Deolaw:


Hi. I just broke mine too. I am worried. I have some very important docs on it. Please, is the screen available now? Again how much were you charged. I got mine in Dec and also still have the receipt.

My screen cracked I took it to Carl care with the purchase receipt and packet. I was told to come pick it up in 7days, I went ahead on the 7th day and got the phone screen fixed and just like new. You can also do the same as I did

stephenponti:


My screen cracked I took it to Carl care with the purchase receipt and packet. I was told to come pick it up in 7days, I went ahead on the 7th day and got the phone screen fixed and just like new. You can also do the same as I did

well not everyone is lucky...had 2 wait 3months 2 get d screen fixed at d same carlcare

zicobass11:
please wia r d ppl representing tecno Carl care here, u need to tell us when d infinix zero accessories will b available. cos my screen is broken and I need to replace it too.tanx

Hi! You need to counsel with our local Carlcare Service Center about the materials. Or you can try to leave your number to our service center and ask our colleagues to call you once the screen is available. Thank you!

walex1991:
well not everyone is lucky...had 2 wait 3months 2 get d screen fixed at d same carlcare

. the people in ur local carlcare centre dont even kne when the materials will be available

Carlcaresophia:
Hi! You need to counsel with our local Carlcare Service Center about the materials. Or you can try to leave your number to our service center and ask our colleagues to call you once the screen is available. Thank you!

the people in ur local carlcare centre dont even
kne when the materials will be available

Greetings!!!
please how do i refuse "automatic call picking" set by me to my phone but i want to remove it now but it seems,no way to remove it based of my opinion.pls help.

My screen just popped right before my eyes this morning and continued cracking even while i watched.

leTrizzle:
My screen just popped right before my eyes this morning and continued cracking even while i watched.

just like that?

hay2zed50:
The glass of My Zero got cracked and it's affecting the screen reception, and I've been to carl care (Opebi) and I was told the screen was not available, that I should keep calling and checking , and I've been calling and checking for over 3 Months now with the same answer that it's not available yet. and Infinix is also not helping matters, no one has been replying my posts all this while, I finally was told the screen is now available at Opebi's branch last week. Well, after dropping the phone there last week with required formalities, I was told to come back this week friday(Today) to collect it, only to get get there and be told the materials are not available again, what else can one do ? I await your reply and help, thanks

Hi! We're very sorry to learn this kind of problem, could you pls tell us your phone number and work order number, so that we can pass the information to our colleagues to check the details? Thank you!

cerzo:
i thnk dat my infinix zero problem is battery..mine i guess is dat d battery is too weak to charge...i need a battery

Hi! If there's any thing wrong with your battery, you can take it, along with your phone, to our Carlcare Service Center and ask our colleagues to check it for you. If you need us to send you the contact information of our service center, pls tell us the city and state you're living in now. Thank you!

emrain:


just like that?

Yep, wouldn't have believed it if I wasn't there when it happened.

leTrizzle:
Yep, wouldn't have believed it if I wasn't there when it happened.

and there's no video record of the event? or at least a picture?

If you’re having second thoughts about buying an Infinix device with Android Kitkat simply because you are waiting for the delayed software updates to Lollipop, then you are currently missing out on a lot.
Latest versions of Infinix phones are based on Android 4.4 KitKat. Although the latest Android 5.0 Lollipop only runs on a miniscule number of smartphones right now, it is natural for any potential smartphone buyer to expect it in their new handset. But then we did a quick feature comparison and jotted down things that you’ll be missing out and not missing out if you buy an Infinix phone today. Here are some of them:
Many of the headline features Google baked into Lollipop, in fact, are part of Infinix phones already. Obviously, the Material Design animations throughout the UI, default support for the new ART runtime and some others aren’t present in Infinix devices. But here’s a comparison of the ones that are already available and how different they are in operation from Infinix stock Android:

1) Quick Settings

Although most phone makers have been putting quick settings in their variants of Android, it took Google till Android 5.0 to finally bake it into the stock build. And no doubt, they’ve done a fabulous job by not just giving simple on-off toggles, but even relevant information right in there. For instance, you can check your data usage within the quick settings menu itself.

Nevertheless, the basic toggle functionality is available in Infinix device that run Android 4.4.2 too, including the controlling of brightness levels and music playback. You can scroll through all possible toggles including ones to lock the phone screen, and change sound profiles.

2) Guest Mode

Guest mode is one of the best features of Android Lollipop, using which you can hand over your phone to anybody without the fear of them snooping on your personal stuff. Although Infinix doesn’t have the ability to create multiple user accounts, there are several applications that you can use to restrict use of applications that you do not want other users to have access to. These security applications are available on the Google Playstore.

3) Trusted Bluetooth Devices

A feature that Motorola pioneered in 2013 with the first Moto X, that Google later borrowed in Android Lollipop, is also available on Infinix devices.
As simple as it sounds, you can add Bluetooth devices that you own, like a smartwatch or fitness band or a car audio system, and the phone doesn’t require a confirmation to pair these devices. This feature is immensely useful if you’re the owner of any of those devices, as it frees you from the repetitive activity of unlocking your phone in their vicinity, but puts the guard back on when the phone isn’t paired to any.

4) Battery Saver

Android Lollipop has a simplistic Battery Saver mode that reduces battery consumption by turning off some features like animations, background app syncing and slowing the processor down. Infinix’s Hot and Hot Note battery saver mode is comparatively more advanced, offering 3 preset battery saving profiles like ‘Power Save’, ‘Low Power’ and ‘Ultra power’. You can even edit these profiles, choosing the activity of things that eat into the battery. These profiles can automatically kick in depending upon the battery state of your phone.

5) Do Not Disturb

Android Lollipop brought about ‘Priority Mode’, which was an intermediary between regular sound profiles and Do Not Disturb (DND). It lets you white list certain apps and contacts, that can pass through an otherwise ‘silent’ mode.

And it’s not like there will never be an Infinix Stock Rom based on Lollipop, Infinix R and D team did confirm they’re working hard to make it happen by the 3rd quarter of 2015.


What will be interesting to see then would be the integration of these overlapping features.

Good afternoon everybody.

My infinix screen got cracked and I can't find my receipt but I have the packet. What do I do?

I stay in Enugu. I need to fix the phone asap.

please miztyna,mizzbee and other gurus in the house i need help urgently with my infinix zero, i tried to root after i got my phone from carlcare after screen got cracked and i bricked it, it does not power on,when i try to flash it with sp flashtool i get an error, pls see the screen shot attached, pls i need all the help i can get to get my phone back alive

LaconicINC:
please miztyna,mizzbee and other gurus in the house i need help urgently with my infinix zero, i tried to root after i got my phone from carlcare after screen got cracked and i bricked it, it does not power on,when i try to flash it with sp flashtool i get an error, pls see the screen shot attached, pls i need all the help i can get to get my phone back alive

it's either your vcom drivers were not properly installed or you didn't press the download button before plugging your phone.

please what do i do now to solve this issue

emrain:


it's either your vcom drivers were not properly installed or you didn't press the download button before plugging your phone.

LaconicINC:
please what do i do now to solve this issue

are you using a Windows 8 os?

smeloansnigeria:
. the people in ur local carlcare centre dont even kne when the materials will be available

this one is even at the same opebi Ikeja branch.. Then dey went on break for almost 2 months to celebrate the Chinese new year

window 7 sir, 32bit

emrain:


are you using a Windows 8 os?

LaconicINC:
window 7 sir, 32bit

do you have vcom drivers installed in your pc?

emrain:


do you have vcom drivers installed in your pc?

Yes i do

LaconicINC:
Yes i do

uninstall it and goto http://etechgist..in/2015/05/easy-way-to-install-mt65xx-mtk.html?m=1

for how to properly install vcom drivers. since you're using Windows 7, skip the "DSV disabling part "

but mine is 32bit, what is there is 64 bit

emrain:


uninstall it and goto http://etechgist..in/2015/05/easy-way-to-install-mt65xx-mtk.html?m=1

for how to properly install vcom drivers. since you're using Windows 7, skip the "DSV disabling part "

LaconicINC:
but mine is 32bit, what is there is 64 bit

it's for both 32 and 64bit. that's why there are two files (usb2ser)

pls help me with the link for vcom drivers

emrain:


it's for both 32 and 64bit. that's why there are two files (usb2ser)

and pls what is the next step after installing the drivers

emrain:


it's for both 32 and 64bit. that's why there are two files (usb2ser)

LaconicINC:
pls help me with the link for vcom drivers

Google it.

ok, done, it is installed, what next

emrain:


Google it.

LaconicINC:
ok, done, it is installed, what next

that's all. you can now flash your rom through sp flash tool.

no offence bro, but i don't think you know how to do this thing because if you do you would have given me the step by step process and not just typing the solution one word at a time,thanks for attempting though

emrain:


Google it.