yamakuza: it appears that Diamond Bank and First Bank are the next best alternatives?

BAMMZ: I recieved a very rude shock from G.TB too. Always thot they were the best until lately. And i cant believe Firstbank, as old as she is, will be such an innovative bank! I underrated FBN for too long but they have surpassed my expectation. What can i not do with my savings account and firstonline? Now i know better. . .a newbroom can never teach a older broom!

jorge1980: It seems the pretense is over with GTbank. I had issues using the internet banking platform for a couple of days trying to transfer funds from on gt acct to another. I did this without success and decided to call the customer service center.

I was gracefully told that "due to a security upgrade" transfers (including internal) can only be made from current accounts and I had to open a current account to do that.

This coming from a supposedly IT compliant bank selling bogus hardware tokens for internet banking is outrageous . I had always known the bank was overated and this just breaks the camels back......closing my account immediately.

ikhile666: [/color][color=#990000] ;DKeystone bank is the bomb now.did a transfer their no charges from an internal account to another and also did a transfer from their atm to aanother bank hassle free.I ve already closed my gt account

sunky644: I think what they are really after is for customers to buy the token. I tried making an important transaction lastweek but all to no avail as the excuse was this security issue. I was forced to buy the token since it's the only solution to that present problem. So, if you want to ve a smooth internet banking with GTBank, then I advice you get the token. But, if you don't want to buy the token, it's either you close your account with them or forget internet banking as far as the bank is concerned.

abbyintuition: I'm surprised at the temper tantrums thrown here. I had received a amail frm them notifying me that they were migrating technology as a result of which transfers would not take place frm savings accounts for a while. Excerpts:

Dear Valued Customer,

Thank you for maintaining a banking relationship with Guaranty Trust Bank plc.

In line with our commitment to ensure you perform your banking transactions quickly, safely and conveniently, we would like to inform you that we are presently upgrading the security features for third party transfers and several other functions on our internet banking platform.

Kindly note that during this upgrade exercise the third party transfer function for Savings Accounts on our Internet Banking platform will be unavailable to customers.

Should you require to transfer money to a third party, please transfer the funds to your current account and then perform the transaction. You can also visit any GTBank branch nationwide to effect your transfer.

We sincerely regret all inconveniences caused by this development and assure you of our commitment to providing you with excellent service at all times.

For more information, please to GTConnect on 01-4480000, 08029002900 or 08039003900 or visit our website www.gtbank.com.

Thank you.

They hvnt gotten there (perfection) yet, but they are pressin toward it.

One man's food is another's poison. But i'll encourage some understanding.

Cheers nairalanders

Lempeh: Pls nairaland how much will it cost me to open a Gtb account thanks as you reply back

slimming: Are you saying i can transfer with saving account to another gt bank acct holder? the last time i check, the customer care said it can't be possible except i have current account.

legalwealth: But I was told last week here in Osogbo by a customer care agent that it will be rectified and that
it is not a permanent issue.

d7thcaller: @ slimming,

Yes you can now do transfer to other gt accounts through your savings acct. I did up to two transfers from my savings yesterday and all of them were successful.
Cheers

jorge1980: It seems the pretense is over with GTbank. I had issues using the internet banking platform for a couple of days trying to transfer funds from on gt acct to another. I did this without success and decided to call the customer service center.

I was gracefully told that "due to a security upgrade" transfers (including internal) can only be made from current accounts and I had to open a current account to do that.

This coming from a supposedly IT compliant bank selling bogus hardware tokens for internet banking is outrageous . I had always known the bank was overated and this just breaks the camels back......closing my account immediately.

kolexy:

@Poster, which bank do you work for? You do not have to demarket a competitor to draw customers to your bank.
GTB is still miles ahead of the rest.

KokoBeware:


You dont shutdown a service that is widely used indefinately (and twist peoples arms to open current accounts)..... Basic IT principles should have been followed to ensure minimum downtime, also there should be at least an estimated time where the service will come back up... GTB just proved unrealiable with this move...

jiggo: For how long is the upgrade? It's over a week now. I even sent them a mail on thursday to know howfar, no response.
Its just unfortunate if really they wana force us to open current acct b4 we can make transfers, absolutely absurd.

ADESANMI M: To you that have interest in openning FirstBank account_ National I'd card/voters I'd card/Driver licence or Intl paasport with ur utility bill (water rate bill,phcn bill or family receipt for new site witout address). Minimum amount to open savings acct is 2,000. Internet banking is free but token is also 3,000 and the token is used for savings and current! FirstBank is using highest grade banking software amongst all Banks in Nigeria! Ensure you get Firstmobile on your phone before leaving the Customer service officer so that you can have ur banking on the go! I love FirstBank,no cheating ! They have accounts variants_ savings,zero cot savings acct wt a chequebook, business accts which is a current account that its cheques go for clearing but no Cot is charged! The Bank collects flat charge of 2,000 on N5M turnover monthly and 5,000 on 15M turnover monthly! Walk into FirstBank nearest to you and experience true Banking! No hidden charges in their loans! You can make trsf to Fbn accts free of charge but to other Bank will cost you token as low as N45 thru First Instant Pay! No be by force to open current acct;Firstbank got varieties according to your needs!Talk to me if you are in Lagosand need further info_08032258365