₦airaland Forum

I got the second mail... I fill both mails

pbayagbon:
hmmm
me i dey fear ooh
nddc people...make una ask well oh
BVN na direct scam things oh people
ask well oh

they didn't request for BvN

just got bank verification invite mail for the 2017 interview

pcjuvy:
Take for instance MTN that outsourced their customer care service to ISON BPO

What does Mtn stand to gain? Why suffer agents who work under the contract? MTN must have paid ISON BPO for the contract, ISON PBO pay CCR between 35k to 45k per month which is too poor...extremely poor with no bonuses like recharge cards, devices etc.
Graduates get to do this job because of the employment situation in the country. CCR work for 9 hours with 5 seconds interval between the last call and the incoming call, can you imagine as agents get to talk for an average of 5 hours pee shift non stop!!!!!

Agents are expected to attend to 200 customers per day and agents must raise requests for each call. This is crazy.
Agents are not allowed to use their phones and even to use the restroom is forbidin as agents are usually attacked when they make use of the restroom with the new software in the company known as Avaya!!. It is pathetic. Really pathetic. I'm sure when you check the amount of money Mtn must have spent per agent, it must be more than what ISON BPO pays to each CCR! Now, why outsource the service?
Why can't Mtn employ these CCR, pay them above the ridiculous amount the company (ISON BPO) pay these staff?
Why work when you can't use the salary to even maintain a decent home? Why work when salary cant even allow you to start up a family after spending years and money in school?/We are talking about graduates here?
Is it that companies like MTN run away from paying workers bonuses? They can still employ these workers and pay them high and avoid bonuses and develop another term for them instead of outsourcing the service to contract companies who exploit these citizens of ours and pay them ridiculous salaries! It is completely unfair. People work from month to month and do nothing with the salary.
You can imagine earning between 35k to 45k per month as a graduate in this economy of ours!

When next you call Mtn customer care centre, please empathise with that agent speaking with you because he/she is suffering and not happy. As a CCR, your eyes, ears, back bones etc will suffer badly! They can't use their phone except during break time (30 minutes, 15 minutes and 15 minutes), to use the restroo[m is almost an evil as you get to be shouted at!!

It is really a pathetic place to work! I still need to understand why companies outsource their services as contract staff get to suffer. This our country have really suffered most of us!

So pathetic... Nigeria graduates!

any latest..since the test?

Nigerian can be defined as a set of individuals, group, ethics which never give up no matter the level of the situations .

Negligence of Duty!

SARS dey ur back!

Safety is a way of life , PPE is the last preventive measure but it can safe your life at the end.

Riches are connected to rich, wealth is attracted to those who are wealthy!

Cinema here I come this week

Seplat Abeg show me love na, took test on 27th, hopeful!

Any idea about their pay?

Dragnet has made me lost many amazing opportunities... but still optimistic:

Wetin concern me with the name sef.

can someone just organise basic tutor on dragnet questions, i think a weekend stuff will do please.

FamousGrace:
Please, who is in Lagos and can volunteer to tutor me on dragnet study materials.. I have written a Lotta dragnet but unsuccessful.. There must be a change this year biko. Please help a sis out.

hmm we happened to be in same shoes... written about 10 dragnet test but regret mails just keeps coming, i will appreciate a personal tutor too

martinsfm:
dragnet invite.. please who knows how much they pay so we can know if we should chase it or abandon

i need to know their pay if it worth chasing at all.

Got a smilie mail now with same address but I am too way sure that it’s GNLD (global resources)

V

OneCorner:
Ade-ojo is not a Yoruba name.
it's an isoko name. One of my uncle, an isoko man bears that name sef. Ask ishilove she has an inlaw from isoko bearing ade-ojo too

Mumu...the man is from ilara Mokin in Ondo state.

End time feefu

Bangaleee....

The guy above me ��

.

Ask Buhari

poor safety culture,... do electric safety nba...do NEBOSH no! ....use correct PPE (i have been doing this job for years without it). Safety is a way of life.. RIP

successfully apply o

how much is london used oo.........

olosho

countryfive:
what is eko city to whites? they have gone beyond celebrating mediocrity.

Ask Buhari ooo