It's first bank na truly the first

holluikon:


Thank you so much ; my problem solved, although the email you gave me is not it, but the one you stated above and calling one of the above numbers helped.. I'm so grateful

I am glad your problem has been resolved. Keep banking with First bank. Thanks

dingbang:
I am glad your problem has been resolved. Keep banking with First bank. Thanks

Another request ; how can I upgrade my daily transfer limit to that of 500k??

holluikon:


Another request ; how can I upgrade my daily transfer limit to that of 500k??

do a transaction of less than 20k.. You can as well recharge your line with any amount. Then it will activate. You will be sent an OTP in your message inbox to authorize the transaction. Copy it and paste in the otp box and fill all the necessary info. Click pay.

When you have recharged your line please inform me.. I will need your account number to activate it on the platform.

dingbang:
do a transaction of less than 20k.. You can as well recharge your line with any amount. Then it will activate. You will be sent an OTP in your message inbox to authorize the transaction. Copy it and paste in the otp box and fill all the necessary info. Click pay.

When you have recharged your line please inform me.. I will need your account number to activate it on the platform.

Yes I have recharged today

holluikon:


Yes I have recharged today

ok nice one

dingbang:
ok nice one

So what do I need to do to extend the daily transaction?

holluikon:


So what do I need to do to extend the daily transaction?

nothing else Sir.. You can now start making your transactions.

Download the mobile app today..

Reduced transfer charges from 100naira to 52naira..

Fast and covenient


Secured

dingbang:
Quick tip...


Some of us may ask, how much is first bank charging for transfer?

For your information, CBN has implemented that charges on transfers are pegged at 52NGN against the old 105naira charge for transfer transactions.. Did you know?

@Emboldened, it seems its only Access Bank that charges lower (50NGN) on transfers

Mtcheww. Who app help?

I use *894* to do magic.

dingbang:
Keep your questions coming... I am here to serve.


Now some of our first bank customers may have issues downloading the First Mobile App, for those using the Android OS, it might be due to the fact that your version is not up to date. The firstMobile app will work perfectly on android versions from 4.1 upwards.. Please check your version to know if its compatible. For those of us using ITEL phones with updated android OS, unfortunately, when downloading firstMobile app, you will observe that it says "not compatible with your device". Don't worry. Use Xender app to transfer the first Mobile app from another device onto your ITEL phone. Its easy.


Please keep your questions coming. I am here to serve you better

i have a first bank account, and i use 3 channels in carrying out my transactions (mobile, internet banking as well as the USSD).

However i have complained countless times on issues concerning refund. i try to recharge my phone via ussd. *894*×××# i get a a transaction fail response, i get a debit alert that never gets refund. It's so annoying.

Also statement of account via internet banking shows duplicate transactions.

Kindly work on this two issues and I'm good.

However i rank First bank mobile app as number 1, follow by diamond. GTB would have been 1st except for the flaws of having to save one time beneficiary before making a transfer

I'll take the zenith or diamond bank apps over the firstbank app anyday. I have used like 5 nigerian bank apps.. firstbank was d first i uninstalled. To many issues.


By the way dingbang do you guys have a travel feature on the app now?

geekybabe:
I'll take the zenith or diamond bank apps over the firstbank app anyday. I have used like 5 nigerian bank apps.. firstbank was d first i uninstalled. To many issues.


By the way dingbang do you guys have a travel feature on the app now?

yes we do.. We have updated our app.. Please install the new app and follow the steps .. Its easy to install now.. The app has been upgraded

smartty68:

@Emboldened, it seems its only Access Bank that charges lower (50NGN) on transfers

Are u sure? Its d charge from CBN...

dingbang:
A lot of people keep asking me when they download the FirstMobile App, they can't transfer more than 20k , I always tell them that due to security, First bank Has made it so that the first two transactions has to be less than or equal to 20k before your daily transfer limit can be extended to 500k .

This is another security measure, a FIRST from First Bank...

Weh done Sir, no offence, but Access Bank daily transfer limits is #1,000,000(one million naira) and yet they have the best security.

smartty68:

Weh done Sir, no offence, but Access Bank daily transfer limits is #1,000,000(one million naira) and yet they have the best security.

first bank also have a daily transfer limit of 1million. Using the token.. We decided to limit it for those without token because of security such as at gun point. The damage to your account will be reduced . think!

dingbang:
Please, if you have any confusion along the line when setting your your mobile app,,do well to contact me, my number is displayed at the top of the thread.


I understand some of us have the mobile app but haven't used it all.. Why stressing yourself going to the bank everyday to transfer money? When you have something that can ease your day to day transactions? Some of us just like to stress ourselves unnecessarily and it's annoying Me.


Please register your account today by following the simple steps above. Thanks

@Emboldened, because some of us don't want our money hanging in the air. When it comes to online transaction First Bank the learn work

Mind you please I'm not trying to spoil your market for you. First Bank wahala too much

dingbang:
Are u sure? Its d charge from CBN...

Ogar I'm a confirm Access Bank customer. Anytime anyday I'll choose Access Bank and UBA over others.

smartty68:

@Emboldened, because some of us don't want our money hanging in the air. When it comes to online transaction First Bank the learn work

Mind you please I'm not trying to spoil your market for you. First Bank wahala too much

I understand your shortcomings. Why not install the new app and see the new features. It comes with mind blowing features such as e receipt where you get to save receipts for every transaction made

dingbang:
I understand your shortcomings. Why not install the new app and see the new features. It comes with mind blowing features such as e receipt where you get to save receipts for every transaction made

I abandoned the account about 6years ago as I couldn't stand their unnecessary network and poor customer services

smartty68:

I abandoned the account about 6years ago as I couldn't stand their unnecessary network and poor customer services

6 years ago is far different from 2017 sir..

dingbang I have just installed the app and used your referral code.
When your bank newly launched the app, I was told I needed to purchase token before I'll be able to use the app. I almost closed my account with your bank.
I'm glad the app can be used now, without paying for any token.

PS: Very apt marketing strategy you got, I pray you meet your target. I know you will. All the best

please i always have a challenge transferring to sterling bank and Stanbic IBTC.

KingBish:
dingbang I have just installed the app and used your referral code.
When your bank newly launched the app, I was told I needed to purchase token before I'll be able to use the app. I almost closed my account with your bank.
I'm glad the app can be used now, without paying for any token.

PS: Very apt marketing strategy you got, I pray you meet your target. I know you will. All the best

thanks so much Kingbish. First bank has evolved over the years.

As for the marketing strategy, I am starting to see marketing as fun. I was like, is it what people are running away from? The benefits just outweigh any other job sector cuz you get to improve on your selling skills and learn new selling strategies.

I keep trying to register as a new user an it keep saying invalid Card number
Meanwhile, the numbers on my ATM is 19figures

dioma:
please i always have a challenge transferring to sterling bank and Stanbic IBTC.

what is the challenge? I am at your service.

Click transfer button on the main page

Click other banks


Find stanbic ibtc or sterling bank on the list

Enter all the information needed

Click pay..


Please install our new app.. It might be that you are using the old version

Good day OP please I forgot my m-pin what's the remedy And I can't remember my security questions as well.

dingbang:
nothing else Sir.. You can now start making your transactions.

actually buying air time doesn't count try transferring a thousand naira twice and also hope it's not a student account?