DanZO17:


Please I was debited for this transaction.
Please help me.

clubkonnect:


Our sincere apologies for any inconvenience this may have caused you.
Kindly note that data charge rate depends on usage.
please adjust any fast data draining app on your device to avoid unnecessary consumption of data
kindly make use of these codes below to check your data balance
MTN (SME) >> *323*3#
MTN (Corporate) >> *323*2*4#
MTN >> *323#
GLO >> *323#
AirTel >> *323#
Etisalat >> *323#

Slimdan360:


Your data don't use to last long and there's no way to check the data balance, why?

realtyson:

For fast customers care response, i suggest, you people should be on whatapps. Calling your customers care number is expensive

realtyson:
I am sure i am not the only one that have suffered from their shams, where one will order for data, and money deducted without crediting the data.
They don't even have a good customer service, if you call their line to lay a complain, you will end up wasting your airtime without anyone attending to you.
The worst part was when i visited their Instagram handle and l laid my complain on one of their post, there were other people with such negative experience on the same post. Instead of the to address the aggrieved, the deleted the post.
Thats when i concluded this people are up to something.
Just take caution to avoid story that touch, i have lost some good money there.

Crazeworld:
I don't recharge from banks. I use clubkonnect

Crazeworld:
No it hasn't. Your support called and said it will be resolved before Monday 11th October.

I WILL UPDATE THE THREAD ONLY WHEN THAT'S DONE.

Crazeworld:
This post is about the shady deal I experienced on Clubkonnect, a data reselling website owned by Nellobyte Systems Ltd.

I funded my wallet with 5,000 naira and bought MTN SME of 5gb which is 1250. I logged in the day after to buy airtime but met my wallet balance at -111.

I went through my transaction history but saw my last transaction was the same 5gb data I purchased. So where could my money have gone to?

All effort to reach them on mail and the number on their website has yielded no response. I am writing this here because they run sponsored ads on Nairaland.

Do not transact with them because they are a bunch of scammers.

Crazeworld:
I doubt they will. Clubkonnect runs paid adverts on Nairaland.

SunshineDidi:
@clubkonnect
Pls I sent 50 1GB Data on the 8th of September and I got a complain from someone that the data did not drop.

Kindly look into this.
Thanks

dayo8080:
@Clubkonnect I funded my clubkonnect wallet with my ATM Debit card 1,500 on 28/08/2021
Unfortunately, no value received in my wallet till now. Kindly credit my wallet 070 854 05644 or reverse my money.
Below is the debit alert.
Debit
Amt:NGN1,523.00
Acc:006****889
Desc:098WNVI212401GXP/POS/WEB PMT 000000006410765529 WWW.NAIJABU
Time:28/08/2021
Avail Bal:NGN
Total:NGN

Iamnick:

Please i have been facing an issue since yesterday.
A client transferred 6000k naira to my wallet for electricity bill pay for Ikeja electricity and is not working.
The response i have been getting from your system is [/b]SERVICE AVAILABLE. TRY AGAIN[b]
AND THIS MAN NEEDS HIS MONEY BACK HE HAS BEEN ON MY NECK
PLEASE HELP

cedricksly:
please clubkonnect I bought an mtn data (epin) I was given the epins but the epin is not valid, I tried to redeem it via their mtn app as well as through sms, but it says the code is not valid. Have even called mtn customer care and they said they can't help me, that I should contact who gave me the coupon code... Please attend to this urgently as this is my first time buying epin on ur website, I usually buy SME

henryutd:
It's difficult now funding my wallet. FBN, Heritage and Access bank can't do a successful transfer to the wema bank account.
What are the available options?

@clubkonnect I need you here.

Allen32:

Clubkonnect is yet to rectify this issue for the past two weeks.... is this not stealing by tricks?

Damitism:
@clubkonnect.

I bought 1gig mtn data earlier today. On my clubkonnect dashboard, it's showing completed but I've not gotten the data. The transaction ID is 6407958366.

I had to initiate another one later in the day and I've gotten that one. Help rectify the first one or refund my money.

Thanks.

Baliqeez:
If you are still dealing with this clubkonnect , you are on a long thing.
They delay data for up or more than 5hrs and sometimes it may not even be sent. I have had series of payment not credited to my account and the worst is their poor customer service.
How do you want to retain your customers when their data are not sent.
I have decided to part ways with you guys before you ruin my reputation from my customers

larrybee2017:
I have been trying to log into my account on ClubKonnect and over two weeks now I keep getting nonsense message that the site has either been shut down or move to a temporary site thus I couldn't log in. Surprisingly I could log into my account from other phone except my register phone even though my membership is still active though it will expire this month

Gooddealz:
@ Clubkonnect
So you guys can respond this fast.

Your technical team isn't working on this one!!

You are not fooling us.

Eagle360:

Please I made payment to this account Nellobyte 08189009209 (7810601858) Wema Bank PLC but it didn't reflect.
CK100285748

headboyprince:

I have reported the app here for fraudlent activities and bad reviews
https://support.google.com/googleplay/android-developer/contact/takedown
you can do the same use com.clubkonnect.mobile for app name

headboyprince:
you guys are thief's!!!!!! I regret ever buying data from your site.

IAM yet to see one person that bought data from you and not complain. It's only this line The issue has been forwarded to the technical departmemt,We will get back to you when you are scamming people on purpose.
Go to play store is the same story.

I've already contacted play store and nairaland to take down your business
Let genuine people continue selling, you guys should close your company and go into Yahoo full time, let's know that you're real fraudsters than hiding under the guise of data sellers.

headboyprince:
How can an app on play store have only 2.6/5 rating

To show that clubkonnect are nothing but scammers.

Gooddealz:
@clubkonnect what is my offence? This is getting out of hand.

Ceejayjay:
Hmmmm so far so good I have been dealing with clubkonnect for two years now and to be candid their Network maybe frustrating at times yes very wired that you will even need to get an airtime to get through their customer service and sometimes they might no pick up after wasting my airtime. But recently I grab the scope of settling pending issues myself without even call the customer care when you encounter such pending transaction like that and it taking forever u can go to your dash board and make a refund, if the requested value is not credited then definitely your wallet would be credited back with the amount/money then by that we should understand that clubkonnect server for this particular network (maybe mtn or the likes) is down so u exercises patience and retry. Moreover, when you make a deposit I advise you using card payment (reliable and trustworthy) and if not refresh your wallet for about 15minutes your wallet would be credited. But for the bank transfer I never make attempt of it cause it's takes longer time that usual.
So dear clubkonnect we are urging to to please improve your network versatility so that customer especially new customer won't fell cheated when they fall victim please we are demanding for a swift and reliable network this time around so everyone would be in good terms.
And we also appreciate the fact of the reduction in price of data bundle especially Mtn please keep it up.
Lastly I also noticed an improvement in there network lately I don't know if am the only one seeing this cus the clubkonnect of before.......... Pls keep do not relentle and work harder on this network issues and your customer relationship.
Thanks

Eagle360:

Please help look into this, he complained of not receiving the data.

headboyprince:

Clubkonnect I'm also having the same issue. I bought MTN 2GB E-pin from your website and it says that the coupon has expired or the code i enter is invalid.

Why is it so? Can i please get a refund?

I've already called the customer care several times but yet to get any feedback for you guys. Please help

SN: 100007001153431
Login No: 08104231140

Eagle360:
as stated on your Facebook page, I hereby provide the following details.

SN: 100058001131192
Login No: 08189009209
1.5GB MTN E-Pin

Eagle360:

Dear clubkonnet,
I recharged electricity bill for a customer, money was deducted but token/pin was not generated on the e-receipt. Transaction ID 6401992667
2. I purchased MTN E-Pin data of 1.5GB On 16/5/21 I was informed this coupon has expired.
3. Kindly treat as urgent.
CK100285784 is my UserId