Welcome, Guest: Register On Nairaland / LOGIN! / Trending / Recent / NewStats: 3,194,751 members, 7,955,864 topics. Date: Sunday, 22 September 2024 at 05:19 PM |
Nairaland Forum / Nairaland / General / Jobs/Vacancies / British Council Recruits Graduates As Customer Care Officers and Others (4665 Views)
FG May Employ Jobless Graduates As Teachers – Ngige / British American Tobacco Recruits Graduates / Vacancy For Call Center Officers And Spervisors (2) (3) (4)
British Council Recruits Graduates As Customer Care Officers and Others by pitoski(m): 7:58pm On Aug 04, 2013 |
1.IELTS Administrator at The British Council The British Council is looking for a suitably qualified and experienced individual to join the organization as IELTS Administrator. Purpose of job: To support Examination Services in Nigeria in delivering IELTS exams and to maintain them at the highest professional standards as set out in the British Council’s EQS (Examination Quality Standards) and by the IELTS Partners. Context and environment: (e.g. dept description, region description, organogram) The post holder will lead of a team of 3 who administer the growing IELTS Exams business ensuring quality and compliance as well as control of income and expenditure to deliver on target. Delivery will be in Abuja with approximately two sittings per month, and four other centres around Nigeria once a month. Main Duties and Responsibilities: As IELTS Administrator the post holder will be line managed by the Country Examinations manager (CEM). She/he will be responsible for: Overseeing the taking delivery of examinations materials and checking them prior to exams commencing, packing and returning scripts daily, maintaining logs appropriately. Test delivery Delivering IELTS on test days as part of the IELTS team which includes Supervision of venue staff Post-test administration for IELTS examinations Using up-to-date knowledge of PSN and IWAS/ESOLCOMMS to generate test report forms and jagged profiles Stock keeping for IELTS materials Maintaining logs of preparation materials IELTS Venue Staff and Clerical Markers Management To lead on recruitment, training, monitoring of IELTS venue staff and clerical markers IELTS Examiners To assist IELTS Manager in the recruitment, training, monitoring and management of IELTS examiners for Abuja Budget Management To assist CEM and IELTS Manager in planning IELTS activity and then assist on monitoring and managing income and expenditure to agreed targets. Finance To record income correctly on the FABS system and in a timely manner. Please read through the IELTS Administrator profile(http://www.britishcouncil.org.ng/ielts-administrator/band-4-ielts-administrator-abuja-july-2013-2). Download and complete the British Council application form(http://www.britishcouncil.org.ng/jobs/africa-external-application-form). To help you understand and complete the application form, read through the ‘How to complete the application’ document on the jobs page. Listed within the role profile document, you will find a number of listed ‘behaviours’ and ‘skills and knowledge’. Evidence against those criteria will need to be provided in your role application form. To help you understand those criteria, we have provided a ‘behaviours’ and ‘generic skills’ dictionary at the top of the jobs page. Completed application forms should be sent to hposts@ng.britishcouncil.org no later than Thursday 8 August, 2013. Please ensure the subject of your mail is “IELTS Administrator”. Only applications received on the British Council application form will be considered and only short-listed candidates will be contacted. The British Council is committed to a policy of Equal Opportunity and Diversity and welcomes applicants from all sections of the community. We guarantee an interview to disabled candidates who meet the essential criteria. 2. Customer Service/ Exam Assistant(Temporary) at British Council Nigeria The British Council is currently looking for 2 temporary staff for Customer service/ Exam assistant post. The first position will run from august to the 10th of February 2014. The second position will run from the December 1, 2013 to May1, 2014 Purpose of job: To support the achievement of country plan objectives in Nigeria by delivering examinations administration support and customer services. Context and environment: Customers and enquirers engage with the British Council Nigeria for a number of purposes with the majority being for examinations. Nigeria is the largest British Council exams business in the Sub Saharan Africa region. It administers exams in four subject areas: Schools, Professional/Vocational, Educational on behalf of UK institutions and IELTS. Main Duties and Responsibilities: Examinations Administration Providing administrative support in the delivery of examinations. This involves supporting colleagues in pre and post-test/examination administration duties. This includes exams data entry, post-despatch, assisting with session planning/implementation and examination invigilation. Customer Service Complaints, comments and feedback are dealt with in accordance with corporate policy and the Exams Quality Standards. Information Knowledge Management Manage information created and received in compliance with the Council’s information management standards, policies, the UK Data Protection Principles and local legislation. Please read through and fill the attached Customer service/ Exam assistant profile/form(http://www.britishcouncil.org.ng/customer-service-exam-assistanttemporary/temporary-application-form-cs-and-exam-assistant). To help you understand and complete the application form, read through the ‘How to complete the application’ document on the jobs page. Listed within the role profile document, you will find a number of listed ‘behaviours’ and ‘skills and knowledge’. Evidence against those criteria will need to be provided in your role application form. To help you understand those criteria, we have provided a ‘behaviours’ and ‘generic skills’ dictionary at the top of the jobs page. Completed application forms should be sent to Tempapplication@ng.britishcouncil.org no later than Friday 16 August, 2013. Please ensure the subject of your mail is “Customer service/ Exam assistant”. Only applications received on the British Council application form will be considered and only short-listed candidates will be contacted. The British Council is committed to a policy of Equal Opportunity and Diversity and welcomes applicants from all sections of the community. We guarantee an interview to disabled candidates who meet the essential criteria. |
Re: British Council Recruits Graduates As Customer Care Officers and Others by braine(m): 8:06pm On Aug 04, 2013 |
Nice one. |
Re: British Council Recruits Graduates As Customer Care Officers and Others by DWJOBScom(m): 12:32pm On Aug 06, 2013 |
Has anyone applied? Has anyone ever been called? Does anyone know the nature of work? Am sorry, too many questions |
Re: British Council Recruits Graduates As Customer Care Officers and Others by u3fine(m): 3:45pm On Sep 05, 2013 |
Please who have an idea how british council conduct there written test? What are the likely questions. |
Re: British Council Recruits Graduates As Customer Care Officers and Others by Nobody: 6:09pm On Sep 05, 2013 |
u3fine: Please who have an idea how british council conduct there written test? Have they invited you ?? |
Re: British Council Recruits Graduates As Customer Care Officers and Others by 175(m): 6:13pm On Sep 05, 2013 |
u3fine: Please who have an idea how british council conduct there written test? End time questions. |
Re: British Council Recruits Graduates As Customer Care Officers and Others by 175(m): 6:14pm On Sep 05, 2013 |
tchidi: End time answers 1 Like |
Re: British Council Recruits Graduates As Customer Care Officers and Others by u3fine(m): 7:36pm On Sep 05, 2013 |
tchidi:Yes |
Re: British Council Recruits Graduates As Customer Care Officers and Others by Nobody: 9:08am On Sep 06, 2013 |
u3fine: Congrats. Wish u success. |
Re: British Council Recruits Graduates As Customer Care Officers and Others by u3fine(m): 9:31am On Sep 06, 2013 |
tchidi:Do you have idea of the format for there numericals? |
Re: British Council Recruits Graduates As Customer Care Officers and Others by Nobody: 10:15pm On Sep 06, 2013 |
u3fine: Truthfully, NO. I don't. |
(1) (Reply)
Employment At Swift Employment Global Check Limited / Npower Osun State let us meet here / Fug Pensions Ltd
(Go Up)
Sections: politics (1) business autos (1) jobs (1) career education (1) romance computers phones travel sports fashion health religion celebs tv-movies music-radio literature webmasters programming techmarket Links: (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) Nairaland - Copyright © 2005 - 2024 Oluwaseun Osewa. All rights reserved. See How To Advertise. 28 |