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Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? - Career (6) - Nairaland

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Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by boluyongp(m): 6:50pm On Jun 12, 2015
themodernman:


You never jam original mad girl
well, na because me I no dey appear mad, I no dey act mad and I no dey talk mad. Chikena!
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by mrwonlasewonie: 6:54pm On Jun 12, 2015
logica:
Are you male/female?
what does that matter undecided
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Unibentested(m): 7:26pm On Jun 12, 2015
bongolistik:
I believe this is a serious issue to address, the case of some female bankers that ocupies the customer care units of the bank.

First of all, I don't think that some of them even know what their duties are and what customer care unit entails. When you meet some hyper-reactive female bankers occupying that position, then you get to understand me well and ask what the hell those kind of people are doing at that section.

Some of them are very impatient, so full of themselves (because of maybe one 100k they receive monthly), rude and obviously don't know what their jobs entail.

I have met them in UBA, GTB and some other banks, and I begin to wonder if this is the case of job miss road.

All customer care job in every organization or establishments entails that those in charge are people with good humours, patience, friendly, always ready to attend and help out customers and even respond to the most stupid questions, they are always supposed to handle and treat every customer warmly without any string nor pains attached.

But reverse happens to be the case in many instances. You get to see some female bankers that call themselves customer care attendants: some of them, very hostile and you dare not make the mistake of asking them one question twice even when you repeated the question thinking that they did not hear you well initially, they can even shout at you or squeeze face and hiss, very hyperactive set of people. In fact they are always not happy. They bite at every little issue.

Whenever I see and notice them in banks, I just shake my head in dismay and often say to myself 'who kept this one here as a customer care assistant self'.

Lol..very true..Let me use this medium to mention that for those who live on the Ajah axis in Lagos, If you ever have course to visit First Bank Badore road, as soon as you enter the door, you would be welcomed by the calmest, most patient and respectful customer care executive I have ever come across..who happens to be a guy..a light complexioned guy..Ladies are so impatient.

1 Like

Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by haul: 7:39pm On Jun 12, 2015
I see so many buffoons,that are deluded and demented talking about you dressing well,talk good english,put a smile, are you going there to woo her? She should go hit her head on an atm machine! Wetin concern me with amount wey dey my account! If I deposit 500# or have #500 in my account and you act asinine towards me will cut you into shapes! Rubbish, brace yourself up and know your right,if they act funny withdraw from them and open a new account.

No excuse for incompetence!
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by blakky97(m): 7:40pm On Jun 12, 2015
Kachisbarbie:
lols.
Hyperactive isn't the word. Rudeness, lack of courtesy is more appropriate.

It has nothing to do with the desk (CS), it's inbuilt. If you take them away from CS to FT or some other desk, they would still be rude. grin
The best their HOP can do is to remove such person from a desk where he/she has customer interface. This would be done after series of complaints from customers.

Sometimes it could be work pressure, other times irate customers always forming quality controllers have a way of getting on their nerves.

In all, report them. If the HOP does nothing, call the Head Office.
why ladies specifically?

1 Like

Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Ladycloud(f): 7:42pm On Jun 12, 2015
loomer:
If u wan see rude, enter first bank
....am telling u...dats y I go to guys oooo.. coz They will look at my face and not start pushing me around
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Nobody: 7:48pm On Jun 12, 2015
robinicule:
female bank workers are always on their period

As sexist as this sounds, I just had to like it grin grin
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by themodernman: 7:50pm On Jun 12, 2015
boluyongp:
well, na because me I no dey appear mad, I no dey act mad and I no dey talk mad. Chikena!

Meet mad girl and you go slap yourself for wetin you just talk.
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Nobody: 7:52pm On Jun 12, 2015
blakky97:

why ladies specifically?

Hmmm.
I wish I knew the answer to that.
Y'know women could be very emotional and petty, you talk/look at them in one kinda way and they feel it's because they are women.

I guess it makes them try so hard to appear and sound tough.

1 Like

Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by loomer: 7:53pm On Jun 12, 2015
Ladycloud:
....am telling u...dats y I go to guys oooo.. coz They will look at my face and not start pushing me around

The one wey de pain pass na ugly girls go de use person play
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by KingTom(m): 7:55pm On Jun 12, 2015
ThoniaSlim:

Wicked grin
grin grin grin
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Creamish(f): 8:08pm On Jun 12, 2015
Kachisbarbie:


Lets say I studied Banking&Finance... grin

Truetalk, some of them are naturally rude. They just need to meet their match, there is one in Diamond Bank Uyo(AKS), Abak road. Her name is Ekaette, very beautiful girl o.

The girl dey wash people steady. Surprisingly, she gets away with it, I am sure one Group Head is on her matter. That her rudeness isn't natural_ she has a strong backbone.

lolz... its worse when they have godfathers.. they basically become untouchable.
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Babaken(m): 8:09pm On Jun 12, 2015
my dear try UBA den you no say the rest de lean.
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by blakky97(m): 8:09pm On Jun 12, 2015
Kachisbarbie:


Hmmm.
I wish I knew the answer to that.
Y'know women could be very emotional and petty, you talk/look at them in one kinda way and they feel it's because they are women.

I guess it makes them try so hard to appear and sound tough.
women have issues generally.
I moved to a new compound a year ago, when I first came, I always saw 3 or 4 women outside backbiting all the time. they appeared to be best friends. as I speak to you, they are all keeping malice with each other.

conversely, all the men in the compound have a close knit friendship. we repair light, solve issues, talk politics, funny enough the malice between their wives didnt affect their friendship.

summary; women are petty, trivial, weak, jealous, ungrateful, spiteful, and a thousand other negative things time and space wont let me mention. have you ever wondered why girls cant live peacefully with them selves and yet expect to live peacefully with their husbands? I am a hater of girls. I hurt them everytime the opportunity presents itself. im not gay? never? but beyond sex, and maybe a few mature funny female friends, I keep em at arms lenght for the interest of peace.
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Creamish(f): 8:10pm On Jun 12, 2015
Kachisbarbie:


Hmmm.
I wish I knew the answer to that.
Y'know women could be very emotional and petty, you talk/look at them in one kinda way and they feel it's because they are women.

I guess it makes them try so hard to appear and sound tough.

Jevniks Restaurant uses only male waiters.. I guess they don't need female drama..
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Nobody: 8:18pm On Jun 12, 2015
Creamish:


Jevniks Restaurant uses only male waiters.. I guess they don't need female drama..

Creamish oooo
Do you know I go there for lunch at times, your post just made me flash back. All their waiters are male!
Majority of the waiters in their Aba branch are from AKS, ibibios and co...

Hahaha, it's so funny I didn't even observe it prior to your post.


blakky97:

women have issues generally.
I moved to a new compound a year ago, when I first came, I always saw 3 or 4 women outside backbiting all the time. they appeared to be best friends. as I speak to you, they are all keeping malice with each other.
conversely, all the men in the compound have a close knit friendship. we repair light, solve issues, talk politics, funny enough the malice between their wives didnt affect their friendship.
summary; women are petty, trivial, weak, jealous, ungrateful, spiteful, and a thousand other negative things time and space wont let me mention. have you ever wondered why girls cant live peacefully with them selves and yet expect to live peacefully with their husbands? I am a hater of girls. I hurt them everytime the opportunity presents itself. im not gay? never? but beyond sex, and maybe a few mature funny female friends, I keep em at arms length for the interest of peace.

It's not that bad na. All these adjectives for us?

Chai
Diaris godu ooo cry cry

We don't even know why we act the way we do embarassed. Lmao
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by blakky97(m): 8:18pm On Jun 12, 2015
boluyongp:
Its because of the way you are dressed. If you dress well, trust me, they'll address you well. It is true that the way you are dressed is the way you are addressed and it is a pointer to your address.

I was at Union Bank yesterday, I needed a pen, the lady was using it. She stopped what she was doing and gave me, she had to look for another.
I then went to GTBank to do BVN, the lady saw me seated with others, she specifically singled me out of the rest and asked if I had done my BVN. I later approached her for her pen which she gave.

So, dress well, smile and speak politely. They are used to rude people, so surprise him/her by being different, you'll get their attention easily. Dress well to get her attention, Smile to break her defences, Talk well to win her favour.

Hope this helps.
so everybody who has had a bad experience wore torn or cheap clothes. even a mechanic on soiled uniform deserves respect. have you noticed those bush air hostesses in bellview airline? I snapped one while she was frowning and if yall dont mind I will share.
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by blakky97(m): 8:20pm On Jun 12, 2015
boluyongp:
Its because of the way you are dressed. If you dress well, trust me, they'll address you well. It is true that the way you are dressed is the way you are addressed and it is a pointer to your address.

I was at Union Bank yesterday, I needed a pen, the lady was using it. She stopped what she was doing and gave me, she had to look for another.
I then went to GTBank to do BVN, the lady saw me seated with others, she specifically singled me out of the rest and asked if I had done my BVN. I later approached her for her pen which she gave.

So, dress well, smile and speak politely. They are used to rude people, so surprise him/her by being different, you'll get their attention easily. Dress well to get her attention, Smile to break her defences, Talk well to win her favour.

Hope this helps.
so everybody who has had a bad experience wore torn or cheap clothes. even a mechanic on soiled uniform deserves respect. have you noticed those bush air hostesses in bellview airline? I snapped one while she was frowning and if yall dont mind I will share. the person she was rude to was better dressed than a humble billionaire.
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by blakky97(m): 8:23pm On Jun 12, 2015
Kachisbarbie:


Creamish oooo
Do you know I go there for lunch at times, your post just made me flash back. All their waiters are male!
Majority of the waiters in their Aba branch are from AKS, ibibios and co...

Hahaha, it's so funny I didn't even observe it prior to your post.




It's not that bad na. All these adjectives for us?

Chai
Diaris godu ooo cry cry

We don't even know why we act the way we do embarassed. Lmao
lolzz @signature
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by yollychika(f): 8:24pm On Jun 12, 2015
Na work pressure... Una no go understand undecided
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Emzzy(m): 8:42pm On Jun 12, 2015
Pls I need help oo. I heard over the radio that they are doing BVN. pls I need direction to where I can do it.
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Fabzgrace(f): 8:55pm On Jun 12, 2015
The one's ive met have been quite nice
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by carlzy: 9:07pm On Jun 12, 2015
I've got to say this, First bank staffs are the worst in the banking industry and it isn't a secret. The ain't welcoming at all.
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by spiralwedge(m): 9:12pm On Jun 12, 2015
Rumpelstiltskin:
@OP, if you know how much they pay these ladies at the end of the month......

If you know how old these ladies are, yet without a boyfriend or fiance.......

If you know how many siblings and parents these ladies have to cater for from their little salary......

Then you wouldn't ask this question. grin

u sound like a teenager. smh

so customers should bear the brunts?
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Rosemary216(f): 9:46pm On Jun 12, 2015
anigold:


Example of polite language.
U mean igbo,yoruba or ibibio.

hahahaha... Hausa z a better idea
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Rosemary216(f): 9:47pm On Jun 12, 2015
themodernman:


Which way?
politely!
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Nobody: 10:08pm On Jun 12, 2015
Diamond, GTB, UBA and Skye banks are where I have had nasty experiences with customer care staff.
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by themodernman: 10:53pm On Jun 12, 2015
Rosemary216:
politely!

Doesn't work...infact it's d opposite dat works...women av been known not to know what they want.
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Nobody: 10:54pm On Jun 12, 2015
njays24:
WhEnever I'm going to organisations where they have ladies like that,I'm always ready for them. When the want to stat with that attitude,I show them that I also have PHD in giving people like them ATTITUDE!


Lol,
Calm down.

I just checked ur profile, one interesting thing there is that the section in NL that u ate most active in is " CRIME"

why?
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Nobody: 10:59pm On Jun 12, 2015
kenonze:



Lol,
Calm down.

I just checked ur profile, one interesting thing there is that the section in NL that u ate most active in is " CRIME"

why?
Well I don't usually let people know this,but I'm a secret agent;I am a spy with the SSS. Apart from being a spy,I also run my own personal biz. *winks*
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Nobody: 11:21pm On Jun 12, 2015
boluyongp:
Its because of the way you are dressed. If you dress well, trust me, they'll address you well. It is true that the way you are dressed is the way you are addressed and it is a pointer to your address.

I was at Union Bank yesterday, I needed a pen, the lady was using it. She stopped what she was doing and gave me, she had to look for another.
I then went to GTBank to do BVN, the lady saw me seated with others, she specifically singled me out of the rest and asked if I had done my BVN. I later approached her for her pen which she gave.

So, dress well, smile and speak politely. They are used to rude people, so surprise him/her by being different, you'll get their attention easily. Dress well to get her attention, Smile to break her defences, Talk well to win her favour.

Hope this helps.

SORRY TO QUOTE YOU, BUT YOU ARE THE DULLEST PERSON ON THIS PLANET. NO WONDER 419 DEY ALWAYS CHEAT YOU.


YOU THINK SAY DRESS MATTER AGAIN.

GO SEE THOSE AHAJI FOR BANK, SEE AS THOSE MUMU FEMALE BANKERS DEY WORSHIP THEM AS GOD.


YOU KNOW WHY?


MONEY


MONEY



MONEY.




BOY HAVE MONEY AND YOU WONT EVEN THINK OF DRESSING TO PLEASE ANY FVCKING FEMALE.

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