₦airaland Forum

[quote author=solonazzy post=57922032]pls who also go invite for next monday...3rd july.....[/quotoe]


Me 7am

most organisation seek outsourcing as a solution when they wanna drive up revenue and cut operating cost.its like getting the same service for less the amount.they get to save money from putsourcing and also they dont have to worry about the management of such sections whilst they focus on other business areas. when cuastomers are not satisfied the business should look at its service delivery level,its product design and most especially its staff[ training and retraining of its staff on things like better time management and on the product and service] i agree with a site dedicated to FAQS and instead of customer waiting long on queues the IVR menu should be designed in way to reflect customers frequently asked enqiuires so they can resolve even without speaking to anyone. create a way for customers to give feedback on their transactions and interactions.

jpmoriarti:
please can you kindly explain how outsourcing is a cost cutting strategy?

Jesusdaughter1:
i don't completely agree with you on this. Customer service or satisfaction is directly linked to the products or services the bank is offering....so outsourcing it in this context cannot solve the problem

yes you read my mind outsourcing is a cost cutting strategy.fot a better customer service delivery they need to look inwards to their product design and service delivery

Wishing you all the best and thanks for the contribution. Matthew

Azukslives18:
I have gained alot from Nairaland, so I decided to let others gain from me.

I was at the AC scheduled for 1:30pm, although we entered some minutes after the scheduled time. We had some funny lunch (snacks & a carbonated drink). First, I was wondering what the day holds for all of us. My shift was about 40 participants. So i assumed 40 participants *2 shifts per day*6 weeks of Assessment= 480 Participants altogether. This is quite a few.

In the light of this, the Head, Talent Management gave us a warm welcome assuring us that FBN had the capacity of employing everyone, although I doubt this. If it could, then there would not have been any need for an AC in the first instance.
More encouraging was the fact that we are the only 12% of all the first test participants. I was encouraged by his words. Although, I had always been unserious with the FBN stuff. I only wanted a challenge. (I love competitions & Challenges alot)

Now the business resumed with Career inventory Objectives, then a group discussion ( I would advise you to be smart at this, take the lead, do not argue, give everyone a chance, and give salient points), numerical & logical reasoning, PowerPoint presentation, oral presentation of the PPP, written test (an essay on the case study), a competency-based interview and feedback.

Get ready for up to 7 hours stress at a goal. Be self-motivated. Do not shut anyone down. Life is all about love and giving.
I wait for a success mail from FBN, if not, I still remain self-motivated and self-confident. Do not let regret mails keep you down. Fear nothing. If you fail, get up, start again. If FBN rejects you, then a better offer is coming. FBN is not the best in the world. So be confident. like I say Fear nothing.

Should you feel like calling for more motivating words feel free to call 09054710245.[b][/b]

I love you all. Best of favour. I am Matthew!

Thanks for the insight .

Ayotunde200:
Its individual presentation nd 4d interview questions.......tell me abt urself.....wat do u knw abt 4st bank.....if u didn't study accounting den dey myt ask u why do u want 2 cross 2 banking since ur course is nt bank related......tell us abt a time where u were in an ethical dilemma......tell us abt a time wen u were assigned 2a group nd every1 was relying on u 4d outcome....wat did u do.....hw did u tackle d situation......tell us abt a tym wen u had li2 information abt a project nd u were ask 2 carry out d project.....hw did u tackle d situation.........na so lie lie me go lie 4there o.....cos I neva work b4 so I no knw hw 2 ansa all those questns bt u must say smething cos dey wl ask nd wait 4u until u ansa.....if u dnt ansa dey wl repeat d questn again nd again until u sha say smething......I just lie full ground

Ayotunde200:
AC was very very very stressful.......I can't overestimate hw stressful it is......I just got home nd dat is because where I am staying is 30mins 2d venue......imagine those staying far.....sme wnt get homee until 12midnyt especially 4 those staying in iyana ipaja nd d likes.......AC no b beans at all bt tnks 2d refreshment sha......it actually helps a lot.....nau 2d main thing......we have 5 exercise
1. Situation judgement
2. Discussion group
3. Oral Presentation using power point slide
4. Logical, Numerical reasoning test nd Written Essay
5. Competent Based Interview

Wishing you all the best.
The presentation was it individually or group. Also the interview what kind of question should one expect.I haven't been to interview in years.am so rusty.

i have a question please my i was timed out for the verbal and quantitative aspect of the test would that be an issue? i only submitted the abstract reasonsing.the clock was ticking so fast 4 mins just finished just like that

yemmight:
I hope you did well at the interview. Whoever gives you answers prior to your interview is not helping you. When you fail in an interview, you becomes strong in the subsequent interview if you want to have a career in life. Nobody really knows what questions interviewer's will ask. Prepare yourself well, do little research on the company, dress well, have good confidence and believe in God.

thank you

hi please i just stumbled on this thread please i need some tips from you guys here i have been invited for an interview as a hr assitanat.can you give me tips on likely interview questions and answers and also what the pay grade is.i currently work as customer care executive but i am running a masters degre in hr related course and also taking CIPM as well.please kindly assit

Hi please I got the mail too. Have you gotten any useful information.

Venue: HYT Consulting, 13A Fagba Crescent Opp Agindingbi Secondary School, Agindingbi Ikeja
Date: Tuesday 28th March 2017
Time 02.30pm Prompt

Please who know about the pay structure of this firm[/quote]

Abubanty:
Pls when did you get paid and when did u loop? Did on 12th of Feb.

I looped earlier than that. I won't lie the matching process is slow but have faith you will see your money. I got mine on the 27th feb

I wonder how it is a scam it's possible we all know that..na risk yes but I got paid

https://cleanmonie.com/members/user/# it's new and paying launched today
Launched yesterday http://www.morewealth.org/dashboard
No carry last as e dey hot

stphil:
pls my fellow nairalanders, i have been a Petroleum Engineering graduate seince 201rsclos2, finished syervice 2016, and since den i moved to lagos jn search of a job. I have done several fastings and prayers, believed God but till now no Job. pls i need anybody who Gulod can use to get me a job to keep me alive anyjob atal hotel, fastfood, cashier, technician, store keeper anyjob atall will do me pls before i comit suicide i live in ajah area of lagos state. 08039175059 ezephilip70@gmail.com

Dude are you for real. I graduated in 2009 served was jobless for close to 3 years until 2013,my sister finished service in 2013 we are in 2017 still jobless. U have been jobless only months u wan commit suicide u don chop bellefull Abii.

2rutalk1:
Thanks, but is it inside the video clip I will see the questions or after the video?.

. In the video after each question he pauses for like 5 secs for u to click one out of two options on the screen

2rutalk1:
hmm I have not seen any of these even with an updated browser on a system

. Watch the video again

Oyindaberry:
I've watched the video like 3 times and still dunno how to answer the questions. I'm surprised you said you answered the questions asked in the video? How did you do that and how do I answer the questions the white man was asking?

. I would advise u use a system .on a phone it won't highlight where to click after the pause e.g were its asked if u would like a suprise dish or settle for a local dish immediately after the question there is a pause u with the suprise dish on one side and your local dish on the other just click the screen that's how to answer all the questions.if u scale thru u will see the results and where to proceed to the website

Lol that advert is the interview u r to answer 12 questions with 5 secs to do that. I pass all that unfortunately after applying they said I didn't meet their criteria maybe due to my masters degree in an area not supported

How are we applying or na hard copy

Please help check alaba adewusi david osun state

See as her breast don fall like my own

deen4real7902:
Got my Samsung S7 edge today at Samsung office at Ikeja City Mall (Alausa shoprite) for 235k, I was the 11th person to buy it, so I was giving a Gear VR and Back cover with it. The Samsung S7 cost 205k.

Nicee after una say money no dey we country.dats my masters school fees fa plus extra ontop sef .
Its kool though enjoy

everybody who wrote jamb on the 28th and 29th should check their result this morning its confirmed my baby sis got 173 dat day via text its now 213.there were issues nationwide and they knew it.i still doubt the 213 cuz i know how much she studied for it.the scores there were not truly representative.but it better than the 173 they gave her that day spoilt her entire day.this is an example why we should not practice what we are not ripe for#NIGERIA

Happened to my sis too she got 173 shocked cus she was all smiles coming out as the questions she was familiar with.i concluded alot of things could have happen all due to jambs faulty servers and the rest however its well

Yes dey conduct oral interview the telephone interview is d first stage

I agree with the first commenter u want someone to reap from where she did sow.this chick is your ride or die.in trouble old age wrinkle skin everythang.yes she has bad taste in clothes maybe she dosent know were to shop for good ones and she might need help from someone preferably a lady.she cooks palm oil rice with crayfish(by the way i like palm oil rice and crayfish too ; u don't like her cooking, we have catering classes enroll her in one.what will 1.5M do?From what u wrote u guys share alot she gave her whole life to u so what if she is lagging behind, u have to take her along with you never leave her behind;make sure you have tried everything before u say she dosent want change.if she changes wowww that would be great if she dosent nobody should blame you for your decision to leave her because you tried.the truth is as you attain a certain class u need someone equally trendy to match you.you cant have a wife you are not proud of; not fair on you or the lady.Slowly the quarrels will come and before u know it u begin to loose the love u thought u will never loose and u get to a point were neither of you can come back from and you start looking outside for what u cant get at home.
Try before you throw in the towel nobody deserves an unhappy marriage or relationship

Pardon the typos oooooo

Marxxx:
This might be a bit long and please it is not compulsory you comment.

I am thinking about ending my current relationship. My girlfriend and I have been together since I was 20. The problem is my girlfriend doesn't want to do things differently.

I have never lived in a big city until I got a job. I was raised in a remote village and was quite heavy with accent. I was a local guy, so local that I was among the few dudes who went to night class with a kerosene lamp. The first time I visited lagos was when I was invited for an aptitude test in V/I lagos.

My girlfriend was always with me back then. We were two crazy people. She will visit from a close town we will purchase bush meat and palmwine, drink to stupor, swim in the stream, talk loud and argue on the road, cause trouble and fight whoever meddles in our affair.

My girlfriend graduated a year before me from a polythetnic and she got a job as a secretary in a transport company and also served there. She did help me with her little earnings. I could remember her money for cyber cafe browsing and my final year project was a success.

I graduated with first class. She helped me work my service to the transport company and we were just managing our lives with our troubles. I sent my Cv's to several banks, oil and gas firms, construction etc and was called for assessment by one of the aforementioned.

I was assessed and was later invited for interview. I thrilled my interviews with my horrible accent. I got the job. I resumed after service.

Life has changed but my girlfriend is resisting the change. I enjoyed palm oil rice and crayfish back then not anymore. I still don't know why she uses crayfish in jollof rice. I bought over seven dictionaries sent it to her, but the books looked like they were never touched let alone opened. I gave her a laptop only for her to tell me later that her younger brother needs it. She still laughs and scream like we used to back in the village. And even taps my head in public...back then I enjoyed all these attributes. Not anymore. The few times she visited she was already picking up a quarrel with the lady in the next flat.

You give her money to buy good clothes she ends up buying cheap fabrics. Get good shoes she will buy mallam slippers. I am not from a rich home too but we all work hard so that we can be happy.

What got me mad was last year xmas I gave her my 13th month salary everything. I told her specifically get an "Expensive dress and shoe". The top guys are hosting we the mid-level guys. I reminded her severally ensure you get good stuff. That day I was filled with rage, I mean is this what you bought with six figures? This gown with the rickety shoe? I told her not to follow me but my heart couldn't bear seeing her cry. Yet she is still resisting change.

I shouldn't be typing all these but I don't have friends I don't trust people. She has been my only friend. I am a perfect introvert and a Choleric.
When I consulted the only acquaintance I had back in the university he told me to raise about 1.5m and settle her. He said he gave his ex 1.3m to settle her. I knew her back then on campus. He got married early this year. I am also thinking same right now. But the past memories of us is causing my hesitation. And I can't watch her cry.

I am in my late 20's and planned getting married last year I even told my mum but her attitude is causing my hesitation hence I postponed the proposal. Can't figure out anything l need a good advice.

It is not compulsory you comment if you feel the impulse ensure it is not irreconcilable with common sense.

I had two options immediately 2 and 4 but working it out is 4