In part one – “Leadership Efficiency starts with Empathy” we started the conversation about what is Empathy and why it matters, we are continuing the discussion about the importance of Empathy in the workplace

In the workplace, managers are valued more for their people skills than their technical knowledge as per the Washington Business Journal, I have seen it many times, hardworking managers that have a lot of experience not moving up or barely advancing in their careers as they lack bedside manners or people skills....http://nigerians4change.com/2014/09/empathy-in-the-workplace-where-to-start/