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Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (588861 Views)
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Re: MTN Customer Care Thread by Youngpo413: 10:42pm On Jun 09, 2015 |
JideSM:Thanks |
Re: MTN Customer Care Thread by shedo4sure: 3:35am On Jun 10, 2015 |
Tecno f5... I onced subscribed 2 bbc day, i don't knw if it's d cause. Pls help me. Thanks in anticipation JideSM: |
Re: MTN Customer Care Thread by Mcleo007(m): 6:59am On Jun 10, 2015 |
Hello @JideSm, good work here. I'm using MTN BIS which used to work fine until last week. Seems its no longer unlimited or capped at 3gb. Tells me I've crossed the fair usage threshold. I tried subscribing for the BBC day but it took several hours before it got activated and barely downloaded up to 50Mb and stopped. Called cc but no solution. Please help |
Re: MTN Customer Care Thread by TinaTony: 8:37am On Jun 11, 2015 |
please, i want you to unsubscribe this two mtn lines from mtn facebook daily, they have been deducting N5 daily from the two lines :08038952445 and 08130207155 |
Re: MTN Customer Care Thread by Stelina(f): 12:10pm On Jun 11, 2015 |
Please how do I activate the free 2015mb that came with infinix hot note pro? There. Is a sim pack attached with no number. Thank yu |
Re: MTN Customer Care Thread by JideSM: 3:04pm On Jun 11, 2015 |
Our apologies, kindly send your phone number for assistance. Mcleo007: |
Re: MTN Customer Care Thread by JideSM: 3:07pm On Jun 11, 2015 |
Please confirm the location your bought the phone from. Stelina: |
Re: MTN Customer Care Thread by JideSM: 3:12pm On Jun 11, 2015 |
Please note that the MTN facebook daily on your line has been deactivated. Thank you for choosing MTN. TinaTony: |
Re: MTN Customer Care Thread by Stelina(f): 3:13pm On Jun 11, 2015 |
Re: MTN Customer Care Thread by timbros(m): 3:38pm On Jun 11, 2015 |
@JideSM At the just concluded Jumia Megathon flash sales, I got delivery of 2 units of InnJoo ONE. My issue is that the MTN sim packs don't have phone numbers on them. I haven't registered them. Also how can I activate the 3gb that comes with the Sims? |
Re: MTN Customer Care Thread by Mcleo007(m): 3:40pm On Jun 11, 2015 |
JideSM: Thanks for the timely response sir... 08136930666 |
Re: MTN Customer Care Thread by b3llo(m): 1:57am On Jun 12, 2015 |
JideSM:Good morning Sir, I bought an Innjoo phone at Jumia which came with a Sim card, I've registered the SIM. How can I activate the 3GB that is supposed to be attached to the sim. Though, I've dialled *559# and *559*3# but no data. Thanks, am expecting your reply. |
Re: MTN Customer Care Thread by Weirdman: 2:08pm On Jun 12, 2015 |
Good Afternoon pls after about 5days of trial to sub Blackberry Bis yesterday night around 7:20pm i dn't even start to use the sub because there was no light abt an hour time that is around after 8 i was trying to browse it didn't work i sent STATUS TO 21600 they told me i dn't av any BBsub after taking my money i try to call call center about 10times they did not pick my call even til now pls i need that BIS back,09039276175 |
Re: MTN Customer Care Thread by Weirdman: 2:09pm On Jun 12, 2015 |
Pls oh |
Re: MTN Customer Care Thread by olason(m): 3:42pm On Jun 12, 2015 |
jideSM, am a monthly subscriber to the 4.5gb plan and for sometime now am no longer enjoying the service, as at today i have close to 11gb plus of data which the poor service has not enabled me to enjoy it. Surfing the net is a nightmare. Called there customer service tire, no response. its so sad that I DONT ENJOY browseING USING MTN despite my huge data. Pls do something to make me have an enjoyable experience jus like some months back . my no, is 08141332396. thanx 1 Like |
Re: MTN Customer Care Thread by nitt: 4:15pm On Jun 12, 2015 |
Hi, N50 is deducted from this line anytime I recharge - 08037658873. Kindly unsubscribe this line from any promos or services attached |
Re: MTN Customer Care Thread by Yem0350: 8:28pm On Jun 12, 2015 |
Kindly deactivate me from MTNPLAY and any caller tunes
08065256559
07064746715
Thanks |
Re: MTN Customer Care Thread by Justpassingby45(m): 7:15pm On Jun 13, 2015 |
Hi mr JideSM, pls help me to deactivate this two mtnline (07063815792 and 08064612077) from facebook daily 5naira deduction. It pains me so much cos i was trying to deactivate one number with *510*22# and got the other one involve. I will be very happy if you help in deactivating both. Thanks. |
Re: MTN Customer Care Thread by ihedinobi2: 8:47pm On Jun 14, 2015 |
@tayoccu, why does MTN charge my Internet from my main account when I have a data plan or bonus data? |
Re: MTN Customer Care Thread by giywealthy: 12:17pm On Jun 15, 2015 |
tjmc: Pls deactivate my lines too from this service, Mr. JIDESM, my numbers are 08068579525 and 07067210675, I'm tired of the daily deductions of 5naira(currently on the 080) when I'm not even making any good use of the app or link! I'm currently not experiencing daily deductions on the 070 problably because I still have a few days before expiry. Even the 150MB of the 070 is just there because I'm not into these stuff. Pls do it asap before the next day comes for my 080 and expiry of my 070! Thanks, God strengthen you. |
Re: MTN Customer Care Thread by Djeszy: 1:36pm On Jun 15, 2015 |
the MTN music text W to 5900 for N5 weekly I sent and How to unsubscribe pls |
Re: MTN Customer Care Thread by ihedinobi2: 7:31am On Jun 16, 2015 |
CC: JideSM ihedinobi2: |
Re: MTN Customer Care Thread by shegz1(m): 12:36pm On Jun 16, 2015 |
Please we are having problem with mtn network in Iguoriakhi, ovia south west of Edo state. Since a week ago that there is heavy rainfall, we are yet to have network. I have to go under the mask before I can get network, once you live there the network is gone. |
Re: MTN Customer Care Thread by sundayoje(m): 8:30pm On Jun 17, 2015 |
please, have been trying to deactivate Mtn music + on my two sims but to no avail. my money is been deducted without using the service. please help me to deactivate it pls....08038020039,08144536298.tanx |
Re: MTN Customer Care Thread by sundayoje(m): 8:34pm On Jun 17, 2015 |
please, have been trying to deactivate Mtn music + on my two sims but to no avail. my money is been deducted without using the service. please help me to deactivate it pls.. I have tried texting stop to 5900 series of time noting was done...08038020039,08144536298.tanx |
Re: MTN Customer Care Thread by sundayoje(m): 7:58am On Jun 18, 2015 |
please, have been trying to deactivate Mtn
music + on my two sims but to no avail. my
money is been deducted without using the
service. please help me to deactivate it
pls....08038020039,08144536298.tanx |
Re: MTN Customer Care Thread by dungas30(m): 9:33pm On Jun 18, 2015 |
bros please I want to start data shere business pls wat package did u have an dia prices ugent |
Re: MTN Customer Care Thread by davizen: 9:28pm On Jun 19, 2015 |
JideSM:but is it only on MTN nextapp store that the mb can be used? |
Re: MTN Customer Care Thread by SIRcumalot: 11:44pm On Jun 19, 2015 |
how do i cancel my subscription to the 1000000ngn promo ? am not feeling lucky anymore anytime i recieve a text fro, 2020 telling me that i can become a millionaire i lose 100ngn i don't even remember applying for this promo. please tell me how to deactivate myself from this crazy scheme. your customer care told me to send stop to 200 i got a reply that i never subscribe so why una come dey take my money ? 08162561282. |
Re: MTN Customer Care Thread by timbros(m): 7:50pm On Jun 20, 2015 |
JideSM Please I beg you in the name of God, deactivate callertune service in this number 07030365981. And if there is ANY promo attached to the number, please deactivate. Thank you. |
Re: MTN Customer Care Thread by Nobody: 12:09pm On Jun 21, 2015 |
i am having a problem deactivating mtn facebook weekly which i accidentally subscribed too. i have tried *510*22# but instead of me been unsubscribed i get the message telling me "welcome to Facebook weekly". i am thus charged 25naira three times in a week, every week already. i will be grateful if u can help me cancel or deactivate the facebook weekly plan. all of them to be precise. 08035160236 |
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