Nedu2144:


The B1 and B2 are contractors(kind of outsourcing Companies) in which they always put employees after recruiting. I still perform my duties for the company A. Just that I receive salary frm the B1(then) nd B2(now). We don't know them. And Company A bluntly told me that anything pertaining to ref letter would be from B1 and B2.

This matter tire me

Pm me.

Stop spreading falsehood.... Emirates has only reduced the number of flights from Nigeria.

It is called ditching oooo!

It's okay if you don't know, but you can just come and say 'there's no such thing as landing on water'... There actually is.

holamiday:
I don't get. This explanation is a total sham. A complete scam. An uttter charade.

There is no such thing as a water landing for an aircraft that does not have capabilities to land on water. A regular helicopter lands on water, it sinks immediately. Maybe they meant that the helicopter crashed in the water and all occupants swam to safety.

I think they should tell us more about the type of helicopter.

Thanks author=shoptomydoor post=42151033]Hi Dunwun,

Thank you for contacting us.
We have looked into your enquiry and would have one of our customer service representatives call you shortly.
Your ocean shipment is currently in our Lagos office and would be dispatched to your delivery address.
You will also be updated. We are sorry for the delay and any incoveniences this has caused you.


[/quote]

Yes, it's been resolved.
Thanks.

Shoptomydoor,

It's 6 months now and I'm yet to receive all my ocean freight goods

I'm tired of inconclusive customer service personnel.

Where are my goods o

6 good months!!!

You can't understand.

praise God!

A lot of us here don't understand what's going on. Nigeria is in a big mess, desperate measures need to be taken.

It's easy to go with the group calling the idea stupid but that's only because we are ignorant and short sighted or maybe selfish.

Pls find out why, do a research as to the implications and impact of the reasons behind the policy. You'll be shocked.

The number of Nigerians the policy would significantly affect (negatively)is still a minority compared to the entire populace.

At the same time, the government needs to look for more ways to find solutions to the economic crisis and fast too.

One way.... loots, thefts must be refunded and prudently managed going forward.

Thanks @ shoppard for sharing information on corporate messengers.

I have serious issues with you when I send you an email and only part of complaints are addressed.
Pls do not stress me this time.

NG1854

What happened to justwise?

It's about one week....

Nothing much has changed except for some items that arrived by air freight within 5working days - very commendable, but then, it's not free, I paid for it!

The reasons for the delays in updating my shipments to my US warehouse are not tenable for me. All the deliveries received at the time had the SAME LABEL and were all from the SAME STORE. So why where some updated immediately and others hidden to accrue charges?



I had asked that 2 items be updated so as to meet up with yesterday's shipping, but with no apologies from stmd, the update didn't happen till today and now I have to wait a whole week...


Till this moment, after several updates of invoices, the UK items still have the the estimated values.
I don't even know the status of my items - the ones shipped without my consent and the rest. All I'm aware of, is that to resolve the issues stmd caused, we will wait till all items are in Nigeria for consolidation and payment. But this is taking tooooo long.

My items must not get missing 'sha'!

So far so good though, I appreciate Temitope - CS personal who's been consistent in attending to me.

I'm also not satisfied with the significant difference in packaging dimensions/details from the store of purchase as compared with measurements at your warehouse.
How can ear studs or a round braceletwatch measure 10" on any side??

Also, how come the $20promo container is yet to sail??

Events still unfolding....

Nah, but Frank shared with me.

@ Phema

Caccia Nicolette Dr 
204 Church Street, York ON M9N 1N7
+1416-438-2727

Www.hrh. ca

Shoptomydoor, why are you so swift to attend to complaints on this platform but work at snail speed when emails or calls are made to your customer service contacts

All these success stories are nice but I refuse to be carried away until all my concerns and issues with you are resolved today and my goods shipped out tomorrow.

Worse still, Nduka no longer responds to emails, maybe cause a lot of sweet songs are now being sung.

Summary of my complaints,

Always takes over 48hrs in uploading orders even after many calls and prompts. Had a shipment that took up to 2 weeks. After so much effort to get them to locate my goods, the order shows up and I'm charged for wrong addressing when the address on the package is the exact same as the address on all my other packages. The invoice is there for them to see.

Another observation, US shipping more straightforward, realistic, somewhat hassle free than UK shipping. Terrible mistake using their UK services. I have lost sleep over my orders. There are many other freight forwarders to consider esp in the UK.


All items are overvalued even after repeatedly sending and uploading invoices. Nothing happens. I'm guessing you make a lot of money from the 10% flat rate customs fee, that's why you beef up the values of items.

The scales at shoptomydoor need calibration, besides, they measure to the nearest whole number. So if your package weighs 0.6lbs, you'll get 1lbs instead and of course your chargeable weight goes higher and that's more money for shoptomydoor.


In UK, no consolidation, my items get split and shipped contrary to my instructions and consent. No apologies/ assurances whatsoever, now I plan on returning some goods, so what next?

Now , this one beats me, if you choose to buy a bogus item eg a plastic tray measuring 18'' by16" by 2", get ready for a whole in your pocket from the shipping costs. Could go as high as $50. It doesn't matter to shoptomydoor as in, they don't care if the value of the item is 79cents and the weight is .8lbs.

You get to talk to all the customer service people to resolve issues from temitope to Hannah, to ebuka, to debbie, to Bisola but you know what? Nothing or little is achieved other than 'we'll forward it to the dept in charge to handle this'. And you need to sing the whole song of complaints to every customer service personnel you speak to. I have spent 1.5hrs on my call credit talking to them at a go, but we've not moved much from where we started from.

The core function of any customer service is to clarify, resolve and provide solutions to ALL of customer's concerns and promptly too with minimal effort by the customer!


The ratings of any service provider is not so determined by what he normally does or should do (that's what he's being paid for anyway), but more about how he handles customers' issues and concerns when they arise.
People are supposed to get their shipments so don't think you've arrived with all these songs of praises offered by customers, it's the proper way to do business. The true test of how good you are is how you handle issues.

I have raised many issues and will give the house feedback on how this unfolds.

Regrettably, I don't have sweet praises to sing for shoptomydoor.




NG1854.

@Charlesnerd, that was part of my grievances with them. Send them an email with the copy of your invoices so that the appropriate values would reflect in your warehouse. Remember that custom charges is 10% of the declared value of your item.

shoptomydoor:


Hello Dunwun,

Kindly provide us with your order number so we look into the issues, if you had any with us. You can also send us an email so we look into whatever experience you might have had using our platform. Please note that we appreciate customer feedback and if you sent us an email immediately, it would have been resolved. We advise customers to email us as this helps us understand your needs better and equally educate customers on how we work, from our observation some complains arise when customers are yet to fully understand the services we offer.

Thank you.

My bad!

I should have been a bit more patient, I admit. I emailed my complaints and they have been favourably responded to.

I hope my items arrive in good time though with no further issues.

glassy2606:
Hello everyone,am new here please I need your help.I was at d embassy on wednesday and I was refused.the interview was a long one I almost cowill be done.not believe I will be refused please help me.VO morning madam why re you going to d US I replied for child birth and holiday.VO okay you are pregnant,cos I stil don't look it even at 23weeks,I said yes.VO what do you do,I told him I own a supermarket.VO how much do you earn I told him from 280k to 350 as my income varries depending on turnover each month.I quickly hand him my bank statement and quickly mentioned that my husband is sponsoring.I showed him husbands bank statements but he did not really check,cos I got his statements from 3different banks,He thenasked if I ve contacted any hospital in US I said yes at thet point I showed him d letter I got from the hospital and at that point he went away,showed d letter to another man came back to ask wher I got the letter,I repeated that it was sent to me on mail.I guess he entered d address on his system and at dat point he said sorry.I want to re apply,I am also tinking of getting another letter from a different hospital,and probably go for interview in abuja.please help me.what do u tink went wrong? What can I do please help me

Glassy, calm down. I know how you feel. Felt that way about 3 weeks ago, you are not the only one who has encountered refusal.

First things first, hope your ds160 form didn't contradict any of your answers, just wondering why VO asked how much you earn and why your quick response was that your hubby was sponsoring.
with 280-350k a month as your earnings, would have expected that you had your own statment with you to prove that.

Yea, it is a good idea when reapplying to get an estimate from a hospital instead of a health centre.

You seem to be quite anxious, you'll need to keep calm for your next interview in order not to be appear desperate. I've told my self as much as I want this the worst case scenario is that I'd have my baby in Naija ie it's not a do or die affair.


If a VO wants to scrutinize all 3 SOAs, trust me they will, my VO spent a good time looking through mine but in the end had no questions for me. But again you might want to consider streamlining to just 2 so that you have something significant in each.

You can try Abuja, but I don't think it's a guarantee. There's the assumption that folks there are more lenient. But I think there are some gaps in your application you have to fill esp. The hospital thing.

Lastly it doesn't matter if your weren't showing in another 4-6 weeks when you'll get a reappointment date, you'll be showing.

All the best dear. Keep calm and tell God, let your will be done.

Jayboi
I can't agree with you less. Shoptomydoor is a big time scammer from experience.

Customer service especially Bisola = 0.

Service delivery = 0

Effective communication, email alerts etc =0

Scamming in form of free shipping = 100%

Exploitation = 100%

Chloe7, have you got a date now?

@Chloe7. You do not necessarily have to wait till midnight. I suggest you keep checking on line from time to time. Yesterday afternoon within 20 minutes, the times available changed from June 23, to 29 to July 22, to July 27
I also do not think it's about the summer travellers. Thing is they've had to reschedule a lot of appointments due to their tech issues. Same reason why they've not been able to print visas for those who have been granted, and had to submit their passports . Let's hope their technical issues are resolved soonest.

sucre26:


Oh. Alright then. I hope it works out soon

Any luck?

sucre26:
Please does anyone knows what this means? I paid for U.S. visa fee 2 days back on Gtbank's website. I got a confirmation of the payment and the receipt. I've been trying to input the Reference no but I keep getting an error message. Has this ever happened to anyone?

Thought I was the only one. I'm having same issue, in fact i just sent them an email.

I guess it's due to the global IT issues they are experiencing. I suggest you keep trying.

Thanks y'all. I'm really encouraged to reapply after reading your posts.

God's perfect will be done!

Thanks Nerf, that's really encouraging I must say cos I'm trying hard not to feel bad and blame myself for something I'm not aware of.

@dyout. Thanks too. we've thought of that too I.e. applying with hubby, but she didn't ask one question about hubby. She only acknowledged that I was married. And it was right afterwards she asked if we had children.

@Nogen, I read somewhere that you can politely ask to be interviewed by another VO should you meet the same VO who had interviewed you before.
My thoughts exactly, hubby staying back was to make ties stronger at least for the purpose of my interview.

Hello travels gurus
Had my visa interview yesterday but was refused; worst part is can't seem to place my hansd on what went wrong, so I'm skeptical about reappling for fear of rejection.

I really wish I knew what I shouldn't have done or should have done. Was pretty confident from all the learnings I had garnered here.

Background:

Applied for B2, used Lagos, married, self sponsored, travelling alone, budget of about 12.1K , Oakbend medical center, precious cedars for 10 weeks accommodation, Dr FF. SOA balance of about 3.5M in 2 banks with very good inflow and outflow. First time applicant to US, previously travelled for holiday to Ghana and Dubai. Work for a multinational.23weeks gone.

Transcript(in no particular order):

It seemed like I was her first interviewee or she just came from a break cos she had window blinds half way down her window and was settling down with a cup of coffee or something. Quite formal Black woman, no smiles etc. Hardly had eye contact, cos she kept typing, her fingers were so fast.Seemed to take forever, cos she kept typing.

where are you going to in the US? Richmond texas

Why?Vacation and child birth.

Who have you contacted? FF of OBC

How longdo you plan to spend? 10 weeks

Wherewould you be staying? Precious Cedars.

Where do you work? Xyz

What do you do there? Bla bla bla

how long have you been there? ...yrs

How much do you earn? Xyz

do you have a birth plan? gave her + FF correspondences and Precious Cedars emails.

CanI see your statements. Sure, passed them to her she studied and studied and studied.

So you are going for 3 months. No... 10 weeks.

I see you are married. Yes I am

Do you have any children. No, this is our first.

Have youtravelled outside? Yeah, UAE.

And kept typing and typing and typing.

I'm sorry bla bla bla, gave me the blue paper with 214b reasons for refusal.

...that's as far as I can remember...

I had a portmanteau filled with proofs, but you don't prove what you weren't asked, rightHow do I prove strong ties, thought my place of work, job role and the fact that my husband wasn't travelling with me was good enough.

Ireally do not know what to do differently?

LadyGuinivere:
Dunwun sorry dear. It happens to the best of us. I believe they pre approve the visa sef.
Did u check out d childbirth section on NL?
Plz reapply with hubby let's see how it goes

Thanks. Yes I checked out the child birth section.

abeg Chloe, your visa awaits you. Looking back now, wish they had asked me to come back too. But that's just the benefit of hindsight. I was there in good time today but was denied. Still at a loss as to where I could have gone wrong or rather, where the VO went wrong. She focused on my work place and kept asking questions and typing. To every question I had an answer and the end no strong ties.

Purpose was child birth, clearly stated. She confirmed I was married but didn't even ask about my hubby who isn't travelling. I even thought that was strong enough for a tie. Coupled with my work place which is a multinational oil firm.

Right now, not sure if I should reapply or what my chances will be. Do I apply with hubby or how else do I prove strong ties. I'm beginning to feel the strong ties reason is a camouflage, could there be something else

Chose to share this to let those who've been denied also to know that it happens, cos it seems people would rather share their experiences when they get their visas.

To all those attending their interviews soon esp generous Chloe7(I admire your spirit) wish you the very best and all round favour.

https://www.nairaland.com/search/atlanta/0/2/0/19


Start with this....Copy and paste above link in your address bar and read through the pages.

dtush:
Hello ladies, i am new to this thread and will appreciate all the help i can get. i am five months pregnant and i plan to have my baby in the US. i am just starting my visa application process. I intend to apply alongside my husband. Please i will appreciate if someone can work me through this process. My husband has an uncle i can stay with in Jonesboro, Atlanta , Georgia. How much do we need to have in our account please. My husband is the main sponsor. we intend to start now and apply for our visa by end of this month. And does anyone have any doctor or hospital recommendation in Atlanta.

Also, i am yet to change from my maiden name. Is dat a problem. Please help as i have no relatives to stay with me should i have the baby in nigeria as both parents are late. i can be contacted via email. damilola.abbas3211@gmail.com

It's a choice.

I do not buy aso ebi, no sentiments whatsoever.

I also do not sell, or give aso ebi, i didn't even do it for my wedding! No regrets!

It's a choice you can also make, after a while people would know and respect you for it!

Heffalump:
In as much I don't support what the pastor did, he may be seeing more than we are seeing. The intention may be different from what we thot really it is- a case of Jesus vs Mary magdalen.

Hmmm, nice one!

babadem2much:
AM SURE HE HAS NEVER donated any item to refugees who flee their homes from BH attacks

we like been praised out side while our immediete neighbours suffer.

may GOD DIRECT OUR WAYS

I'm sure you're not sure!

I can tell you that a lot has been donated to refugees who fled their homes from BH attacks by the RCCG mission.