pabon:
Good afternoon Mr JideSM. Please, I discovered yesterday that my airtime was being deducted for sections I have no knowledge about. The funny but annoying thing about this is that it happens whenever I turn off my data.

This is a copy of the last message.

Your last session was 24.04 KB, total cost of last session was 0.35 and new account balance is 163.79.

I don't want to believe that this is MTN's surreptitious way of defrauding her FAITHFUL customers.

I'm awaiting your response. Thank you.

Buchika:
Please Jide unsubscribe my number 08038946558 from all caller tunes. I tried unsubscribing from message and ussd codes but it's not successful.

orientalzempire:
0814 318 7043
That is the number I went to retrieve since 2 days now and d network is not still coming up

Fmdipo:
what is the validity period of MTN vtu bonus

JideSM:


Hi Fmdipo, the validity period is 3 days. Regards

chistev12:
please, i am trying to subscribe for the mtn night plan. i know it works for only customers on mtn pulse. i tried migrating but it says i am already on pulse... but after sending ''night'' to 131 i get a message saying ''Y'ello, your subscription to MTN Pulse 500MB Night bundle has failed. Please retry by sending Night to 131.''

what is the problem.

when i check my balance it reads; BetaTalk main balance: 102.25

why does it say betatalk instead of pulse?

my number is 08141877421.

arejibadz:
hi... please my sim doesn't send message to 131 on my phone but I can send to other numbers but when I put it on another person's phone it would send message to 131

Johnsonifeoluwa:
Hello please I was robbed of my phone
pls can any one help to retrieve my mtn sim
the que at mtn office is. Much
and my schedule are so tight pls I need help

JideSM:


Hi Johnsonifeoluwa, so sorry that this happened. Please be informed that you can ONLY perform welcome at MTN Walk-in centre with a vlaid ID card, PUK and sim registration details. Let me know your location so i can direct you appropriately. Regards

Johnsonifeoluwa:

iyanaipaja

Moneyboyz:
JideSM

Hello bro I had to mention you above to call your attention to this issue with my line.

It's been like this for more than a year now and it's so frustrating.
It all happened when phone was stolen,I called ye customer care to help Barr this line to avoid this person using my airtime.

To did and I was grateful. I retrieved my line and the problem starts, I have not been able to browse with my line ever since then. It's H+,H,E or GPRS doesn't come up. All settings are correct and my message Central number is correct.

I had to buy another my line to support myself and it's frustrating, I need to grab back on this line and browse,I can't he using two my line in a single phone.

There was even a time I subscribed and I was not able to use it until my 1gb sub expired without even touching 1byte out of it.
This is a bug and needs to be fixed, please don't tell everything is okay with my line as I've used 4 android after that and the same thing persist.

Help me bros.i have airtime on this sim now, configuration is correct but the data doesn't come up. please help.
Thanks..

ogbright:
Mtn I need my credit. you are owing me #430. I borrowed money from mtn they debited but never credited, it happened trio times.

I used the little money on me to buy credit but it never reflected on my balance. Now I have abandoned that line and you guys don't want to do any thing about it.

mtn mtn mtn! give me back my credit.this is the no 08161788184.

JideSM:


Hi arejibadz, apologies for the inconvenience. Please send your mobile number via email message to enable me look into this. Regards

arejibadz:
which email

JideSM:


I'm unable to reach you on the mobile number you provided as it was switched off. Let me know whenever you are available. Regards

JideSM:


Hi ogbright, apologies for the inconvenience. Checks on your line show that you used the Xtrabyte service on the Sep 13, 2017 5:51:37 PM, Sep 13, 2017 8:28:33 PM and Sep 13, 2017 10:05:26 PM respectively and you were given 50MB each which you have exhausted. You currently have outstanding balance. Please dial *606#, then select check balance. Regards

Moneyboyz:
Bro JideSM
You haven't attend to my request, I've inserted the sim in my phone now number is 08167349201
Thank you sir.

Hello bro I had to mention you above to call your attention to this issue with my line.

It's been like this for more than a year now and it's so frustrating.
It all happened when phone was stolen,I called ye customer care to help Barr this line to avoid this person using my airtime.

To did and I was grateful. I retrieved my line and the problem starts, I have not been able to browse with my line ever since then. It's H+,H,E or GPRS doesn't come up. All settings are correct and my message Central number is correct.

I had to buy another my line to support myself and it's frustrating, I need to grab back on this line and browse,I can't he using two my line in a single phone.

There was even a time I subscribed and I was not able to use it until my 1gb sub expired without even touching 1byte out of it.
This is a bug and needs to be fixed, please don't tell everything is okay with my line as I've used 4 android after that and the same thing persist.

Help me bros.i have airtime on this sim now, configuration is correct but the data doesn't come up. please help.
Thanks..

Pet1620:
I got this message after entering a wrong security number yesterday when i was trying to call customer care and i don't know what the message means ''Your account has been locked for entering wrong security number. Please call 180 visit the web or the walk-in customer assistance to unlock your account.'' please help me to resolve this issue.