This your irrelevant comment can only stem from admiration. If not why would you tag me? I appreciate your desire to reach my level in life cos obviously you can't afford to buy tyre not to talk of a car or even an SUV. You're getting this comment for free to encourage you to strive harder in life and know real value of time and effort. Enjoy this one cos you're not getting another. I don't banter words with nonentities that can read without comprehension.

Also for the other irrelevant keypad warriors that would tow the same line with my fan here, don't cry if you don't get a reply, you're simply not worth that five minutes of my time. Adios.

Coldplay007:


Kaii.. you are a wicked somebody.. you just want to spoil his business.. Take refund, you refused.. yet you can make such a horrible statement..
You are comparing a toks car to a Naija used? Anybody that thinks his toks is like Naija used will willingly collect refund..

Why are you still mentioning me?! Didn't you see my last comment?! Or you're just looking for who will ruin your otherwise bad day? I can see you're bent on being stupid! Don't tag me again!

Newbreed2018:
Codyella please tell ur husband/boyfriend say black dey oo!
To complement the other colour in Onitsha.

You took the words right out of my mouth.

She's saying that 100k doesn't cover the listed repairs as if she's the mechanic that diagnosed the issue with the car to know what to work on. Well, she's among the worshippers of amdman so I'm not surprised by how she selected the things she commented on.

Maybe he pays her for her loyalty too. She is just an ass licker, and she will definitely drop another disgusting comment after this. Nah, her 5 minutes attention is up so I'm not gonna respond. As for the rest, testing their keypad skills with zero integrity and probably lying on a bed lice infested foam with an empty skull, an elephant doesn't have any business with a termite.

Salesman will always be just that. Enriching his pocket dubiously. Lying about the sales they make and collecting money for services that they will not provide. My mistake was to trust amdman. I've learned my lesson and I've decided to move on from all this.

femi4:
hypocrite

A woman complains of a bad business, she's labeled a liar and a man does the same and he is patted on the back and got an apology. Bunch of misogynists!
Say whatever you want, I made my review because I refused to be bullied into silence because I'm a woman.

Amdman, you have done your own. I trusted you with my money and you didn't give me what I asked. And you still feel that you are right in what you did. I only wish you well. What goes around comes around. Its indeed a small world. Farewell.

Thank you for being honest.

Jesterfly:


Madam thank your stars, yours was battery and a recommended mechanic that didn't do what he was paid for, probably he dropped off the work for his boys who did a shaddy job on your car.
Some of us here had it bad, but decided to keep our cool-the guy code thing.
I paid for my Pontiac may/June last year, the car arrived August, it came clean both interior and exterior, admired by everyone who saw her on the road, but na only me wey wear the shoe know where e dey pinch me.
Amdman claimed the car has no rust, in his own words "no rust at all", needs only a kick starter to start, no other issues. Omo, the issues wey that car get ehn, even devil go run leave am,had leaks from the moon roof, na so water go full inside the passenger & driver side whenever it rains or I wash it.
I bought and took a kick starter (9k from ladipo auto market) with me to the port, got a mechanic there to fix it for 4k, alas the car didn't start after fixing it,obviously the kick starter wasn't the issue, had to tow it with 25k to my house cos allowing it to sleep in the port would incur more cost on me. I later got some auto electricians to make it start for 40k.
That was the first phase of trying to bring the car to life, the next phase was fixing the rust underneath the vehicle, I've never seen so much rust on a car in my entire life. Fixed that too to an extend, before the car could stand to an appreciable standard for me.
Every other month from August, I spend nothing less than 50k fixing one issue or the other on the car, the car was a nightmare to me. At a point I even changed top Gasket, cos it got burnt.
I got tired of the car and sold it off at a give away price, when I called Amdman and told him I've sold my Pontiac, his first response was to laugh. I asked him to get me another (knowing fully well what I want & how to go about it this time around), he showed me 2 pix, but ignored me when I told him I want total inspection (underneath videos & pix, suspension, etc).
So madam Codyella, fix what needs fixing and move on, you don't owe anybody a breakdown of what you've fixed or spent on the car, ignore that dingbat who was asking you to explain how you spent the 100k or shut up for life.

Finally, someone that gets it. Thank you Sir for your candour.

Lush100:
Dear folks, I have read all through and here is my submission.

The car should be fine but you need to understand your customers better and I clearly see 3 majors issues and 2 other ones from that episode.
1. Poor communication.
I mentioned much earlier than now that for a business, timely and proper communication is very key. This was ignored and truth is with the advent of social media customers will take their complaint "globally" and will tell others about how " bad "your business is
If there was proper communication via your agreed channels (in the case of amdman being WHATSAPP), this matter may not have come here on nairaland.
2. Poor choice of words.
Still on communication, while you have a business to protect, your business is a business because of the customer's you have,
The " tone" of your communication to that lady customer has an undertone that you really don't care about her complain.
Apologizing is usually the first step which I didn't CLEARLY see in your response.
You must see business as an exchange,
Exchange of money for a service or a product. It is not a favor.
No service or product will give 100% satisfaction EVERYTIME but when that occurs you should provide ways to resolve it. It shouldn't come from a third party
It is important to understand that today she is your customer seeking a service from you, tomorrow is may be your turn to seek service/product from her or someone closely related to her.(I would narrate a story on this latter).
3. Understanding your customer.
You are going to have different types of customer. You need to find a way to understand them. The moment that lady customer was willing to part with 22k to have her car serviced, it should tell you that you are dealing with a customer who dies not like to do after sales work or adjustment.
You should have taken care (extra care) that the servicing was done to utmost satisfaction even if u would charge more.
You could offer to get those other things sorted for a fee.( Based on the type of customer you are dealing with.

4. Terms and conditions ( reasonable ones) should be spelt out but this does not mean you should ignore your customer because of these.
You will loose business on the long run if you do.
If customer have waited so long to get their car with extra delay due to covid-19 virus and lengthened port processing time, you cannot expect a reasonable person to take a total refund as a way to manage a complaint. Repairs for a fee are still your best option and apologize to the customer even after it has been fixed.
It takes nothing away from you.


5. Business model operations modification.
Have a general checklist forms of things that are okay with the car, things that are bad and things that need some care and submit well ahead to the customer before the car arrives.
With this you would have communicated with the customer that some repairs would be needed at some point. (It's a tokunbo car not brand new, nothing wrong in this being displayed).

Did you react to the one I posted or the picture I posted? Of course not cos you're seeing all these as a form of entertainment. I wrote a review on my personal experience not a reading sensation for you.

And if this is the only thing you understood from my write-up, then I have no business replying you further.

hebuli:


Yeah ma'am. You listed what you bought, but you didn't substantiate it with pictures. You were asked the pics of either what you bought or what was removed if the bought items are already fixed and can't be snap again. Anybody, including those who never buy a car yet, can lists repairs done and items bought.

A car you never drove once and all that repairs..? How were the faults diagnosed..? By your mechanic probably, who for all intent, saw another way to make a killing.

Finally, amdman asked for your permission to post the communication between you two but you didn't reply to that. Pls do ma'am.

The fact that you don't see anything wrong with what Amdman did is not surprising though. And once again you missed the part where I talked about "nothing to fix except for servicing". I bought the car, do you know what I wanted to do with it the next year? Ofcourse, "crucify her and don't see things from her point of view".

And so flippantly asking me "return the car and take the refund" after keeping my plans stalled for 3 months and the time and resources wasted is actually tasteless. Thanks for your input but no thanks.

radautoworks:


Respectfully you should return the car if you have no way to maintain it. You should have never bought it on the first place from what you just posted. Even if it had arrived and given you one year without needing anything (which is impossible because even with synthetic it would have needed another oil change in six months), what was the plan to take care of it after the year?

Also, you don't want to hear it but those of us with experience are telling you you got taken by your mechanic. That's why you are being asked for the replaced parts and/or receipts so you can be advised on your next move.

If you want to be made whole options have been given to you. Lesson learned.

Reading through the comments of the hungry and broke mysogynists that are pissed by the fact that a woman has her own voice and refused to be silenced on issues concerning her own money, I simply laugh instead on the reek of insecurities oozing from them. You're pissed cos your wife or sister can't even afford to buy a keke or you can't even afford to buy a tire so my comment intimidated you? Nah, I'm not gonna rub your deflated ego.

You people asked for evidence of the stuffs I bought, I listed it. You people said I'm lying about the car service, I posted a filter. But you guys conveniently ignored those and refused to talk about them and yet asked for receipts and screenshot of my chat with Amdman. Doesn't this show that you are not interested in justifying what happened, instead you just wanted to crucify me cos I'm a woman?!

Telling me it's ordinary battery and stuff is just silly cos clearly you don't understand that changing a Ford Edge battery is not easy and not something you can do at home. Go ahead and browse it. Anyone in onitsha knows that you hardly see Ford mechanics. My only condition with Amdman before buying this car is that "the car should be in good condition" cos I'm not looking for something to fix. If this were a Japanese car, I won't even have any issues cos the mechanics are everywhere. If he had told me the car had issues, I won't have gone for it cos it will not only cost me more to fix it but it will be difficult for me to find a good Ford specialist.

Now, the car won't start and so far, I've only seen one person that knows stuff about the car. How then will I know if he's been truthful or not?! I told Amdman my issues with Ford, still he assured me that I won't work on anything for at least a year except for servicing. Only for him to send the car and it's been one thing or the other and I've not even driven the car for once! To top it off, when I complained to him, he seemed non-chalant about it.

Well, I have written a review on my personal experience, you loyalists can continue saying stuffs about me, I honestly don't care cos you might be in one cubicle typing rubbish and I'm supposed to take offence with your keypad prowess? Lol... Y'all miss me on that bullshit.

The video I sent you shows a mechanic working on the car in my garage. So don't play dumb.

You know what, I'm done. You can say whatever you want but the truth prevails. Thank you for everything.

amdman:


Madam, please don't force our hand.

My first message to you today was at 10.33am (Nigerian time) and we chatted until 12.39pm, and your post here was at 1pm.

In all of that conversation, aside your complaints about the servicing and battery, you never mentioned to me that anything is missing from your car or that you have spent money on fixing anything, Suddenly you have now worked on transmission, stabilizer, compressor, etc? If the car has been sitting in your garage since it arrived, when and where were these fixes done? It doesn't add up.

You can call it "mechanic's fraud" but you were not there. I'm not a novice in stuffs about cars. You do know there are stuffs you use to check cars right?

Girl, drop it. The guy knows what he sold me.

Well, this is looking like a circle. I've stated my point. You guys think I'm faking it, aiit but nobody drops everything they're doing to come here and write this type of review without something prompting it. I've been following this thread since last year and this is the first time I'm actually writing a comment and being on it for this long. For someone like me, there's a reason for that.
Enjoy your weekend everyone.

radautoworks:


I'm sorry but reading this I think you got taken by a kazeem. These are the most common issues "kazeems" defraud people with. If you really needed work done on all those systems there is no way 100k would have convered it. It seems you paid something to do absolutely nothing and maybe even mess up the car more. The minute I read "compressor" my blood ran cold that you'd been screwed over by your mechanic.

I'm taking it to the pit tomorrow to check if the patch work is OK. Hopefully, I'm not going to work on anything else. At a point I had to ask myself, "did you buy direct Belgium abi naija used car?" it's well.

SamuelLoch:


You've done quite a lot, I must say.
Buying car in Naija could be worse than 50:50.
Chances are that you would still work in these things. It could have been after a month or 2.
Albeit, it's good to hear you say, you've moved on.
So, is your mechanic now done or still at work?
What's the status now?

You chat with me for 2 hours and I came here? Lol... I have already started working on that car when I texted you. If you had a better approach or even admitted to what happened, or replied my messages instead of ignoring them, this won't have happened.

I've got no reason to lie and gain nothing with it but hey, it's your opinion. I've made my point. It's left for you to Checkmate your team in Lagos. And how conveniently you Ignored the picture of the filter I posted here shows you know exactly what you are doing.
Improve on your services. Goodluck.

amdman:


Her claim that I did not respond to her is incorrect.

As I would always say, we prioritize those that we have collected money from and respond to all their enquiries. We responded to her earlier today before she made her initial post, and we chatted for about 2hrs. It was when we refused to make payment for a new battery that she threatened she would come here and actually did.

As a demonstration of our good faith, we have offered her a full refund for the car, but she has declined it.

Thank you for your concern. So far, you seem to understand my predicament. I worked on the transmission, compressor, bought a new battery, the tire stabilizer keeps hanging out of the car. I patched somewhere under the car that had rust, power steering too had issue. Amongst others cos I paid for them at once so these are the ones I remembered. I bought a new oil, Castro synthetic blend, quite pricey not your regular oil though cos thats what the car uses. Mind you, I already paid 22k to Amdman for his mechanic to add it to the car. But he didn't.

I'm cutting my losses and moving on. I was running away from extra cost by avoiding naija dealers. Never knew I'm entering from frying pan to fire.
And now, after I've spent money working on the car, Amdman is texting me, asking me if I want to collect refund and sell.

I simply laughed. Man got no soul.

All in all. It's well.

SamuelLoch:


I can only imagine what you've been going through all along. Clearly, you're not making this story up. I believe these costs are one time, and things like this happen in business. Let him challenge his mechanic who probably has caused this chaos. Prior to when he gets a response from the mechanic, don't stop work on getting your car to a driving condition in time.

If my info is not outdated, oil filters aren't expensive. I can remember buying a Toyota oil filter for N600. Ford shouldn't be far different from this estimate.

You can share with us things the mechanic has and is working on. We can provide good support here.

I have done my review. Amdman, you can keep the money. I'm done going back and forth with you on this issue cos I have clearly stated my point. You ripped me off in this car purchase but I believe that karma is real. We all pay for our actions one way or the other. I have learned a big lesson from all this and life goes on. Like I said to those that contacted me, buy at your own risk but hopefully he might improve after all this. I've attached the picture of the filter. It is rusted not dirty.

I had no plans of doing this but his approach towards the issue was very annoying. He started reading my messages without replying and I was calm the whole time.
If he had been honest from the start, then I know what to expect. How am I supposed to get a car the dealer assured me is a buy and drive and spend over 100k on it without even driving it for one day?! I ran over all these car functions with him and I paid when he assured me that everything is working. Does that sound fair to you?
Like I said, I'm making this review out of my personal experience with him.
If he likes, let him improve on his services.

Gilbertase:
hey there, also expecting my car and this isnt me playing devil's advocate, but if for any reason my car arrives with a bad battery i wouldnt be upset or surprised. A battery that has been disconnected and idle for approx 3months is a gamble, it may hold up or it may not. That i KNOW for sure.

About the servicing, i agree with you all the way. However i wont agree on the fraud label. He isn't directly on ground here to see these guys, so he kinda has to work on 'he said, she said'. I got my company's car mechanic's services terminated with the company with a report like yours. This guy will collect huge sums to tune up cars that are to be allocated to staff and will literally do little or nothing. The sad Nigerian factor. However, i would have expected AMDMAN to believe you. Cos you are the customer and have nothing to gain by lying. All in all, please calm down, the matter no rish this level. Cheers!

Do you know I've already spent up to 100k fixing stuffs in that car in just 4 days? I bought this car with my hard earned money and should get the value of what I paid for. Next time, if you must comment, be reasonable.

jeromedee:
Oga Amdman, My advice for you na to avoid any car request from WOMEN. The man wey go understand dem, dem never born dem, as you no go ever fit satisfy them.It’s the truth, those wey see wetin she type now go believe say you scam her as she already made it seem like you sold her lemon scammed her by calling you a fraudster, despite her making mention of battery issue. Just be careful.

If I didn't have an agreement with him, I will not have bothered. I will not pay for a package and receive something else. It is not fair. And he didn't even seem bothered when I told him.

SamuelLoch:


Now that the car is with you, I think you'd have to buy the battery yourself. It's quite painful to incur additional unexpected expenses.
Don't let this defect overwhelm the joy of getting such ride.

This shows that you knew that the battery was dead and still sold it to me.

amdman:


The car is totally fine. the battery is due for replacement.

Send me a message on Whatsapp - +14372215476 so that I can coordinate this.

I will not stoop as low as to start posting screenshot of my chat with you.

You pawned off a car with issues and a dead battery to me and you claim to be honest?!

Your mechanic took my money without servicing my car and you claimed to be honest?!

You've been ignoring my messages to you and came here because I did a review and you claim to be honest?!

You can spend the money. 25k for a new battery is nothing to me. You've seen my videos and can deduce that I'm not hungry or looking for a pity party or cheap publicity. I wrote a review cos I feel cheated to pay for something and didn't receive it.

amdman:


Madam, while we have been accused of many things, one thing we cannot be accused of is dishonesty.

We tell you the state of things as we see them, even send you a video to document the visual state of the car. That you need to add brake fluid to the car is an issue?

If you would leave feedback, it is only fair that you leave feedback that is honest and a clear reflection of what transpired between us. My first message to you today was at 5.33am (my time) and I remained chatting with you for over 2hours. So where is the truth in alleging that am not responding to your messages?

I insist that we will not succumb to your intimidation to buy you a new battery in order for you not to bring this issue here.

Oh really? Now you want to type? After you were reading my messages and ignoring them?

You told me that the battery is new. The car had rust on it and I did not want to go for it but because you assured me that the car had no issues and the battery was new, I went for it. Stating that I knew of the state of the battery is unethical cos its not possible for you to tell me that a car with rust had a dead battery and I will go for it. I'm not a spend thrift!

Car was delivered even without a drop of brake fluid and the oil was even at the tip of the stick with a rusted filter. Tell me, who does car service without putting those?!

You're clearly a fraud! I can't believe there was a time I defended you! I guess I got a taste of my own medicine and I hereby apologise to those guys I doubted.

amdman:


I appreciate your feedback. Thankfully, the car itself has no issues and that is heartwarming. Though it is not in our nature to engage in banter with clients, I will respond to the issues raised.

1. Car Battery - Car battery is an accessory that declines with age and should be periodically replaced. The car was delivered to you with the same battery that was in use here. There is no time that I mentioned to you that the battery is new and I don't recall having that conversation. I drove that car personally and didn't have any battery issues. So it is a case of the car battery being due for replacement, and even if you bought the car in Nigeria, you would still replace the battery.

2. Things taken from your car - You did not mention this to me and I will take this as an afterthought. If your car is delivered without any of the items that I told you will come with it, then you should let me know. So if any item was taken, please let me know.

3. Service - As a good gesture to you, I recommended that your car should be serviced before heading down to Onitsha and sent you the exact cost required by the mechanic. From the video you sent to me, the oil in your engine was clearly fresh, even after driving to Onitsha. The face of the fuel filter looked arguably dirty and I agreed with you on that and promised to engage the mechanic. His feedback which I communicated to you was that he is 100% positive that the filter was changed, and that you should clean the face of the oil filter to rid of the dust it would have accumulated on it in the course of the trip to Onitsha. As someone I have used and tested severally over 10years, I do not think he would steal a N4000 oil filter and I told you same.

We typically would have swung in to write off some of these costs, but unfortunately your car arrived at a huge loss to us due to the fall in the value of the Naira and the COVID situation. Most people in this line of business sent additional bills to their customers, but we did not do that. Instead we bore all the losses and delivered your car exactly as agreed. We therefore implore your kind understanding.

I did that. It started. I left it on for over 4 hours before I stopped it. I started it again and it wasn't responding. The battery is dead and he knows this cos when I told him, he simply told me blatantly to go and buy a new battery. Which means he knew the battery is dead.

SamuelLoch:


This doesn't sound good, just when we were expecting great news.

Have you tried jump-starting the vehicle with another battery? Did the engine respond?

Buy battery when it was among the agreed package? What about the car service I paid for. He just sold a dead car with good exterior to me and stopped replying to my messages.

replete:
Try putting a new battery let's see how it goes

It's his loss cos my uncle and cousin was about to buy from him when the car I bought was confirmed and I don't brag about stuff. He just lost a customer and subsequent ones too. I would have created a thread and called him out but he's not just worth it. I just made this review for the sake of those asking about my experience with the vehicle.

chidekings:

I know the major reason u feel cheated,is cus most of those little things will end up being expensive due to the car and because u for don make mouth to all your friends and family about how sure you are about the car.
Take heart tho,business is never a straight road.

I don't want to take this any further but I owe it to most of you on this thread asking me about the car I bought to warn you. Amdman sold me a car with a dead battery after assuring me of the durability of the car. I kept on asking him about the battery and he lied to me that its a new battery. His crew took stuffs from the car. I even paid them 22k for car service and the oil and filter wasn't changed. I reported all this to him and he told me expressively that it is not his problem. His crew just boosted the vehicle and brought it back. The car came in 4 days ago and its been parked at my garage cos its basically empty with alot of stuffs missing and it can't even start.
So, buy at your own risk. Cos I'm NEVER doing any other business with this guy.

Codyella:
Thank you Amdman. Got my car delivered yesterday.

Thank you Amdman. Got my car delivered yesterday.

Most of them can't even afford tyres but are always quick to criticise another person's choice. What good will it do to tell someone that a car he already spent money on is scrap? Is that not plain evil?! Why can't you just be happy for him and hope to buy yours too soon? Did you have to be a kill joy? He wasn't asking for your unwarranted opinion, try giving it to someone that actually asks for it. Little wonder why those that bought cars through this thread rarely come back to give reviews cos most of y'all are a bunch of sadists! Channel your frustration elsewhere and quit being bitter and negative, everyone mustn't conform to your choices!

nurey:


It is an American car made by GM related to Suzuki XL7.

Engine and parts maybe hard to find in open market but you can always import or utilize American dealership in Nigeria.

You won't have much problems in the drivability aspects good engines and solid drive train. You can still get some mechanical parts because a lot of vehicle models used the engine it is fitted in.

Thank you so much Nurey. Its a green light then.

amdman:


Yes it is

I've sent you a message on WhatsApp.

Please I need information on pontiac torrent. Are the parts readily available in Nigeria? Does it have serious issues? Please help.

Please can someone help me with information on pontiac torrent. Is the parts readily available in Nigeria? Does it have major issues?
I'm waiting for your reply.

amdman:
2008 Pontiac Torrent

145k miles

No faults reported

N1.5m

Is this still available?