unikwa:

This is helpful info. Thank you.

Shoptomydoor will die eventually if they don't change their ways. People still use them only because there are no viable alternatives. But that is changing now.

Saheed69:
shop2mydoor I received a message on Jan 7 that my package as been loaded and shipped, that I will receive my package in less than 8 weeks.

How long will i have to wait before you deliver my package?

Since 11th of Nov that my package has been with you guys, that is over 5 months

I sent you email and you refused to reply my message. This will be my last time I will using your company and I will also advise prospective clients to do their due diligence before using your company

sheggsliveth:
Since 2009, Shoptomydoor is a trustworthy and reliable company, having delivered millions of products to customers all over Africa. Our motto is honesty, ensuring that you get the best at all times. With over 150,000 customers served so far, Shoptomydoor has delivered over 2,000,000 (Two million) items to their doors from USA and UK online stores. We are sorry to hear about your experience, we have eliminated all causes of delay in our services. now, you can get your packages from the US/UK in Nigeria from 3-5
business days using our express shipping.



I once said it that shoptomydoor is a big scam...I had same experience with them before. I rather pay for the site recommended shipping company..I do get my stuff in 2 days from aboard.

manifoldt:
Please I would like to know why there's a huge difference in the value for actual weight of items recorded in your warehouse and that provided by the sellers of the items. I believe this adds up to the overall shipment cost and the amount you guys are giving me is a lot.

Click on the link below for more details

https://drive.google.com/file/d/1pCG-H6GBPWwClbMtHshHTOz9fqy8ps2p/view?usp=drivesdk

Address ID: NG62535 (Houston Texas)
Shipment #22532
Delivery 1

henryskywalker2003:
Dear Nduka and STMD

I and a host of others have previously complained about the measurements and weights you adopt for our shipments sent thru your company. In my last case, I complained that the dimensions that you quoted was quite larger than was expected. This was due to the fact that the item in question was an earpiece and wasn't in any retail packaging. I uploaded the picture of the item here and the huge dimensions that you gave me as the actual dimensions and you promised to look into it and get back to me. After doing so, you amended the values but the difference was still much and I was getting frustrated with the back and forth, so I told the lady that I will take a measurement of the package when it does arrive.

Fast forward to today. I have gotten the item and taken measurements but my work schedule hasn't given me much time to come around and write this. So, I will be very brief and simply upload pics of the items while I took very rough measurements and also pics of the dimensions which you quoted and used to bill me.

From the pics, you can see my measurements weren't accurate and I allowed a bit of space as an error margin and yet even with that, one can see that it still falls short of the measurements you quoted. 6.5 x 5.5 x 1.0inches against the 9.0 x 7.0 x 1.0 inches that you billed me with.

This makes me wonder if this is being done consciously by the management or that your workers are simply in a hurry and therefore do a terrible job. I'm inclined to believe it is the later given the mistakes and errors I have been seeing lately from you guys.

I don't intend asking for refunds or anything, I only ask you to put your house in order before it gets worse. You may think you have met 99% customer's satisfaction but trust me, there is always room for improvement.

Henry.

shoptomydoor:
usually, merchant/seller provides the weight of the actual items without the packaging and when items get to our warehouse it is weighed with the packaging before been updated to your account. if you are having doubt about the actual weight of the item, you can ask for a reweigh and pictures will be taken as it is been done.

VKasparov:
If you are buying several items from different merchants then use myus.com (myus dot com) to ship them. From my experience, they are the best forwarding service. They are an American company hence they are well organized and transparent. They will not exploit you.

In fact they use Actual Weight of your items to calculate shipping cost as opposed to Dimensional Weight which some forwarding services use. This makes theirs much cheaper.

Also, they have a deal with Amazon and a lot of the other top US shopping sites in that you will not pay the usual 9% tax upon checking out if you are shipping to myus.com. I have used them for several years without disappointment.

If you are a frequent shopper like me, it will be wiser to subscribe to their premium service for a small fee. It is cheaper to use the annual subscription method as opposed to the monthly subscription. At the end of the day, even with my premium subscription, I find that they are still cheaper then the others cos they will not charge you any hidden fees.

By the time you calculate the hidden fees charged by those forwarding services that claim to offer free 2 weeks storage, you will find that they are more expensive than myus.com in the long run. Besides, myus offers 30 days storage.

Sadr:
In Phyno voice, "dem no dey telli persin". Shoptomydoor/Shiptonaija is a no no shipping company to be avoided like a leper. Outrageous and hidden multiple charges, delivery delay, reckless handling of packages, missing items and clueless customer service. Everything promised is smartly cancelled in their contract terms. Read their terms carefully and you will realise you are shipping with them at your [b][/b]OWN RISK.

mankand:
Omo it is such a big shame that shoptomydoor has cast and let their loyal customers down.

What other company that is reliable that someone can use to deliver items from US?

Any recommendations?

mankand:
Omo it is such a big shame that shoptomydoor has cast and let their loyal customers down.

What other company that is reliable that someone can use to deliver items from US?

Any recommendations?

mankand:
Omo it is such a big shame that shoptomydoor has cast and let their loyal customers down.

What other company that is reliable that someone can use to deliver items from US?

Any recommendations?

Arry110:
try heroshe