₦airaland Forum

georgee:
U ar spot on.. My speed for Surulere Lagos dey reach 150-200Mbs early hours of the morning and late at night. Drops to like 50-60Mbps during peak periods

It is not router dependent my speed test na direct from Starlink router

Yeah just wanted to put it out there to prevent someone from getting the router and then disappointed at their speeds during peak hours.
I have an external router too; but it's mainly to cover dead zones in the upper floor. Most of my devices are connected to the main router.

PotatoSalad:
Starlink speedtest on TP Link Archer AX73

The speed is not enhanced by the router. You'll get the same speed on the 5GHz (most especially during midnight). I have found Starlink to be incredibly fast at late hours, up to 300+Mbps. But during the day it drops to around 100+Mbps (especially for my area where it's at capacity and I'm on roaming)

You are asking the same questions over and over again. The thread is just 43 pages long. I'll advise you invest some time to read from page 1 to the end. And then na you go answer your own questions by yourself.

Kingdemu:
Thread with caution before you're fleeced of your hard earned money.

Oh thanks. I pulled out. The online drama is a no-no for me.

ZIKEYBOY11:
Please which company use this tracking format

LP00**915**688

Is it speedaf ?

It could be. Track it on Global Cainiao to see the latest tracking number.
In my case, it was speedaf and yes I got the regular emails from speedaf

jonescosmos:
Perhaps you should do an energy survey first to know your peak energy requirement.
This is what I did before deciding on the capacity of my setup.
The tool in the attached picture can help you or simply install a smart meter and study your consumption for sometime.

Many thanks for your reply. I'm going to monitor the consumption over the next couple of days and get back with my findings with concentration during the hours of 5pm - 10pm. Everyone will be at home and in consumption in full gear. Too bad that would be when sunlight is already out.

jonescosmos:
Whole House, Nothing is spared.

4x 45Ltr Water Heaters
6x 1.5HP Inverter AC
1x 320Ltr Standing Freezer
2x 450Ltr Inverter Fridges
1x Water Dispenser
4x 65Inches TVs
5x All-in-One Desktop Computers
1x ML10 Gen 9 Server
About a 800w Network Equips and CCTV
10x 30W Flood Lights
16x 26w Energy Saver bulbs
1x 300w Chandelier
1x Microwave Oven
1x Deep Fryer
1x Blender
2 Burner Electric Cooker
2x 1hp pumping machines
3x Laptops
2x 50W Extractor Fans, turned on at Power Room Temperature above 35 Degrees Celsius, turns off once temperature drops to 30 Degrees.
ETC. (Phones Chargers, 4 Rechargeable Wall Fans, Others).

Impressive I must say. Been following your setup for quite some time because I'm trying to use it as a benchmark for my own off-grid solution in a couple o' months. Thank you for listing your load consumption. It was very beneficial as we share almost the same load setup; just a bit different quantities as follows
1x 2HP standing a/c
1x 1.5 HP split
5 x 1HP split
7x chandeliers
No desktop machines
5x 15Ltrs w/heaters
about 200yards of LED lighting
No electric burners (gas only)
Kitchen hood/Smoke extractor
Electric gate and fencing
1x 1hp pumping machine
1 water pressure booster
1x washing machine

Everyother thing remains quite (almost) identical to yours. Pray tell, if we swapped loads, do you think your setup would conveniently carry mine? If you had my load setup; what would you add to your inverter setup to still maintain power autonomy without worries? Thanks in anticipation.

otis54:
Well in my case there was no power loss because I make use of inverter. I also left it unplugged yesterday when I was going out and when I got back home in the evening, I plugged it back in but still the same.

Chill out. You'll be fine eventually.

otis54:
When complaining to support, part of what they request for is a picture of the dish and it’s surrounding area in order to verify that the dish has a clear view of the sky.
They suggested that I try disconnecting and reconnecting the cable at both ends (dish and router) which I told them I already did.
The last was pictures of the cable connection at both ends (dish and router) which I had to go up the roof again to snap that of the dish.

Got ya! One other thing I should mention (for other cases) would be that if your Starlink was in the middle of an update and lost power; you'd be in a world of pain. Unless you do one of two things:
1. Unpug the router for at least mins or more, or
2. Do a reset
It happened to me, no be say, dem say! In my case, it would show that it was establishing connection, and then disconnect, saying the cable was unplugged or there was a faulty connection between router and dish. No matter how many times I turned it on and off, and replug the cable, nothing worked. I even waited and left it on for many hours. It didn't work. Until I unplugged it and let it stay without electricity for a while.

BadMaster:
Do refrain from making blanket statements when you don't have all the facts. Just because Starlink made certain data available to us does not mean it's all there is to it. Telling the complainant that there's no need physically checking the cable is unnecessary.

Starlink recently informed me that my 75ft cable is faulty, and have sent a replacement, which is in transit. Yet my "Cable ping drop rate" is always at 0%. So, how do you explain that?

Starlink has an advanced system where they see issues around their kits. Just because we possess some knowledge about Starlink or some data is made available to us doesn't mean we should arrogate ourselves to Starlink.

No way your cable would be faulty with drop rate at 0%. No way! It's as simple as it gets. Do you even understand what a ping drop is. It means a loose or break in connection somewhere. If no data is being transferred, it would always be at 0%. For a bad cable, as soon as data transfer begins, it MUST drop. The debug data doesnt keep all the history but live data. So you need to simulate data transmission to see it. If Starlink would replace your cable as "bad", then it was dropping connection; internet or router comms. End of stories. Nothing more; nothing less. I know people who got replacement cables for what seemed like a "cable problem" but ended up with a new dish ultimately.

otis54:
Had to go up the roof twice this morning just to disconnect and reconnect the cable for the first time since when I installed it up there. The cable issue didn’t just start today. My Starlink had been going offline for some time but usually once I unplug and plug the router back, it usually connects back online but today seems to be different. I made sure I exhausted all options trying to fix it before contacting support.

There is even no need going up to the roof. If you check the Starlink app, Advanced and then find Debug data
You can see the "Cable ping drop rate" under Router submenu. This should be 0% at all times.
If it's greater than zero , it means there is a break in the cable and a new cable would solve it. If it is currently 0% with your old cable,
then a new cable won't solve the issue.

iAmTestedOsic:
What service plan are you subscribed to?

Mobile - Regional: 49k / month

Latosky:
If one buys from Jumia, how will you register the device with Starlink customer care?

You don't need to call customer care. As long as its a new device (unactivated). there is an option
if you already have a device. It's mostly used for both new and transfer of old accounts to a new person (more complicated)
Besides there are many Youtube and text tutorials about how to do this.

BadMaster:
It seems Jumia is now officially selling Starlink.

You can see the criminals saying it's officially 1.3m but they dropped it to 800 for a 38% discount
Deceptive marketing. Has starlink ever officially sold above 800k (which is even just the new increment)?

Leun:
i still never fit pay for my subscription even though them don message me say them don suspend their services, i still dey connected but i need pay, which card dey work? Ps i tried Gt wey i use take buy am but e no work now.

Have you tried Alat (Mastercard) by WemaBank
It's what I used and it works one-time.

Fuadeiza:
Speedtest, I just finished the installation.

One new brother freed from the shackles of Nigerian ISPs.
Get ready to celebrate your first 30-day stretch of internet usage with zero downtimes.
Something that could never happen with local ISPs. Network must run sha.

mekkyswazeh:
is it too late to buy from starlink.com? I heard they are no longer selling to buyers in Lagos, anyone know how true this is?

I heard.. I heard... I heard
How hard could it be brov to type in their website url into your browser and see things for yourself.
This lazy mentality will not take us anywhere; for real.

pcachuks:
I need help oo


Hello everyone,

I need some assistance. Has anyone experienced this before?

I placed my order on January 17th, and my account was charged a total of 394,700 Naira. This includes 378 Naira for the device and a 32,000 Naira deposit, minus 16,000 Naira for shipping, totaling 394k. However, the invoice on my Starlink account only shows a deposit of 32,000 Naira and does not reflect the entire amount debited from my debit card.

I have submitted a support ticket, but Starlink is insisting they only took 32k from my account. I even attached the receipt of the transaction from my Kuda account, which clearly shows 394k. I cannot afford to lose my money, and I am still waiting for the device due to capacity issues. I was considering asking them to switch me to roaming since I have been billed for the device since January, but they are not being cooperative.

Speak to your bank and ask for a tracer.
Should be pretty easy to see how the money moved and where it is currently at.
I know for sure Starlink would only take the deposit and not the full sum UNLESS there was a glitch in which case your bank can do a fund recall.

ibawon:
Baba shey this Nokia beacon get app. Abeg you fit share screen shot and pictures of the beacon + how much you got it

For sure it does have apps in the phone stores (asides the regular web UI). Pictures full Google (Nokia wifi beacon 1.1)
There are newer versions. Should cost you right now about 95k before shipping.
Couldn't find it in Nigeria unless you perhaps go via network providers.

lukfame:
Good evening my people.
I finally got delivery of my Ethernet cable. Can someone help out with how I can run the connection with my Tp link with or without bypass mode.

Thanks

Very easy! The ethernet adapter plugs into the Starlink router. Then an ethernet cable is plugged one end into the ethernet adapter and the other end into your router. In my case it's a Nokia Beacon. There is really no need to turn on bypass mode. In my case, I renamed the SSID of the Nokia beacon to the same as the Starlink. This allows devices to seamlessly switch between the main Starlink router or the Nokia Beacon depending on where they are and signal (not network) strength; without having to manually switch wifi networks. The most important thing to do is split your network (if you haven't done so) into 5GHz and 2.4GHz from the Starlink app settings. if your TP Link supports splitting, do the same. Enjoy

udatso:
Now that starlink has increased the price of the device from 378 to 800k, I won't be surprised if the criminals here who call themselves resellers increase it from 900k to 2m.

Even though they are ultra-greedy; cant blame them one bit. I blame the "lazy" ones who cannot take out just 5mins to read and follow instructiosn as clear as day. It doesn't even take up to 5mins to process the order. Even the installation itself is plug and play. So what gives? But my people are too lazy. In my case. Starlink mentioned reduceds speeds due to roam as residential has more priority. Yet, I get speeds in the 200+ from anywhere in the building.

miracle1997:
Please give me dia link, d one I have, it's buffering is toomuch

apollo group dot tv

Join every thing together; I'ma avoid the spam bot
and ensure it's exactly as above as there are other clones

georgee:
Do u pay in USD or NGN?
Which IPTV app do u stream on?

USD, c r y p t o
Using TiviMate

miracle1997:
What IPTV do U use

Apollo

Online and kicking

pcachuks:
What do yo mean paying for roaming ? Does that help you get the device quicker ? I have been waiting since Jan 07.

You've been waiting for the "Residential or Standard Plan". For now no space; so you have to wait until (only Starlink knows)
I paid for "Roam or Mobile" plan; 11k extra per month it would cost; but I didn't have to wait; plus you can always take it anywhere in Nigeria as against the former which is tied to one location. I should get the device tomorow. It's already in town and that's about 1 week thereabouts in transit.

I knew it was gonna happen sooner or later. So I quickly paid for roam
Imagine I was waiting endlessly for Residential

Fuadeiza:
Thanks, I really appreciate it.

I found an article that further explains it.
https://starlinkinsider.com/starlink-rv-vs-residential/

Looks like a good article. Asides the pricing and speed; other points are kinda valid.
Tracking number received; Seems to be coming in from California

Leun:
i have split my connections, my area currently has been cloudy since we launched today as its looking like it going to rain and my test results keep varying like i said earlier.

This is lovely. MTN used to give me 500+Mbps on good day and about 130Mbps on bad days.
But they were not unlimited; ripoff to me. Airtel brough the unlimited but maxed at 60Mbps or so
Local fibre is charging 50k for 25Mbps; when starlink roam is giving you 100Mbps averagely, for 49k and even 200+ for cheaper (residential)
Patiently waiting for delivery. Don't know what to even do with these relics I have, airtel, mtn, swift, etc

Fuadeiza:
Thanks. After buying the via the roam option, where/how do pay the 32k to join the residential plan waitlist ?

Nah mate!
You have two options once you land on the website.
1. Residential pay the full price and get your kit. But for Lagos, Abuja and Kano, you have to wait for a while after paying 32k deposit due to capacity issues.
2. Roam: pay the full price and get your kit. But the speeds are reduced compared to residential but you have the advantage of moving it around the whole country and even pausing your subscription ( you cant do that on residential)
Nonetheless; the speed on roam is faar better and consistent that what Nigerian ISPs would give you. Nigerian ISPs do give and take.
You get it now. Just go to the website and follow the prompts. Make sure to read cos its plainly stated there before you add your card.
Goodluck

Leun:
Results vary as they connect to various networks when online.

Impressive. Currently paying 50k for 25Mbps and 20k for 20Mbps (backup)
So paying 49k for 50 - 125Mbps (roam) is a no-brainer.
Patiently waiting for tracking number

Fuadeiza:
Hi. Please What do you mean you’re on queue for residential plan ?

Are you going to get another dish to switch plan ?


And how do you specify which plan you want while ordering ?

Abeg no vex for my plenty question, I want to get starlink too. But I’m not sure what’s going on.

It means that a location is at capacity (filled up) and no more space for new users. So you gotta pay a deposit 32k and a spot is reserved for you. When somebody leaves that location; or more satellites are deployed; they will start adding people from the waiting list (queue). Unfortunately, you're not given a number; so you never know when it's gonna be your turn. It could be some months or years; nobody knows.

Yeah I will switch plan without buying a new dish. One the homepage, you can either choose Roam or Residential