Desperatem's Posts
Nairaland Forum › Desperatem's Profile › Desperatem's Posts
1 2 3 4 5 6 7 8 9 (of 9 pages)
A replacement was delivered to my place yesterday's afternoon. I wasn't around so i called my next building neighbor to receive it on my behalf. To be honest, I am so impressed with Jumia's quick delivery of the replacement. I would have updated this post since last night but i go stuck in a traffic and i was too tired to come on NL when i got home. I will take photos of the new AC later today. Thanks |
I just got a call from a lady at Jumia. She said a replacement is on the way and it would be delivered to me today. |
Jumia delivery man just left my place now. He came to retrieve the item a couple of minutes ago. Hopefully, it wont take forever before a replacement can be made. Will keep you all posted as it all goes. Thanks
|
Just got a call from a lady at Jumia. She said she was very sorry. She said they got to see my post on NL and she has since contacted their dispatch rider at Abule Egba. I will keep you all posted as the ish goes. Thanks for your contributions. Cc. Seun. Lalastica. |
sinkhole:Thanks Jare broda. All the evidence are there. I even edited my first post so it wont sounds like de-marketing strategy. I called Jumia last week and I told them i would make my grievance known on Nairaland as I am an active nairaland user. You can all read my first post again. No advert for other Online store there anymore. Thanks |
jodeci:Have you gone through a similar experience before? Do you know how it hurts? Apart from the NGN 77,766.00 Do you know how much I spent on installation and the removal of the already installed AC? I would have not mentioned Konga if I didnt have a similar experiece with them which was later rectified under 5 days. Thanks |
dominique:The evidence is right there now. |
Modified: 5/4/2015 at 9:57 AM. I think buying stuffs from a reputable company like Jumia and co is safer and advisable. The Jumia delevery man who came to retrieve the AC from me told me that Jumia buy in large quantities from manufacturer hence the better chance of getting a replacement if there is any issue with item bought from them. Unlike normal retail shops who buys 2-5 types of a particular model of electronic. If anything goes wrong, you wont have the privilege of choosing the particular model of your choice. You have to choose from other models they have because they dont offer refund like Jumia and co. Jumia has replaced my AC with the exact model i first bought. The AC man is here installing it now. I hope this works fine, though the indoor unit pack has a stamp that says "PASSED". Thank y'all for reading and contributing. One love. Hi Nairalanders, My name is Kamal, I just want to share what I experienced in the hands of Jumia with you. Jumia is a big e-commerce shop so they dont need any introduction. I ordered a NGN 77,766.00 Samsung Slip Air Conditioner 1.5HP (Tripple Protector) AR12FCFSAWK2SI on Jumia on 19-03-2015 with a payment method of CashOnDelivery. I received a call from Jumia the following day asking me if they should go ahead with the order and i tol them yes. The order was delivered to me on 23-03-2015 and I immediately call an AC Man who works for my friend in Ikeja to come install the AC for me. After the installation, I ran a self diagnose wizard on the AC to confirm if the AC was properly installed (The AC came with a self diagnose function) and after 10 minutes, the self diagnose completed scanning and it confirmed the AC was properly installed. I later picked the AC remote and chose 16 degree celsius (The colded) after about 2 hours I was still sweating under the AC. That was when i knew something was wrong with the AC delivered to me by Jumia. I went through the manual for about 30 minutes and did all instruction on the manual but the AC was still not cool enough. The AC was literally cooling like an half Horse power AC (I dont know if there is anything like that) I immediately called there customer service and I was told that they would come and retrieve the AC from me between 8 working days. 3 days ago (30th of March) I received a text from Jumia that RET-308673849 would be retrieved from me by Akintunde Olaore and the Mr. Akintunde's mobile number was included in the text. After waiting for about 6 hours and Mr. Akintunde was not in my place. I called him and he told me he didnt have my name on the list of orders/retrievals on him. I was shockec and immediatly called Jumia customer care. The guy who talked to me confirmed to me that they indeed sent the text to me and i shoul keep the text as a prove. He said I shoul not be worrie that their dispatcher would come to my place between 2 days to retrieve the Item. Its Thursday today and no calls, text from Jumai and no dispatcher has been to my place. The AC is still in my place, carefully packed. I think Jumia is trying to pull a fast one on me because accoring to their return policy the gave me on the day of delivery. Retrieval by Jumia in Lagos is 8 working days. 8 days has elapsed (counting from the delivery date) but 8 working days would elapse today (Thursday) You see why I was able to know that they are trying to scam me? Well. I have learnt my lessons and i just want to share it so anyone wont fall for it. I love buying stuffs from online because i hate the stress of carrying heavy stuffs, So I rather buy from online an pay for delivery. I had a similar experience with Konga when i bought my Blender and to my surprise Konga retrieved the item from me 2 days after i called them and a replacement was delivered to me 3 days later. Its been 11 days since i called Jumia and I could receive from them is a faux text message pulling my legs that the item would be retrived from me that day. I learnt 1 lessons from this scenario. 1. I rather go to my igbo brother's store and buy my electronics there, if there is any glitch kpatakpata na to add small money carry another one. Buy anything on Jumia at your own detriments. Now I lost my NGN 77,766.00 to Jumia from the substandard product they delivered to me and they are now feeling like a boss. I wanted to be cooling my head in this our weather but guess what? My ceiling fan has been doing that for me because the Substandard AC delivered to me by Jumia is just lying right there since the second day of delivery. Spend your hard earned cash wisely, Dont patronize Jumia, go to the market buy your stuff from a physical store. Thanks for taking your time to read my long story. Kamal. P.S: I would retract my post as soon as Jumia settle this ish and I might consider buying from them once again if they can retrieve this substandard AC and replace it with a good one. There is a blade like pastic in the indoor unit which is suppose to be swinging left to right. The blade is just there, its not swinging left to right. its just stationary. So its not an installation error. It was jumia who delivere a fake product to me. The indoor unit package was even torn and rough from the first day of delivery. that raised my first suspicion. But i collected the item anyways, because i was dealing with almighty Jumia. CC. Lalastica. Seun
|
Wow! Thanks for the contributions. God bless you two. |
Please I need help in deciding whether to go for a camry big 2002 with a V6 engine. I saw a particular 2002 big daddy and it has all i want in a car. The only downside is that the car has a V6 engine and i heard V6 engine is bad, expensive to maintain, consumes a lot of fuel most especially in Honda accord 2003-2005 cars (EOD). Please how true is it because I am in love with that particular Camry 2002 (big daddy) i saw. Car gurus, your contributions would be appriciated. Thank you |
Please I need help in deciding whether to go for a camry big 2002 with a V6 engine. I saw a particular 2002 big daddy and it has all i want in a car. The only downside is that the car has a V6 engine and i heard V6 engine is bad, expensive to maintain, consumes a lot of fuel most especially in Honda accord 2003-2005 cars (EOD). Please how true is it because I am in love with that particular Camry 2002 (big daddy) i saw. Car gurus, your contributions would be appriciated. Thank you |
W |
C |
. |
Redoil:Lol, thats funny. Do you mean real punch or normal tapping ? |
Reading about cancer and kidney problem scares the hell out of me. Is there any way to test weather in a lab or hospital if some is having or would have cancer in the neartest future? Please i need urgent reply. Thank you all |
. |
Thank you all for your contributions. I would have bought one Honda Accord 2007 from the dealer last week, but the man was scared to send me the vehicle VIN, He was just sending me pictures of the car and keep promising me that the car is accident free. But i told him I can't make payment until i check the vehicle history. That was what spoil that business. The guy is currently searching for another good ride for me though, I am searching for both Honda Accord and the Camry 2008-2010. I will go for any clean one with a good history. Thank you all once again. Much Love |
Thank you all for the advice. My car dealers says i should go for EOD (2004) (base on the money I am offering), leather seat, full option and the car is very clean. But my only fear now is that the car is V6. and people says V6 car is not good, they said the engine is too heavy to be in a car, they said it consumes more fuel. but the dealer said the V6 is 15 pins not 26 pin or so. i am so confused right now. Please advice me, what do i do? Should i go for the EOD which is tokunbo at 1.350M or should i go for muslce registered 1.6M. Thank you all |
I am so confused right now. Please car gurus in the building, especially those who have driven those 2 cars i mentioned, Please help me choose between both. I love both cars equally, I am currently using Toyota Camry 2002 (Envelope Light) and its not giving me any problem. I just want to upgrade my car. My friends are saying Honda Accord have front wheel problem (Hand tearing or so) and i have seen it a couple of times too. that is why i am scared of going for Honda Accord, But I love Honda cars. Your contributions would be highly appreciated. Thanks in advance |
I am so confused right now. Please car gurus in the building, especially those who have driven those 2 cars i mentioned, Please help me choose between both. I love both cars equally, I am currently using Toyota Camry 2002 (Envelope Light) and its not giving me any problem. I just want to upgrade my car. My friends are saying Honda Accord have front wheel problem (Hand tearing or so) and i have seen it a couple of times too. that is why i am scared of going for Honda Accord, But I love Honda cars. Your contributions would be highly appreciated. Thanks in advance |
dunhill20:Dont tell me you believed him? because he came out and clear himself without a proper reason for barring my calls now makes him innocent? Hmm, I feel this man here is trying to play pranks on us. You are nature20 abi? you are using your other moniker to comment. I hope you remember to change your IP so the admin won't know its the same man talking. |
nature20:Bro, you are so right. I am kamaldeen. Ypu bared me from calling from. From saturday up till the day I created that thread. Why was i able to contact you via my second line? Why was i able to contact you via my Gf's number? I dont know why you barred my number from calling you. I should be the one asking you why you barred me. |
unuane1:Baba I am happy for you o! How much did he call the remedy for you? The guy is not a good player. Imagine he told me he was between PH and ABJ, him dey use ghost mode? I could sense that the guy is not straightforward from the onset. but i proceeded dealing with him anyways because of the positive reviews from the people who commented on his staphylococcus thread. I think he is the "people" writing the review. The guy get many ,monikers. Who removed the thread the guy created? the mods? |
Oduduwaboy:Boss, the guy is poor from the way he looks. His suit (Na Coat the guy wear self ) was shabby and the black color as turned gray. Anyways, I thank God i tried calling him the second day, If not, I wont know the guy has barred me from calling him, hence I would be gulping his concoction by now ![]() |
Aw!!! Thank y'all for your contributions. Your contributions are funny and candid. Where tha hell is Nature20? why did he stop posting on NL all of a sudden? You scammed me of 10k you are feeling fly, na so you poor reach? I cant imagine myself living on 10k for 4 days. God forbid! |
) was shabby and the black color as turned gray. Anyways, I thank God i tried calling him the second day, If not, I wont know the guy has barred me from calling him, hence I would be gulping his concoction by now 