JOB TITLE- FIELD SALES MANAGER
Location:Anambra State

*300k - 600k net depending on quality of experience
*Role comes with status car

The Field Sales Manager has the responsibility for ensuring the availability of company products as point
of sales (POS) through Key Distributors (KD) and channels.

JOB DESCRIPTION:
• To ensure compliance with our client’s trade policies at KD level.
• Manage Distributor sales resources and manage VSMs KPI and deliverables.
• Handling KD complaints at KD level.
• Responsible for various Trade Initiatives as detailed by Trade Marketing Manager at KD and Point
of Purchase level.
• Ensure KD profitability and ensure implementation of trade promotions at POS.

THE PERSON MUST
• Have excellent communication, and strong leadership skills.
• Be proficient in Microsoft Office use.
• Have negotiation and relationship management skills.
• Have good conflict resolution skills.
• Be innovative and creative.

QUALIFICATION
• First degree.

EXPERIENCE
• Minimum of 5 years’ experience in Sales.
• FMCG is desirable.

How to Apply: Send your CV to recruitment@fortknoxoutsourcing.com with the job role as the subject of the mail.

JOB ROLE: ADMIN MANAGER

LOCATION: LAGOS

JOB DESCRIPTION
* Plan and coordinate administrative procedures and systems and devise ways to streamline processes
* Recruit and train personnel and allocate responsibilities and office space
* Assess staff performance and provide coaching and guidance to ensure maximum efficiency
* Ensure the smooth and adequate flow of information within the company to facilitate other business operations
* Manage schedules and deadlines
* Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
* Monitor costs and expenses to assist in budget preparation
* Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
* Organize and supervise other office activities (recycling, renovations, event planning etc.)
* Ensure operations adhere to policies and regulations
* Keep abreast with all organizational changes and business developments

Requirements and skills
* Proven experience as an administration manager
* In-depth understanding of office management procedures and departmental and legal policies
* Familiarity with financial and facilities management principles
* Proficient in MS Office
* An analytical mind with problem-solving skills
* Excellent organizational and multitasking abilities
* A team player with leadership skills
* BSc/BA in business administration or relative field

How to Apply: Send your CV to recruitment@fortknoxgroup.com with the job role as the subject of the mail.

Job Role: KEY ACCOUNT OFFICER
Industry: FinTech


• Gross Monthly Salary – N130k-285k

• Qualification – Minimum of Second class lower/HND Lower Credit

Skills Required
● 1 - 3 years relevant work experience in a financial organization/FMCG/Retail/Wholesale market.
● Strong command of excel and PPT.
● Strong persuasive & negotiation skills.
● Must have a Smartphone.
● Excellent analytical and time management skills.
● Teamwork skills with effective problem-solving.

If interested, kindly click on the link to apply https://forms.gle/PigSYGTrpwY9W2se9

Job role: KEY ACCOUNT ASSOCIATE

Location: Nationwide

Salary: 70, 000

Responsibilities
● Source for new clients and expand client network in the retail marketplace (Merchants and consumers) daily.
● Develop and maintain market dominance by ensuring acquisition, retention, and Month on Month growth in acquisition.
● Drive corporate strategy in Markets, Partnership, Aggregators and Supply value chain.
● Monitor performance of Merchants, consumer behavior and provide market intelligence to the team.
● Proper Branding and training of Merchants and partners.
● Comply with rules, regulations and legislation governing the financial services industry.
● Consistently deliver monthly OKR.
● Any other responsibility may be assigned by the Head of sales.
Qualifications & Skills
● A First Degree HND / BSC
● 1 - 3 years relevant work experience in a financial organization/FMCG/Retail/Wholesale market.
● Strong command of excel and PPT.
● Strong persuasive & negotiation skills.
● Must have a Smartphone.
● Excellent analytical and time management skills.
● Teamwork skills with effective problem-solving.
Benefits
● Competitive Salary
● Conveyance Allowance
● Airtime Allowance
● Commission

How to Apply: Send your CV to recruitment@fortknoxoutsourcing.com with the job role as the subject of the mail.

Job Title: Legal Assistant
Function: Legal
Reporting to: Head, Legal and Company Secretary
Salary: 150,000
Location: Lagos

Areas of Responsibility
• Support oversight of legal function at PSB.
• Support the Head, Legal to Implement key legal processes that relate to legal drafting, negotiations, and commercial agreements.
• Provide administrative support on Board matters and any related function.
• Support Head, legal to review and provide advice to the business on matters concerning applicable laws and contracts required for the operation of the business. Also support with the interpretation of laws and regulations to help the business design appropriate programs for compliance.
• Support Head, Legal in the process of preparing and defending the business interests in commercial contracts and in a court of law whenever required.
• Support Head, Legal to educate the members of staff on implications of laws and risk of non-compliance. In addition, help the business understand the risks and opportunities in new and upcoming laws and regulations.

Qualifications:
• Bachelor’s degree in law and admitted to the Bar.
• 2 years of relevant experience
• Proficiency expected in spoken and written English
• Self-driven, result-oriented with Business partnering skills
• Excellent business communication skills with the ability to explain complex issues in layman's terms without “lawyering” and driving business leaders to the informed decision-making process


How to Apply: Send your CV to recruitment@fortknoxoutsourcing.com with the job role as the subject of the mail.

Delivery Rider
Locations: Ojo/Badagry (Lagos State), Enugu, Imo and Benin.

The compensation structure is:
Salary: N30,000
Fuel allowance: N30,000
Data allowance: N5,000
Total compensation: N65,000



Role and Responsibilities
• Delivery and retrieval of POS Devices: You will be responsible for the timely and efficient delivery or retrieval of Point-of-Sale (POS) devices to our customers' locations. This involves preparing the POSs, planning routes, and ensuring that the devices are delivered accurately and on time.
• Customer Onboarding: You will facilitate the onboarding process for customers by providing them with the necessary equipment to access our digital ecosystem. This includes explaining the features and benefits of our products and ensuring that customers have a smooth transition into using our services.
• Training and Support: You will provide initial training to customers on how to use the POS devices and navigate our digital ecosystem. This includes demonstrating the functionalities, answering questions, and addressing any technical issues that may arise. You will be their primary point of contact for support during the onboarding phase, and an important contact if they have any problems with the POS.
● Customer Engagement: You will engage with customers in a friendly and professional manner, building rapport and fostering positive relationships. You will actively listen to their feedback, address their concerns, and provide solutions to ensure their satisfaction with our services.
● Quality Assurance: You will ensure that all delivered POS devices are in optimal working condition and meet quality standards. If any issues are identified, you will follow the necessary procedures to troubleshoot and resolve them promptly.
● Collaboration and reporting: You will collaborate closely with cross-functional teams, including logistics back office, customer support, and product development, to share insights, gather feedback, and contribute to the overall enhancement of our services. You will also report any issues, challenges, or customer feedback to the appropriate teams within the organization, contributing to continuous improvement and optimization of our processes.
Requirements for the role
● Excellent communication skills, with the ability to explain technical concepts to nontechnical individuals.
● Strong problem-solving and troubleshooting abilities, with keen attention to detail.
● Exceptional time management and organizational skills, ensuring timely delivery and efficient customer support.
● Ability to work independently and as part of a team, collaborating with various internal departments to resolve customer issues.
● Experience in customer service or a similar role is a plus.
● Familiarity with POS devices and digital payment systems is a plus.
● Valid driver's license and clean driving record.
● Training and development.
● Needs to have a Bike to move around

How to Apply: Send your CV to recruitment@fortknoxoutsourcing.com with the job role as the subject of the mail.

Delivery Rider
Locations: Ojo/Badagry (Lagos State) & Ilorin (Kwara State)

The compensation structure is:
Salary: N30,000
Fuel allowance: N30,000
Data allowance: N5,000
Total compensation: N65,000



Role and Responsibilities
• Delivery and retrieval of POS Devices: You will be responsible for the timely and efficient delivery or retrieval of Point-of-Sale (POS) devices to our customers' locations. This involves preparing the POSs, planning routes, and ensuring that the devices are delivered accurately and on time.
• Customer Onboarding: You will facilitate the onboarding process for customers by providing them with the necessary equipment to access our digital ecosystem. This includes explaining the features and benefits of our products and ensuring that customers have a smooth transition into using our services.
• Training and Support: You will provide initial training to customers on how to use the POS devices and navigate our digital ecosystem. This includes demonstrating the functionalities, answering questions, and addressing any technical issues that may arise. You will be their primary point of contact for support during the onboarding phase, and an important contact if they have any problems with the POS.
● Customer Engagement: You will engage with customers in a friendly and professional manner, building rapport and fostering positive relationships. You will actively listen to their feedback, address their concerns, and provide solutions to ensure their satisfaction with our services.
● Quality Assurance: You will ensure that all delivered POS devices are in optimal working condition and meet quality standards. If any issues are identified, you will follow the necessary procedures to troubleshoot and resolve them promptly.
● Collaboration and reporting: You will collaborate closely with cross-functional teams, including logistics back office, customer support, and product development, to share insights, gather feedback, and contribute to the overall enhancement of our services. You will also report any issues, challenges, or customer feedback to the appropriate teams within the organization, contributing to continuous improvement and optimization of our processes.
Requirements for the role
● Excellent communication skills, with the ability to explain technical concepts to nontechnical individuals.
● Strong problem-solving and troubleshooting abilities, with keen attention to detail.
● Exceptional time management and organizational skills, ensuring timely delivery and efficient customer support.
● Ability to work independently and as part of a team, collaborating with various internal departments to resolve customer issues.
● Experience in customer service or a similar role is a plus.
● Familiarity with POS devices and digital payment systems is a plus.
● Valid driver's license and clean driving record.
● Training and development.
● Needs to have a Bike to move around

How to Apply: Send your CV to recruitment@fortknoxoutsourcing.com with the job role as the subject of the mail.

Job Title: Reconciliation & Settlement Officer
Location: Lagos

DESCRIPTION
Ensure daily settlement and reconciliation of all transactions for all
products carried across all channels offered by PSB in line with
agreed on commercials
• Ensure settlements are done in strict adherence to regulatory-defined timelines or as may be agreed with each client or partner.
• Ensure regular (up-to-speed) understanding of regulatory policies
as it applies to Settlement operations and ensures compliance.
• Monitor the balance on the settlement banks’ accounts
• Ensure daily reconciliation and balancing of all accounts in use for
the smooth running of the settlement operations.
• Ensure effective participation in all industry-related settlement
activities.
• Respond to daily reconciliation requests to banks and clients
• Liaise with banks’ settlement & reconciliation teams to ensure
Reconciled funds/incomes/fees are transferred to relevant accounts
promptly
• Ensure the development of SLA or insertion of SLA clauses in
business agreements with 3rd party service providers that will
protect the interest of PSB at all times
• Ensure zero losses that may be due to penalties or wrong
settlement.
• Ensure all internal systems and work processes operate efficiently.
• Prevent workload backlogs ensure and maximum permitted
transaction processing timelines are not breached.

REQUIREMENTS
• Over 3 years of working experience in the Fintech or banking industry, fully
integrated in all aspects of the settlement and daily reconciliation process.
Bachelor’s degree or HND in Banking & Finance, Accounting or Finance.
• Professional qualifications in ICAN/ACCA or Master’s degree is an added
advantage
• Advanced skills and working knowledge of MS Office suite including Word,
Excel, and PowerPoint.
• Excellent communication and organizational skills
• Excellent logical and analytical skills
• Astuteness with figures
• Ability to pay attention to details
• A general knowledge of accounting principles.


How to Apply: Send your CV to recruitment@fortknoxoutsourcing.com with the job role as the subject of the mail.

Delivery Specialist
Locations: Ojo/Badagry (Lagos State) & Ilorin (Kwara State)

The compensation structure is:
Salary: N30,000
Fuel allowance: N30,000
Data allowance: N5,000
Total compensation: N65,000



Role and Responsibilities
• Delivery and retrieval of POS Devices: You will be responsible for the timely and efficient delivery or retrieval of Point-of-Sale (POS) devices to our customers' locations. This involves preparing the POSs, planning routes, and ensuring that the devices are delivered accurately and on time.
• Customer Onboarding: You will facilitate the onboarding process for customers by providing them with the necessary equipment to access our digital ecosystem. This includes explaining the features and benefits of our products and ensuring that customers have a smooth transition into using our services.
• Training and Support: You will provide initial training to customers on how to use the POS devices and navigate our digital ecosystem. This includes demonstrating the functionalities, answering questions, and addressing any technical issues that may arise. You will be their primary point of contact for support during the onboarding phase, and an important contact if they have any problems with the POS.
● Customer Engagement: You will engage with customers in a friendly and professional manner, building rapport and fostering positive relationships. You will actively listen to their feedback, address their concerns, and provide solutions to ensure their satisfaction with our services.
● Quality Assurance: You will ensure that all delivered POS devices are in optimal working condition and meet quality standards. If any issues are identified, you will follow the necessary procedures to troubleshoot and resolve them promptly.
● Collaboration and reporting: You will collaborate closely with cross-functional teams, including logistics back office, customer support, and product development, to share insights, gather feedback, and contribute to the overall enhancement of our services. You will also report any issues, challenges, or customer feedback to the appropriate teams within the organization, contributing to continuous improvement and optimization of our processes.
Requirements for the role
● Excellent communication skills, with the ability to explain technical concepts to nontechnical individuals.
● Strong problem-solving and troubleshooting abilities, with keen attention to detail.
● Exceptional time management and organizational skills, ensuring timely delivery and efficient customer support.
● Ability to work independently and as part of a team, collaborating with various internal departments to resolve customer issues.
● Experience in customer service or a similar role is a plus.
● Familiarity with POS devices and digital payment systems is a plus.
● Valid driver's license and clean driving record.
● Training and development.
● Needs to have a Bike to move around

How to Apply: Send your CV to recruitment@fortknoxoutsourcing.com with the job role as the subject of the mail.

Job Title: Electrician and plumber
Location: Lagos
Salary: 65k to 70k Salary would depend on experience

Job Description:
(What would the candidate do for you daily) lay pipes, draw cables and terminate fittings


▪ Location (Address of workplace for the candidate) could be posted anywhere in the federation

▪ Accomodation would be provided for Projects outside Lagos

Requirements

▪ Qualifications:OND, HND or Trade Test
▪ Gender: Male
▪ Age Restriction: 18 to 25
▪ Tribe preference: Not Particular
▪ Hard working and ready to work under pressure and diligent at his work


How to Apply: Send your CV to recruitment@fortknoxoutsourcing.com with the job role as the subject of the mail.

Job Title: Fraud Monitoring Executive
Location: Lagos
Salary: 150,000

• Monitor alerts and closures from FMS system to ensure quality of work and avoid any revenue leakage.
• Investigate suspicious transactions and file suspicious activity report as required.
• Maintain a database for fraud incidences within the bank
• To track the agreed recommendations and its status of implementation on all fraud incidences investigated by Smartcash
• Analyze and identify possible money laundering activities
• Review controls around custody of test Sims cards and other system that facilitate mobile money transfer
• High Balance review
• Trending of transactions to identify any abnormal spike in trend.
• Other fraud related issues as suggested by the Team/bank

Requirements

▪ 1 to 4 years of experience
▪ HND/Bachelors in Accounting or other business-related courses
▪ Professional certification in Accounting (ACA) or any Audit/Fraud
certification (Added advantage)

How to Apply: Send your CV to recruitment@fortknoxoutsourcing.com with the job role as the subject of the mail.

Job Role: Direct Sales Executive

Location: Lagos Mainland and Island

• HND/BSC/NCE/OND/SSCE
• Minimum of 0- 1years of work experience.
• Basic - N50,000.00 monthly
. Transport Allowance- N15,000

Attributes:

• Candidates must have strong high net-worth connections/relationships that can be leveraged.
• Candidate must be able to generate or convert over 30 prospective customers monthly.
• Must be goal-oriented and passionate about sales
• Candidate must be self-confidence, enthusiastic, and a highly relentless individual with good communication skills
• Candidate must be keen about good appearance with excellent interpersonal skills.
• Candidates must be smart, clean, and have clean personal hygiene.


If interested, please send your CV to recruitment@fortknoxoutsourcing.com and use the job role and location as the subject of the mail.

Job Role: Direct Sales Executive

Location: Lagos

• HND/BSC/NCE/OND/SSCE
• Minimum of 0- 1years of work experience.
• Basic - N50,000.00 monthly
. Transport Allowance- N15,000

Attributes:

• Candidates must have strong high net-worth connections/relationships that can be leveraged.
• Candidate must be able to generate or convert over 30 prospective customers monthly.
• Must be goal-oriented and passionate about sales
• Candidate must be self-confidence, enthusiastic, and a highly relentless individual with good communication skills
• Candidate must be keen about good appearance with excellent interpersonal skills.
• Candidates must be smart, clean, and have clean personal hygiene.


If interested, please send your CV to recruitment@fortknoxoutsourcing.com and use the job role and location as the subject of the mail.

Job Title: Reconciliation & Settlement Officer
Location: Lagos

DESCRIPTION
Ensure daily settlement and reconciliation of all transactions for all
products carried across all channels offered by PSB in line with
agreed on commercials
• Ensure settlements are done in strict adherence to regulatory-defined timelines or as may be agreed with each client or partner.
• Ensure regular (up-to-speed) understanding of regulatory policies
as it applies to Settlement operations and ensures compliance.
• Monitor the balance on the settlement banks’ accounts
• Ensure daily reconciliation and balancing of all accounts in use for
the smooth running of the settlement operations.
• Ensure effective participation in all industry-related settlement
activities.
• Respond to daily reconciliation requests to banks and clients
• Liaise with banks’ settlement & reconciliation teams to ensure
Reconciled funds/incomes/fees are transferred to relevant accounts
promptly
• Ensure the development of SLA or insertion of SLA clauses in
business agreements with 3rd party service providers that will
protect the interest of PSB at all times
• Ensure zero losses that may be due to penalties or wrong
settlement.
• Ensure all internal systems and work processes operate efficiently.
• Prevent workload backlogs ensure and maximum permitted
transaction processing timelines are not breached.

REQUIREMENTS
• Over 3 years of working experience in the Fintech or banking industry, fully
integrated in all aspects of settlement and daily reconciliation process.
Bachelor’s degree or HND in Banking & Finance, Accounting or Finance.
• Professional qualifications in ICAN/ACCA or Master’s degree is an added
advantage
• Advanced skills and working knowledge of MS Office suite including Word,
Excel, and PowerPoint.
• Excellent communication and organizational skills
• Excellent logical and analytical skills
• Astuteness with figures
• Ability to pay attention to details
• A general knowledge of accounting principles.


How to Apply: Send your CV to recruitment@fortknoxoutsourcing.com with the job role as the subject of the mail.

Job Title: Business Analyst/ Data Analyst

Location: Lagos

Salary:150,000

•Create business intelligence tools or systems, including design of related databases, spreadsheets, or outputs and maintain or update Smartcash business intelligence tools, databases, dashboards, systems, or methods
• Identify and analyze industry or geographic trends with business strategy implications regularly updating management on market and competitor activities and products and will be Responsible for AM Planning, pricing, and promotional strategies
• Collect mobile money business intelligence data from available industry reports, public information, field reports, or purchased sources.
• Synthesize current business intelligence or trend data to support recommendations for action.
• Provide historical, current, and predictive views of Smartcash business performance, most often using data that has been gathered into a data warehouse or a data cube and occasionally working from operational data.
• Analyze competitive market strategies through analysis of related product, market, or share trends.
• Establish an analytics capability to proactively identify opportunities for business units to efficiently leverage data. Working in conjunction with the team, he /she will develop the strategy and roadmap of the BI and analytics platform and drive the features and functions necessary to deliver the insights needed for evolving business needs.

Relevant Experience
▪ At least 4 years’ experience in service reporting tools like Oracle Business Intelligence Enterprise Edition, Oracle Discoverer
▪ At least 3 years’ experience in Planning and Reporting
▪ Strong Business Knowledge - Must have exposure to telco BI and Planning preference will be given to candidates with Mobile Money Knowledge.

Educational Level
• Bsc/HND

How to Apply: Send your CV to recruitment@fortknoxoutsourcing.com with the job role as the subject of the mail.

Job Title: Business Intelligence Operations Executive

Location: Lagos

Salary:150,000

• To provide timely, accurate, and focused information to the Smartcash S& Team. Develop and implement effective business and commercial reports to deliver improved decision-making, Guide Pricing Decisions, and Coordinate Planning
• Develop a framework for commercial processes & Support the Senior Leadership of Smartcash in tracking routine divisional objectives.
• Provide all Smartcash S& leadership with the highest standard in the development, implementation, and support of reports to meet user reporting requirements and incidents associated with the content of access to or generation of the reports, thereby ensuring availability, completeness, accuracy, and timeliness of the same reports.


Working Experience
• 2 years of relevant experience

Educational Level
• Bsc/HND

How to Apply: Send your CV to recruitment@fortknoxoutsourcing.com with the job role as the subject of the mail.

JOB ROLE: SOCIAL MEDIA AND TRADE MARKETING EXECUTIVE

LOCATION: LAGOS

SALARY:130, 000


Description

• Customer Engagement: Monitor social media & Trade channels (e.g., Facebook, Twitter, Instagram, LinkedIn, Trade execution) to promptly respond to comments, messages, and mentions from customers and followers.
• Issue Resolution: Address customer inquiries, complaints, and issues effectively and in a timely manner, striving to achieve customer satisfaction and retention.
• Coordinate deployment of Trade materials with S&
• Social Listening: Stay up-to-date with trends and discussions related to the company's products/services, industry, and competitors on social media, and report relevant insights to the appropriate teams.
• Content Moderation: Moderate user-generated content and ensure it complies with the company's guidelines and community standards.
• Crisis Management: Act as the first point of contact for managing social media crises and escalating issues to higher management when necessary.
• Feedback Collection: Gather customer feedback from social media interactions and provide valuable insights to the product and marketing teams for continuous improvement.
• Social Media Campaign Support: Assist in the execution and monitoring of social media campaigns to enhance brand awareness and engagement.
• Analytics and Reporting: Track and analyze social media performance metrics, generate reports, and propose recommendations for enhancing social media support strategies.
• Collaborative Efforts: Collaborate with the marketing team to align social media efforts with overall marketing initiatives and campaigns.

Working Experience
• 2 years of relevant experience in brand awareness & Social Media

Educational Level
• Bachelor's degree in Marketing, Communications, or a related field

How to Apply: Send your CV to recruitment@fortknoxoutsourcing.com with the job role as the subject of the mail.

Job role: VALUE ADDED SERVICES (VAS) PRODUCT MANAGER

Location: Lagos

Remuneration: Attractive

DESCRIPTION
• Reporting to the Product Lead VAS & Digital Products, the position holder’s role will be to develop and manage their portfolio’s digital products (which may include partner products), product pricing, commercialization of new products, product development, and product management within the Consumer Products and Services department.
• Develop strong business opportunities jointly with content partners.
• Manage a portfolio of key accounts and for delivering Partner-focused solutions based on customer needs.
• Responsible for bringing new and improved products to market. Work with the team to ensure the products meet business goals and customer needs, conduct market research, develop product specifications, oversee prototyping and testing, and manage the product launch.

JOB RESPONSIBILITIES
• Provide support in managing the life cycle of consumer products & services, defining product and partnership roadmaps in line with the revenue targets and strategy.
• Ensure excellent customer experience for products by creating, testing and launching simple and efficient customer journeys.
• Develop new campaigns to grow the VAS & digital products portfolio’s customer base and service revenue.
• End to End Content Partner Management.
• Manage Partner On-Boarding requests and related processes.
• Develop and maintain long-term relationships with strategic partners and key accounts
• Ensure partner orders are closed as per defined SLA’s. (Bulk SMS, Service Approval, order processing)
• Deliver on partner NPS (net promoter score) for partner support and Customer NPS for VAS products and services.
• Manage partner KYC updates and partner contact database.
Internal and external stakeholder engagement in a bid to support and rollout partner products and services.

KEY PERFORMANCE AREAS
• Conducting feasibility research and gathering resources
• Identifying project scope and deliverables
• Develop a statement of work and project plans
• Estimate budgets and ensure efficient implementation
• Identify potential risks and create a risk management strategy
• Organize and lead project meetings
• Oversee the work of all project teams
• Communicating with clients and senior management
• Measuring and monitoring the quality of work
• Analyze project performance
• Reviewing the final product
• Document all phases of the project

QUALIFICATIONS
A Degree in business administration or technical discipline.
SKILLS
• A minimum of 3 years' proven track record in VAS account and relationship management
• Knowledge on Product Lifecycle Management.
• Team player with excellent interpersonal skills and a high level of self-drive and energy
• Problem-solving skills and decision-making guided by a customer experience focus.
• Knowledge of stakeholder engagement and project management within cross-functional teams.

How to Apply: Send your CV to recruitment@fortknoxoutsourcing.com with the job role as the subject of the mail.

Job role: VALUE ADDED SERVICES (VAS) PRODUCT MANAGER

Location: Lagos

Remuneration: Attractive

DESCRIPTION
• Reporting to the Product Lead VAS & Digital Products, the position holder’s role will be to develop and manage their portfolio’s digital products (which may include partner products), product pricing, commercialization of new products, product development, and product management within the Consumer Products and Services department.
• Develop strong business opportunities jointly with content partners.
• Manage a portfolio of key accounts and for delivering Partner-focused solutions based on customer needs.
• Responsible for bringing new and improved products to market. Work with the team to ensure the products meet business goals and customer needs, conduct market research, develop product specifications, oversee prototyping and testing, and manage the product launch.

JOB RESPONSIBILITIES
• Provide support in managing the life cycle of consumer products & services, defining product and partnership roadmaps in line with the revenue targets and strategy.
• Ensure excellent customer experience for products by creating, testing and launching simple and efficient customer journeys.
• Develop new campaigns to grow the VAS & digital products portfolio’s customer base and service revenue.
• End to End Content Partner Management.
• Manage Partner On-Boarding requests and related processes.
• Develop and maintain long-term relationships with strategic partners and key accounts
• Ensure partner orders are closed as per defined SLA’s. (Bulk SMS, Service Approval, order processing)
• Deliver on partner NPS (net promoter score) for partner support and Customer NPS for VAS products and services.
• Manage partner KYC updates and partner contact database.
Internal and external stakeholder engagement in a bid to support and rollout partner products and services.

KEY PERFORMANCE AREAS
• Conducting feasibility research and gathering resources
• Identifying project scope and deliverables
• Develop a statement of work and project plans
• Estimate budgets and ensure efficient implementation
• Identify potential risks and create a risk management strategy
• Organize and lead project meetings
• Oversee the work of all project teams
• Communicating with clients and senior management
• Measuring and monitoring the quality of work
• Analyze project performance
• Reviewing the final product
• Document all phases of the project

QUALIFICATIONS
A Degree in business administration or technical discipline.
SKILLS
• A minimum of 3 years' proven track record in VAS account and relationship management
• Knowledge on Product Lifecycle Management.
• Team player with excellent interpersonal skills and a high level of self-drive and energy
• Problem-solving skills and decision-making guided by a customer experience focus.
• Knowledge of stakeholder engagement and project management within cross-functional teams.

How to Apply: Send your CV to recruitment@fortknoxoutsourcing.com with the job role as the subject of the mail.

Job Role: Human Resources Business Partnership (HRBP)

Location: Lagos

Salary: 120, 000

Duties/Responsibilities:

* Conducts weekly meetings with respective business units.
* Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.
* Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required.
* Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
* Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
* Provides HR policy guidance and interpretation.
* Develops contract terms for new hires, promotions and transfers.
* Assists international employees with expatriate assignments and related HR matters.
* Provides guidance and input on business unit restructure, workforce planning and succession planning.
* Participates in the evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.
* Performs other related duties as assigned.

Required Skills/Abilities:
* Excellent verbal and written communication skills.
* Excellent interpersonal and customer service skills.
* Excellent organizational skills and attention to detail.
* Strong analytical and problem-solving skills.
* Proficient with Microsoft Office Suite or related software.

How to Apply: Send your CV to recruitment@fortknoxoutsourcing.com with the job role as the subject of the mail

Job Role – DIRECT SALES AGENT ( FIRSTMONIE SALES EXECUTIVE / ACCOUNT ACQUISITION SALES EXECUTIVE)
Industry: Banking

LOCATIONS
Yaba, Surulere, Ebute-Metta, Lagos Island, Ajah, Lekki.

• Gross Monthly Salary – N104,000

• Qualification – Minimum of Second class lower/HND Upper Credit
Age Limit --- Not more than 30 years

• 0– 1 years of work experience in sales, customer services, or related fields.

How to Apply: Send CV to recruitment@fortknoxoutsourcing.com with job role and preferred location e.g Firstmonie Sales Executive – Lekki

Job Title: Market Developer
Location: Oyo, Ondo, Ogun, Osun, Oyo, Delta, Edo, Kogi, Kwara, Niger, Nasawara, Plaeteu, Rivers.
Employment Type: On-site
Industry: Telecommunication

Job Description:
-Recruitment of Partners
-Ensuring and Monitoring Partners
-Ensure the education of all partners and agents
-Nurturing new sales leads to secure business. - Onboarding new clients on the system.

Basic Pay: 50,000
Variable Pay: 20,000

Send their CVS to recruitment@fortknoxoutsourcing.com with the Job role and location as the subject of the mail.

Job role: State Marchant Officer
Location: Benue, Adamawa, Abia
Salary: 100, 000

Job description
• To recruit, support, and manage state aggregators
• Champion POS management and distribution in the state Responsible for the onboarding, and training of aggregators/aggregator agents and driving SMARTCASH POS Business in the State.
• To achieve revenue target within the state/area
• Ensure appropriate and effective outlet branding is carried out in line with the “Picture of Success (PICOS)” within the state Identify visibility opportunities for the Smartcash brand within the state.
• Effective management of POSM Materials stock in the state warehouse to avoid damage, wastage, and obsolete materials in the territory. Train aggregators on POSM deployment to agents in line with “Picture of success”.
• Industry Awareness/Competition Intelligence.
Requirements
A first degree in any discipline (B.Sc/ HND).

• 2years of experience in the Fintech Space would be an advantage.
Interested Candidates should send their CVs to recruitment@fortknoxoutsourcing.com using the job role and location as the subject of the mail.

Job Role – DIRECT SALES AGENT ( FIRSTMONIE SALES EXECUTIVE / ACCOUNT ACQUISITION SALES EXECUTIVE)
Industry: Banking

LOCATIONS
KADUNA: Kaduna Junction Rd, Kaduna Main, Kaduna Ppmc, Kafanchan, Samaru.
ABUJA: Abuja Garki, Zuba Ii, Abaji, Abuja Airport, Abuja Main, Adetokunbo Ademola, Ankpa, Banex Plaza, Barkin Ladi, Bolingo Hotels, Gwagwalada, Gwarimpa, Kubwa,Maitama, Maitama Ii, Wuse New Market, National Assembly, Nyanya, Nrg -Kuje, Zuba, Shippers Plaza.
KOGI STATE: Ankpa, Lokoja Nipost, Lokoja, Obajana, Okene, Ajaokuta, Isanlu, Kogi State University,
ZARIA: Zaria, New Zaria City.
BENUE: Otukpo Market, Vandeikya, Katsina-Ala,
BAUCHI: Toro, Makurdi, Makurdi Northbank.
NIGER STATE: Kontagora, Minna, Suleja, Suleja Aluminium Villa, Katako, Lapai.
KANO: Aminu Kano Way.
OSUN: Kuta.
NASARAWA: Keffi-Nasarawa, Lafia.

• Gross Monthly Salary – N104,000

• Qualification – Minimum of Second class lower/HND Upper Credit
Age Limit --- Not more than 30 years

• 0– 1 years of work experience in sales, customer services, or related fields.

How to Apply: Send CV to recruitment@fortknoxoutsourcing.com with job role and preferred location e.g Firstmonie Sales Executive - GWARIMPA

Job Role – DIRECT SALES AGENT ( FIRSTMONIE SALES EXECUTIVE / ACCOUNT ACQUISITION SALES EXECUTIVE)
Industry: Banking

LOCATIONS: VI and Ikoyi

• Gross Monthly Salary – N104,000

• Qualification – Minimum of Second class lower/HND Upper Credit
Age Limit --- Not more than 30 years

• 0– 1 years of work experience in sales, customer services, or related fields.

How to Apply: Send CV to recruitment@fortknoxoutsourcing.com with job role and preferred location e.g Firstmonie Sales Executive - Oba Akran

Job Role – Dispatch Riders
Industry: Logistic Company

LOCATION: Iyana ipaja

• Monthly Salary – 60,000

• Qualification – Have at least one year of experience in a logistics company

How to Apply: Send CV to abonaanu@gmail.com with job role and location e.g Dispatch Rider – Iyana Ipaja.

Job role: Software Developer/Backend Developer

Location: Lagos, Ibadan, and Abuja

Salary: Negotiable

Requirement

* Experience coding

* Developing games making use of Unity

* Experience coding in the C# language

* Experience with backend platforms including but not limited to Firebase

* The ability to code in tandem with other developers using a repository such as GitHub

* The ability to understand and implement clean code created by other developers

Qualification:

* 2-5 years of experience as a developer

* BSC & HND


Interested Candidates should send their CVs to recruitment@fortknoxoutsourcing.com using the job role as the subject of the mail.

Job role: Software Developer

Location: Lagos, Ibadan, and Abuja

Salary: Negotiable

Requirement

* Experience coding

* Developing games making use of Unity

* Experience coding in the C# language

* Experience with backend platforms including but not limited to Firebase

* The ability to code in tandem with other developers using a repository such as GitHub

* The ability to understand and implement clean code created by other developers

Qualification:

* 3-5 years of experience as a developer

* BSC & HND


Interested Candidates should send their CVs to recruitment@fortknoxoutsourcing.com using the job role as the subject of the mail.

Role: Sales Manager.
Location: Port-Harcourt, Aba, Kano, Kaduna, Ibadan, Akure, Warri
Industry: Courier Services

JOB REQUIREMENTS
· Minimum of 2 - 3 years experience.
· Worked with a Logistics firm before.

Interested Candidates should send their CVs to recruitment@fortknoxoutsourcing.com

WALK-IN INTERVIEW!!!

FortKnox Outsourcing Recruitment
Industry: Banking & Insurance

Job Role: Product Advisor
Job Location: Lagos
Resumption: Immediate

Job Description:

Responsibilities:
Providing guidance on various insurance products such as life, home, auto, business, or health insurance.
Working with clients to determine appropriate coverage levels and options for coverage
Reviewing new insurance products offered by carriers to determine if they are appropriate for client needs
Selling insurance policies to individuals and businesses
Reviewing current coverage to determine if it needs to be changed or updated.
Working with clients to set up new policies and make sure they are paid on time
Meeting with clients on a regular to discuss their insurance needs and answer any questions they may have
Working with insurance agents or brokers to create insurance packages that meet client needs
Recommending appropriate coverage limits based on analysis of risk factors such as occupation, hobbies, or family composition
Requirements:
Minimum SSCE educational qualification
Strong marketing and sales skills.
Good Oral and written communication skills.
Must be 21 years and above

Interested candidates should visit:
Address: 3 Murphy Atsepoyi Crescent, Rahmat Estate, Ogudu GRA.

Date: Wednesday - 12th April to 14th April 2023

Job Role: Tax Account Officer

Location: Lagos (Ikoyi)
Salary: 130, 000

Tax Accountant duties and responsibilities

* Prepare tax provisions schedules, returns, payments, reports and maintain a company’s tax database
* Find tax solutions to complicated tax issues or errors from incorrect tax filings
* Identify legal tax savings and recommend ways to improve profits
* Make sure that clients comply with federal, state and local tax regulations
* Advise management about the impact of tax liabilities and corporate strategies or new tax laws
* Coordinate outsourced tax preparation work
* Accurately prepare quarterly and annual tax reports
* Keep up-to-date with tax changes and industry trends by participating in educational opportunities, participating in professional organizations, keeping up with professional networks and reading professional publications.

Educational Qualifications & Functional / Technical Skills
• Bachelor’s degree or HND in Banking & Finance, Accounting or Finance.
• Advance skills and working knowledge of MS Office suite including Word, Excel, and PowerPoint.
• Excellent communication and organizational skills
• Ability to pay attention to details
• A general knowledge of accounting principles.
• Over 3 years of working experience in the Fintech or banking industry, fully integrated in all aspects of settlement and daily reconciliation process.

Interested Candidates should send their CVs to recruitment@fortknoxgroup.com using the Job title as the subject of the mail.