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Customer Robbed Of N1 Million After MTN Allegedly Gave Access To Her SIM. - Crime (3) - Nairaland

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Re: Customer Robbed Of N1 Million After MTN Allegedly Gave Access To Her SIM. by oluangelkay(f): 11:26am On Aug 10, 2018
This story doesn't add up one bit. if MTN swapped her line, how come she was able to receive message on that line also. that means at that time, she has one mtn number running on two different phones which is not possible.
Re: Customer Robbed Of N1 Million After MTN Allegedly Gave Access To Her SIM. by fergie001: 11:29am On Aug 10, 2018
Very true..
Know someone it happened to
Re: Customer Robbed Of N1 Million After MTN Allegedly Gave Access To Her SIM. by neolboy(m): 11:32am On Aug 10, 2018
HungerBAD:
This is bad.

This could have been prevented to a large extent if that person was like me.

My BVN is in my head.

I have no ATM cards(not even one), I don't have online access to any of my accounts. I don't have a current account or sign cheques.

Whatever I have, are in my Savings Accounts,and for you to take anything from there, you have to walk into the Bank.

It is not convenient, but it is better and safer.



With just #30 your bvn can be gotten through your sim card if stolen or swapped
Re: Customer Robbed Of N1 Million After MTN Allegedly Gave Access To Her SIM. by Fariq: 11:33am On Aug 10, 2018
HungerBAD:
This is bad.

This could have been prevented to a large extent if that person was like me.

My BVN is in my head.

I have no ATM cards(not even one), I don't have online access to any of my accounts. I don't have a current account or sign cheques.

Whatever I have, are in my Savings Accounts,and for you to take anything from there, you have to walk into the Bank.

It is not convenient, but it is better and safer.

You must be that rich then and moneyphilic to secure your account in this manner.
Re: Customer Robbed Of N1 Million After MTN Allegedly Gave Access To Her SIM. by myke92(m): 11:34am On Aug 10, 2018
bobkezel:
This is why it is safer to pin lock ur Sim card.

Very simple!

1 Like

Re: Customer Robbed Of N1 Million After MTN Allegedly Gave Access To Her SIM. by sirusX(m): 11:38am On Aug 10, 2018
Partnerbiz:


How?

Well, I dunno much about under-g wired financial transactions, but I know that since the bvn is tied to your account, it can be used as an access just like your debit card details and pin...talkless of personal details they can always acquire

Let me not get stated with the OTP that gets sent to your phone number as SMS

So, your phone line needs to be guarded seriously
Re: Customer Robbed Of N1 Million After MTN Allegedly Gave Access To Her SIM. by psalmmycapo(m): 11:39am On Aug 10, 2018
guys...guys... guys... you cant sue mtn... for someone swapping your sim... the person must know your last recharge amount and also know atleast 10numbers including the one you called now that might be easy but he would also need your name and you cant swap on phone you have to go to their office wjrre they match details like your photo and even verify if youbown the sim... but whats not easy is using bvn to collect money from your account... � then he would need you bank password and other things... if this thing really happened then the sim swapping was just the least of all cause it doesnt make sense and yea this doesnt add up if your sim is swapped you dont call a bank you call you netwrk provider... and if you call a bank... then just like someone said it still doesnt add up cause even if thr money is transferred its to another account and the moment they see it all they would do is send a message to that bank amd your money is back and the account would be traced to its owner and the owner arrested...simple and clear this is a sham... not possible without details

1 Like

Re: Customer Robbed Of N1 Million After MTN Allegedly Gave Access To Her SIM. by Oyerinde16(m): 11:45am On Aug 10, 2018
HungerBAD:
This is bad.

This could have been prevented to a large extent if that person was like me.

My BVN is in my head.

I have no ATM cards(not even one), I don't have online access to any of my accounts. I don't have a current account or sign cheques.

Whatever I have, are in my Savings Accounts,and for you to take anything from there, you have to walk into the Bank.

It is not convenient, but it is better and safer.
u are day dreaming, once u receive bank alert on your phone, ur phone is already linked to your bank account and transactions can be performed FROM your phone,
Re: Customer Robbed Of N1 Million After MTN Allegedly Gave Access To Her SIM. by otunbakolawole(m): 11:49am On Aug 10, 2018
More wisdom to you o! Higher higher u shall go
Donald95:
This story no add at all.

Was it also MTN that gave out your USSD banking transaction pin?
I no won talk too much abeg I won sleep.



Why Bank first instead of customer care. You knew exactly where they were heading next because you've compromised some personal data


MTN don't just swap like that. Their are some basic personal info that must be submitted to convince customer care.

If your money was actually transferred, don't panic the money went from a destination to a destination and that destination it went to has an owner that can be traced chikina
Re: Customer Robbed Of N1 Million After MTN Allegedly Gave Access To Her SIM. by otunbakolawole(m): 11:50am On Aug 10, 2018
without pin/password abi?
Oyerinde16:

u are day dreaming, once u receive bank alert on your phone, ur phone is already linked to your bank account and transactions can be performed FROM your phone,
Re: Customer Robbed Of N1 Million After MTN Allegedly Gave Access To Her SIM. by Shaev7(m): 11:53am On Aug 10, 2018
Donald95:
This story no add at all.

Was it also MTN that gave out your USSD banking transaction pin?
I no won talk too much abeg I won sleep.



Why Bank first instead of customer care. You knew exactly where they were heading next because you've compromised some personal data


MTN don't just swap like that. Their are some basic personal info that must be submitted to convince customer care.

If your money was actually transferred, don't panic the money went from a destination to a destination and that destination it went to has an owner that can be traced chikina
This issue I followed and was part of the conversation yesterday on twitter, USSD was not the medium used to perform that transaction. You and I know that its only Bank App such things do occur and possibly Internet Banking (if you allow save username and Password on login) of which on I-Banking I don't recommend save username and password.
Seriously, I also don't recommend Bank Mobile App for anyone, its not secured. For now it's USSD code that's quite secured for now. Our Mobile Telecommunications company are fraudulent.
Re: Customer Robbed Of N1 Million After MTN Allegedly Gave Access To Her SIM. by Trenton: 11:54am On Aug 10, 2018
HungerBAD:
This is bad.

This could have been prevented to a large extent if that person was like me.

My BVN is in my head.

I have no ATM cards(not even one), I don't have online access to any of my accounts. I don't have a current account or sign cheques.

Whatever I have, are in my Savings Accounts,and for you to take anything from there, you have to walk into the Bank.

It is not convenient, but it is better and safer.


you are very very archaic
Re: Customer Robbed Of N1 Million After MTN Allegedly Gave Access To Her SIM. by micflo28(m): 11:56am On Aug 10, 2018
She gave out her ussd pin, card number or ICC to someone who used them against her. You need to fill a form, bring the details of the number you are swapping and a valid I.d card at an mtn office before you sim can be swapped. Please stop maligning MTN and her reputation in public.
Re: Customer Robbed Of N1 Million After MTN Allegedly Gave Access To Her SIM. by anjilgreat(f): 12:04pm On Aug 10, 2018
HungerBAD:
This is bad.

This could have been prevented to a large extent if that person was like me.

My BVN is in my head.

I have no ATM cards(not even one), I don't have online access to any of my accounts. I don't have a current account or sign cheques.

Whatever I have, are in my Savings Accounts,and for you to take anything from there, you have to walk into the Bank.

It is not convenient, but it is better and safer.


pls which bank are you using that allows that?.

I am asking because I opened a first bank acct. with d idea of having an acct. that is not linked electronically and will not involve the use of ATM card so that I can save my larger sum of money there to ensure safety and use the bank teller whenever I want to withdraw huge cash.

But I was surprised when First bank told me that I won't be able to get my money with the bank teller and that the only option is to get an ATM card. I was really disappointed.

Pls I need options of banks that will not make the use of ATM card mandatory and permits over the counter withdrawal even if it will attract the extra payment of #100 as it used to be. Thanks.
Re: Customer Robbed Of N1 Million After MTN Allegedly Gave Access To Her SIM. by Emmymarvel(m): 12:14pm On Aug 10, 2018
[quote author=modelmike7 post=70144333]Something is missing in all these.
This is a fraud from home or from someone who knows all about her info.
MTN are not that daft or unprofessional. [/quot

yes a person from her home, and secondly that person had help from an mtn staff. because I remembered a time armed robbers robbed my mum n strole her fone, I went to mtn office to retrieve her line.
with all her id cards but they refused saying that she has to come by herself.
mtn don't swap line in absentia. d person had help from mtn office
Re: Customer Robbed Of N1 Million After MTN Allegedly Gave Access To Her SIM. by Enskynelson(m): 12:15pm On Aug 10, 2018
HungerBAD:
This is bad.

This could have been prevented to a large extent if that person was like me.

My BVN is in my head.

I have no ATM cards(not even one), I don't have online access to any of my accounts. I don't have a current account or sign cheques.

Whatever I have, are in my Savings Accounts,and for you to take anything from there, you have to walk into the Bank.

It is not convenient, but it is better and safer.

With your Simcard, dialing a code reveals your BVN. It doesnt have to be saved in the contacts.

1 Like

Re: Customer Robbed Of N1 Million After MTN Allegedly Gave Access To Her SIM. by Emmymarvel(m): 12:15pm On Aug 10, 2018
yes a person from her home, and secondly that person had help from an mtn staff. because I remembered a time armed robbers robbed my mum n strole her fone, I went to mtn office to retrieve her line.
with all her id cards but they refused saying that she has to come by herself.
mtn don't swap line in absentia. d person had help from mtn office
Re: Customer Robbed Of N1 Million After MTN Allegedly Gave Access To Her SIM. by Awoo88: 12:15pm On Aug 10, 2018
HungerBAD:
This is bad.

This could have been prevented to a large extent if that person was like me.

My BVN is in my head.

I have no ATM cards(not even one), I don't have online access to any of my accounts. I don't have a current account or sign cheques.

Whatever I have, are in my Savings Accounts,and for you to take anything from there, you have to walk into the Bank.

It is not convenient, but it is better and safer.
You are a very poor man

1 Like

Re: Customer Robbed Of N1 Million After MTN Allegedly Gave Access To Her SIM. by sonymax16(m): 12:17pm On Aug 10, 2018
anjilgreat:


pls which bank are you using that allows that?.

I am asking because I opened a first bank acct. with d idea of having an acct. that is not linked electronically and will not involve the use of ATM card so that I can save my larger sum of money there to ensure safety and use the bank teller whenever I want to withdraw huge cash.

But I was surprised when First bank told me that I won't be able to get my money with the bank teller and that the only option is to get an ATM card. I was really disappointed.

Pls I need options of banks that will not make the use of ATM card mandatory and permits over the counter withdrawal even if it will attract the extra payment of #100 as it used to be. Thanks.
I know of access, gtb and keystone bank. You can withdraw ur money over the counter without any charges
Re: Customer Robbed Of N1 Million After MTN Allegedly Gave Access To Her SIM. by Gboliwe: 12:31pm On Aug 10, 2018
This story get serious K-leg
Re: Customer Robbed Of N1 Million After MTN Allegedly Gave Access To Her SIM. by Fitbillionairep: 12:34pm On Aug 10, 2018
please dont call it robbery before police and sars start to shoot innocent yahoo boys oooooooo
Re: Customer Robbed Of N1 Million After MTN Allegedly Gave Access To Her SIM. by Chidonc(m): 12:39pm On Aug 10, 2018
QuickStandard:
Similar thing happened to me two weeks back.

So, two weeks ago been wednesday 25/07/2018 i came back early and went straight to my wife's shop, I dropped my Phone on top her table, carried my baby and decided to get noodles to eat from a lady who prepare noodles just across her shop.

When i came back I was like swht where's my phone, she looked at me and said she didn't see my phone that she only saw the ear phones and brought them inside.
I told her that the earphones were with the phones when I left.

That was when she remembered that a guy came to the shop immediately I left and wanted to buy almost everything, he requested for soap, tea, drinks, milk and some other things, and after she arranged everything the guy said he want to take cash from someone overthere to pay, and she (my wife) happy that she's gonna sell lot of stuffs was unsuspecting of anything.

It was after the guy left, she waited and the guy never returned before i came back.

That was when it dawned on us that the guy must have taken the phone while she was busy arranging his requests.


We dialed the number and it was already switched off.

I tried calling MTN to block my line, but the answering machine kept talking, i couldn't talk to any costumer care Rep.

Later in the night at about 7.25pm precisely we tried the number and it was ringing but the thief kept busying the calls.
that was when I realized something must be fishy because;

1. My Phone is pass worded, meaning my phone can't be accessed unless he's gonna flash the phone that night, and even if he does meaning all the info in my phone would be gone, so I wasn't loosing sleep

2. I have two sim in the phone, the second sim was still switched off.

my thoughts, why will my mtn sim be on and the second line off?

so we started dialing the number, the criminal kept on cutting the calls.

I was worried, does it mean these guys want to commit fraud with my line? why will someone still a phone and instead of throwing away the sim card< he still kept the sim.

I decided to go online to see the easiest way to talk to mtn costumer care service.
until i saw this;

"How To Easily Reach Any MTN Customer Care Rep? Dial 180. Press 9 to go the main menu. Press 6 for support. Press 0 to speak with a Customer Care Rep.".

I followed the procedures and finally i spoke with them to blocked the line.

after asking me a couple of questions and answering them successfully, they promised to block the line.

we kept on calling my line afterwards and it kept on ringing, till someone with well spoken English picked and sincerely i rained curses on him, the guy cut and i called him back he picked, He now told me to calm down that he's a police officer, and that the person that stole my phone was already arrested, that i should come to the station 8.am the next morning.

I told him to give me his number that i have already called mtn to block the line, He declined giving me his number saying there's no need, that his name is Osas, once i get to the station I should ask of him.

After I dropped to my surprise he called me back and said I should call mtn not to block the line, I said ok, but I decided not to call MTN back.

first thing in the morning the following day, I went to the station to complain but I was told there's no officer with the name osas in that station, that I have been deceived.

So i went to MTN office to retrieve my line.

But decided to check my account balance, lo and behold, the some of 15k had already been deducted from my account.

How did they manage to do that i don't know, but thank God for the timely intervention of MTN agent that night.

But all I know is that the line is the line linked with my BVN number and that's what i use to receive alert.

immediately my sim cad was active yesterday all the alert were just pouring in, and to my surprise they were removing, 1000, 2000, 1000......
but thank God that they didn't remove everything once, towards the end before the line was blocked, they even checked my balance to know how much was remaining.

Only God know what would have happen to my account if the line wasn't swiftly blocked.

Am sharing this so that others can also learn. These fraudster are real and ready to wreck havoc.

My advice to everyone that encounters this, is that he/she should call mtn customer care service to immediately block the said line.
actually they recharged with your line, if they where able to transfer it would not have been 1k, 2k etc,
Re: Customer Robbed Of N1 Million After MTN Allegedly Gave Access To Her SIM. by anjilgreat(f): 1:04pm On Aug 10, 2018
sonymax16:

I know of access, gtb and keystone bank. You can withdraw ur money over the counter without any charges

Thanks. I'll confirm from the banks and do the needful ASAP.
Re: Customer Robbed Of N1 Million After MTN Allegedly Gave Access To Her SIM. by Lilimax(f): 1:24pm On Aug 10, 2018
micflo28:
She gave out her ussd pin, card number or ICC to someone who used them against her. You need to fill a form, bring the details of the number you are swapping and a valid I.d card at an mtn office before you sim can be swapped. Please stop maligning MTN and her reputation in public.
How about my number that has been allocated to someone else bearing the same First name and Surname with me. Why didn't they verify other details before doing that. They're very careless abeg
I was opportune to see the persons picture ; lo and behold it was my mother in-law embarassed
I reside in Lagos whereas she resides in the East only for my number to be assigned to her when she went to update her sim registration information embarassed
Re: Customer Robbed Of N1 Million After MTN Allegedly Gave Access To Her SIM. by SleakBuzzPR: 1:31pm On Aug 10, 2018
HungerBAD:
This is bad.

This could have been prevented to a large extent if that person was like me.

My BVN is in my head.

I have no ATM cards(not even one), I don't have online access to any of my accounts. I don't have a current account or sign cheques.

Whatever I have, are in my Savings Accounts,and for you to take anything from there, you have to walk into the Bank.

It is not convenient, but it is better and safer.

You are a crazy human being....
Re: Customer Robbed Of N1 Million After MTN Allegedly Gave Access To Her SIM. by Tunagee(m): 1:40pm On Aug 10, 2018
HungerBAD:
This is bad.

This could have been prevented to a large extent if that person was like me.

My BVN is in my head.

I have no ATM cards(not even one), I don't have online access to any of my accounts. I don't have a current account or sign cheques.

Whatever I have, are in my Savings Accounts,and for you to take anything from there, you have to walk into the Bank.

It is not convenient, but it is better and safer.

How much u get for bank?
Re: Customer Robbed Of N1 Million After MTN Allegedly Gave Access To Her SIM. by Avater0147(m): 1:42pm On Aug 10, 2018
HungerBAD:
This is bad.

This could have been prevented to a large extent if that person was like me.

My BVN is in my head.

I have no ATM cards(not even one), I don't have online access to any of my accounts. I don't have a current account or sign cheques.

Whatever I have, are in my Savings Accounts,and for you to take anything from there, you have to walk into the Bank.

It is not convenient, but it is better and safer.
And the worst part is that people like you don't have up to 30k in your Acct, stingy men

1 Like

Re: Customer Robbed Of N1 Million After MTN Allegedly Gave Access To Her SIM. by Rickyzagy: 2:34pm On Aug 10, 2018
HungerBAD:
This is bad.

This could have been prevented to a large extent if that person was like me.

My BVN is in my head.

I have no ATM cards(not even one), I don't have online access to any of my accounts. I don't have a current account or sign cheques.

Whatever I have, are in my Savings Accounts,and for you to take anything from there, you have to walk into the Bank.

It is not convenient, but it is better and safer.
the bvn was send to your phone number. It doesn't matter if you use card or online banking. Just pray they no remember you
Re: Customer Robbed Of N1 Million After MTN Allegedly Gave Access To Her SIM. by Solatium(m): 2:42pm On Aug 10, 2018
Shaev7:

This issue I followed and was part of the conversation yesterday on twitter, USSD was not the medium used to perform that transaction. You and I know that its only Bank App such things do occur and possibly Internet Banking (if you allow save username and Password on login) of which on I-Banking I don't recommend save username and password.
Seriously, I also don't recommend Bank Mobile App for anyone, its not secured. For now it's USSD code that's quite secured for now. Our Mobile Telecommunications company are fraudulent.

Even with internet banking/App there are 2 layers of security minimum,if not 3 to transfer money,your banking details is not enough,OTP,PIN or TOKEN will be required to steal anything from your account,Stop misinformation
Re: Customer Robbed Of N1 Million After MTN Allegedly Gave Access To Her SIM. by Trustluv(f): 2:47pm On Aug 10, 2018
Donald95:
This story no add at all.

Was it also MTN that gave out your USSD banking transaction pin?
I no won talk too much abeg I won sleep.



Why Bank first instead of customer care. You knew exactly where they were heading next because you've compromised some personal data


MTN don't just swap like that. Their are some basic personal info that must be submitted to convince customer care.

If your money was actually transferred, don't panic the money went from a destination to a destination and that destination it went to has an owner that can be traced chikina
Shut up!!!!
Re: Customer Robbed Of N1 Million After MTN Allegedly Gave Access To Her SIM. by codesty: 3:07pm On Aug 10, 2018
.

1 Like

Re: Customer Robbed Of N1 Million After MTN Allegedly Gave Access To Her SIM. by Shaev7(m): 3:21pm On Aug 10, 2018
Solatium:


Even with internet banking/App there are 2 layers of security minimum,if not 3 to transfer money,your banking details is not enough,OTP,PIN or TOKEN will be required to steal anything from your account,Stop misinformation
I am not misinforming anyone. Have you ever made transfer via USSD and OTP or TOKEN is sent as SMS to your phone? If yes then set your security properly, because, USSD I know just requires pin (possibly last 3 digits of your ATM number) and which if its wrong transactions will not take place. So can you compare with Bank App or I- banking that will either send OTP or TOKEN, which is Sim related? That is the reason this fraudsters still deal with persons with Mobile App and I-banking. Don't quote me wrong, now am not saying that USSD is perfectly safe, but at least its better because no SMS will be sent as to validate transactions, only your PIN 4 digits which is same process you perform using your ATM at the machine. Does your ATM on inserting your card sends you message to validate transactions apart from type your pin, withdrawn your money and get out from there?
So bro, generally we just need to be cautious of what we do with our phone and online.

1 Like

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