrassed was both frail, old and ill. It will be a lesson to them never to send brain-damaged people to tend to the health of the vulnerable.

You never even know if her behaviour could have led to a patients death. What are jobs compared to life? The patients have families and might be bread winners. There is no time for jokes in health environments.

What do you think a death or harrassment suit would have brought the OP, his staff and that of the cleaning company?

MsDarkSkin:
LOL you're too spiteful!!
But serves the lady right tho. smh.

lol@ red...reminds me of that waitress in the Nollywood movie "senseless".

bayooooooo: One lazy secretary wrote this (names redacted):



She did not copy me. The Professor, my research advisor, forwarded same mail to me with additional "why?" on top. I wrote the Boss with copious examples of students that I taught same day and asked some of the students to mail the Prof.

Then, I sent the following to the lady (I copied my advisor):



She did not respond to my mail. First reminder, no response. Second reminder, no response. I picked my golden pen again and wrote a follow up to Human Resources Manager and copied Dean of Arts and Sciences. I wrote another one for the chinese guy, just for him to append his signature.

I organise another petition complaining about her many useless mails with sole aim of tarnishing the image of international students. I collected twenty three (23) signatures and submitted same to Dean's office.

The woman was queried. She wrote more than 50 emails begging me to withdraw my petition, promising heaven and earth. I did not dignify any of her emails with response. Then, she threatened to deal with me. She was stupid enough to send SMS. I forwarded same to the disciplinary committee hearing her case and reported same to the Police.

Bottomline, the lady was fired.

josite: to be candid.you overreacted by sacking the company.all you ought to have done is to report the erring cleaner and demand she be redepolyed away from your clinic permanently and further insist only well trained staff be depolyed to your company.as u said it depends on the terms of the contract,it may be the offence of a staff entitles you to terminate by contract.

Ibime: Eziachi,

First of all, my sincere prayers for your return to full health. You are one of my cherished elders on NL.


Second of all,

It is very necessary to sack underperforming staff. . . however. . .

You shoulda got the cleaning company to redeploy the lady and put them on final warning before withdrawing the contract. The owner of the cleaning company is a business man just like you and the actions of this lady cost the company fixed income even though they had little jurisdiction over the ladies actions. If contracts were torn up everytime an employee misbehaves, nobody would have any contracts in UK. You have to raise complaints with the company and they will deal with the lady themselves. If they continue sending substandard staff, then you hammer them.

bayooooooo: One lazy secretary wrote this (names redacted):



She did not copy me. The Professor, my research advisor, forwarded same mail to me with additional "why?" on top. I wrote the Boss with copious examples of students that I taught same day and asked some of the students to mail the Prof.

Then, I sent the following to the lady (I copied my advisor):



She did not respond to my mail. First reminder, no response. Second reminder, no response. I picked my golden pen again and wrote a follow up to Human Resources Manager and copied Dean of Arts and Sciences. I wrote another one for the chinese guy, just for him to append his signature.

I organise another petition complaining about her many useless mails with sole aim of tarnishing the image of international students. I collected twenty three (23) signatures and submitted same to Dean's office.

The woman was queried. She wrote more than 50 emails begging me to withdraw my petition, promising heaven and earth. I did not dignify any of her emails with response. Then, she threatened to deal with me. She was stupid enough to send SMS. I forwarded same to the disciplinary committee hearing her case and reported same to the Police.

Bottomline, the lady was fired.