Chukstaker:
Nairabet mobile is back and better! #so happy!

It did not go anywhere sir

Emezy:
Good morning Nigerians, let me just go to the point. Nairabet deducted my winnings without any reason. I staked 7 matches in accumulation, 6 out of 7 won and i cashed out before the Last game started which was Spain. I was credited 14,301 and 1000 naira was deducted because i staked with the 1000 naira bonus nairabet gave so i was left with 13,301. I logged in my account on Monday morning to stake a game but lo and behold my winnings have be cleared. I wrote to support and was told it will be forwarded to the unit in charge. I called the cc and was told same thing but this morning i called and the guy that picked was telling me that the games i picked was wrongly uploaded and so my winnings are void. The games i picked were Plymouth to win either half , TNS to win, cork city to win, Nigeria DNB, Egypt WEH, Croatia win and Spain win. But i cashed out before Spain played. Please i want to know if anyone experience this or is nairabet scamming me.

Thank you for taking out time to write this.

It would have been easier to help you sort this out if you had written your user ID in your complaint.

By only mentioning the issue you are experiencing without your username, no one will be able to know what is going on.

Kindly help us by giving us your username.

Cheers.

Pureheart91:
Please who has gota way of acessin nairabet on operamini broswer...ds guys are frustatin one

This is my opera mini sir.

Yes I know it works with only the latest version. We will keep working on it so customers can access it on the old version. But if you can sir, kindly upgrade your browser and you will access it.

NeKlaus:
akinalabi,you just shot yourself in the foot with this upgrade or change(whatever you call it).It was a foolhardy decision to just upgrade without test runnin on both low and high end devices.You will keep on losing punters if you dont do something fast with this data zapping,unaccessible on opera,slow site.Dont forget online punting is the main market,as for me i have PORT to Merrybet.Nairabet is full with a bunch of clowns

I appreciate your kind words.

We will keep working hard to perfect the system.

askakim:
I paid 1200 to my account(akieagle) from a nairabet office on friday 7th october but am seeing 0.00 naira in my acct when i visited old...i am very disappoint with u guys NAIRABET

Please don't look for your balance in the old Nairabet.

Please log into www. and you will see your balance there.

Old Nairabet is to check your bet history and to book a bet for retail

vampire2020:
Please house,since nairabet upgrade,have any one been able to make successful payout and has been credited in his respective account,i won 10k with d independent bonus and made a payout to my access bank account nothing yet since yesterday.

You won 10k with the bonus? Nice one.

Please allow two working days for the payout. It's normally not like that but because of the free bet winnings, there is a queue.

You will get it soon.

sicobamty2:
Nairabet av always regarded u has d best but now av realise wat u are. Which gud betting site can't fix is website for the 3weeks.. Pls, pls allow me to cash out my money so that I can go to any betting site of my choice pls... I think enough is enough with u guys.

3 weeks?

Sir, we migrated to a new software like 5 days ago.

You are allowed to withdraw at anytime sir.

umagba:
Now I was able to access the old site using old.nairabet only to find that my account which has not less than 2k is now zero naira.

What is going on?
Is nairabet under attack?

Making things worse is the silence of Mr Alabi over the new site issues.
Na by force to launch new website? If d thing no work change to the old one na?
Haba!

Abeg my people, I lie?

The old site is just to check your old bet history. Your balance is on the new platform.

soloqy:
cc: akinalabi

I mentioned and quoted you here a number of times but you totally ignored . But of course, you were replying those that were hailing and

Cheers guys.

Who am I to ignore you? I am trying to keep up with the questions at the same time work on the complaints. I'm sorry.

I have been replying everyone. Even those that said I'm stupid, foolish and the one that talked about someone getting a rope to hang himself. I said it categorically that I do not mind the complaints and insults. If I wanted to ignore, I won't be here in the first place.

soloqy:
cc: akinalabi
I finally got through to the customer care line after over a day of trying but to you , that is normal? If you were very interested in knowing what was going on, surely by now, one of your customer care people would have given you this information for you to pass on to the people here without them having to spend man hours trying to get through to your customer care line.

I am VERY VERY sorry you have been put through this. It is not normal to get through ANY customer care line until after 24 hours. From my own end, I get people to call the line randomly and they get through immediately. I go to the department myself and I see all calls being attended to. I am yet to figure out why it took that lone. I am sorry.

soloqy:
cc: akinalabi

1) For those who tried Mr Alabi's reset and got the message that you have been blocked, use your Google Chrome on Desktop or Laptop open the browser and clear the browser history.

2) Login to your account with the password that was sent to you by the system via reset.

3) When you click login, the page will load(as in my case) but you may not still see your account as logged in. Just refresh the browser again and it will show. This is a bug in the Nairabet new system and not your browser's problem.
I hope they sort it out.

Cheers guys.

Wow.

Thank you for this. I owe you.

soloqy:
cc: akinalabi

I was tempted to say to hell with it and refuse to pass on this information , after all, the owner doesn't seem to care....

Cheers guys.

Haba my friend. I know you love me. That is why you shared.

In all seriousness. Thank you.

shady16:
Dat is..... The way Nairabet is being talked bout today all over d place, even Buhari don hear am.. haha.
I had to dig out and dust my NB account... make I folo collect my share(who no like bonus)

Mr. Alabi, yo new platform is pretty cool! D book is capable of competing with most of the foreign books I've used/checked. Try tune am small make everybody were dey affected fit use am. And lastly, please don't tamper with those prices/odds. They were sweet.

One of my books now.... haha!

You did not mention cash out that will be available on all major leagues.

Then for those that love handicap betting, this is heaven.

I don't even want to talk about the amazing bonuses coming your way.

Emzyme:
how do i check my betslip on nairabet
cc; akinalabi

Old bets? Please go to old.

mercyway:
That Idiot asking me to appreciate nairabet MEDIOCRITY should just FIND A ROPE TO HANG HIMSELF. NO SANE HUMAN BEING CELEBRATES MADNESS.

Nairabet just migrate to one silly platform without any sensible backup plan and you call that improvement?

People cant access their account & customer care not reachable yet you called that improvement?

Hang himself ke? Calm down Egbon. Ki la gbe, ki le ju?

E no reach level to dey talk of death.

The people that cannot access their accounts are those that have "weak" passwords. The current system has a very powerful security system and it will not accept those passwords.

Those affected have to do a password reset. They can call out 24/7 helpline to assist them.

Thanks and please no one go die.

Lildav:


This Nairabet ppl r really stupid! How can u migrate to an un accessible platform that connsumes so much data, y not retain d original version and launching the "new site"? I couldn't even stake! #smH

Choi.

I'm sorry my stupidity has consumed your data. We will work on it.

Thanks

Shollay20:
Merrybet/bonanzawin will see new huge traffics this weekend due to downfall of nairabet.

Downfall bawo?

You wicked o

LOUIS6:



I Dey tell u..... And this morning Alabi use em mouth talk say him get over 1 million online customers or if not 2 million online customers self...

Some punters will soon port and thousand are already migrating to the other naija bookies because of this BEUTIFUL NONSENSE alabi called UPGRADING...

Na today i know say alabi business sense as a business man na ZERO... While upgrading the main site.. Why not still keep the old mobile site running till u finish ur mumu upgrading.

He just shot himself in the foot with... No online customers poll before upgrading, No notification self.. Is that how to do business...

But like a nigga here will say.. "Wetin i sabi" just dey observe the situation from my village stream

Chei. I no get sense. E pain me small

We are very sorry if you experience any difficulty using our platform. Kindly let me know any issue you are facing so I can take care of it for you.

Money4passion:


U don't just understand people's point of view ..the new upgrade can only work in an area where the network is fast ..most guys in here who play with 100,200, are the best Alabi customers. People whoplay with 10k hardly lose thier bet . Thiese ones are the real customer ..when u have a business that Haas many direct competitors u should always stick with that masses . If peak cost,i no go go find cowbell . I was with merrybet but because they toil with my fund once but I still sticked with nairabet even though they charge some ℅ for deposit I preferred nairabet. But now Oga before the page open na 15 minutes at least . So what is it then special about the upgrade

Everyone that comes to NairaBET is a real customer. It does not matter if they deposit N100 or N1m. We appreciate everyone.

We appreciate you and respect your views and actions.

Thanks

lexykeyz:

Bjhaid i just dissed nairabet am currently about to withdraw all i have there and fund my new bonanzawin. Its my first time there and i have no issues there at all. User friendly interface. Please help out with your games when you place your game. I will send you a private mail right now if you don't mind. Thanks.

Kindly let me know if you have any issues with your withdrawal so I can help you with it. One of our policies that gave us the name we have today is that we don't joke with our customers' payouts.

I'm here to help.

etibaba:
We are all feeling the heat from this update, all platforms runs regular update including nairaland forum and Mr Alabi is very much aware of his competitors thats why he took his time responding to complains and i believe he is trying to fix them.
No one would love to lose customers but that doesnt mean ppl should start throwing insults because they want to make a point.

Thanks for your support.

But I don't mind the insults actually. It helps us improve.

t1f3:

akinalabi and btw, i love the new look

It's fantastic isn't it?

And we are just starting.

Watch out.

dansokoto1:
the new platform just make me want hate nairabet, they has blocked my account and they are not replying mail.

Not replying your mail? As I type this, we have no single outstanding email. Did you use support@?

Have you tried to call our line or use the chat function? I am personally available to sort you out.

Thanks a lot

Topshow4real:
Bet9ja and other bookies will be like "I have seen, seen the downfall of nairabet, glory be to God, glory be to Jesus, I have seen, seen the downfall of nairabet, glory be to God Amen!

Mtchewwww. . . mumu upgrade!

Bye to Nairabet!

We appreciate every second and every kobo you spent on NairaBET.

Do not hesitate to reach out to us if you have any enquiries in future.

Thanks

sicobamty2:
1960 Juju has started working on nairabet.
I don pot to merry bet till Akinlabi fix his website.

As long as you are happy with your choices sir, I will be very happy.

t1f3:

Hello. I cant access my old nairabet account. i tried resetting my password but i got the response "inactive account"
please can i have my account?

Kindly call our customer service line or send an email to support@

Please include your username in the message.

We work 24 hours so we will take care of you sir.

Thanks

youngdee:
Hello Mr Akin Alabi, because of the upgrade on your site, I wasn't able to stake today, no thanks to you. Moreover, I was able to login in the afternoon but now what I'm getting is incorrect username or password. Please you need to look into it.

Another complain I have is that "quick link" tab on the home page, I can't seem to find a way to close or minimize it as its blocking some part of the page.

Please, rectify these issues asap. Thanks in advance.

Working on it sir. No dulling. No sleeping. We will fix all bugs.

Thanks a lot

shady16:
Dat is..... The way Nairabet is being talked bout today all over d place, even Buhari don hear am.. haha.
I had to dig out and dust my NB account... make I folo collect my share(who no like bonus)

Mr. Alabi, yo new platform is pretty cool! D book is capable of competing with most of the foreign books I've used/checked. Try tune am small make everybody were dey affected fit use am. And lastly, please don't tamper with those prices/odds. They were sweet.

One of my books now.... haha!

Thanks for understanding brother. We are tweaking the site to make it perfect.

Donbabajay12:
Successfully turned Alabi bonus to 12k .....INPLAYS ROCK MEHN ...

Nice one pal.

Make I begin strategize how I go collect am back.

Emzyme:
how do i check my betslip on nairabet
cc; akinalabi

Your old bet history can be accessed at old.nairabet.con

Thanks a lot

VikingsOO7:

I got that game as 1/1. Unfortunately person no fit stake. Nairabet has seized my money. Account balance is displaying 0.00.
I hope they fix this error.

Nothing happened to your balance sir. All balances were moved from the old platform to the new one.

lexylexy:


Mehn u guys shuld get ur acts together o. Still can't login,called customer care no response,i did payout yesterday o. I hope I go see my money sha.

Payout is the least of the worries sir.

Password change is required for those that had "weak" passwords. You can do a reset or call the customer service department.

Thank you

PipAce:



My balance is wiped out. Just give me some time let me fund another account while Nairabet sort things out. Brb.

No balance is wiped out sir.

All balances have moved to the new platform. The old platform is just to check bet history.