tobymichael:
Goodmorning,I intend to purchase your king hosting plan, but my question is do I have to buy the domain or am i given a free domain.

Hi,
Please note that we are offering free .com.ng domain with our King plan when you buy this hosting plan for 1 year. But free Domain is only available for 1st year, for 2nd year domain renewal charges will be added to the package cost.

If you want to order a hosting plan, you can visit: http://www.domainking.ng/web-hosting/

For any query you can raise a support ticket from here: http://www.domainking.ng/support/. Our support team will get back to you.

Feel free to contact us if you have any further queries.

Best Regards,
Ashish
DomainKing.NG

You suspended Mai acct on nairagistz.com what wrong?

I have been having troubles to login to the cpanel of firstenergytech.com.ng after some previous successful logins
Kindly resolve this as soon as possible

Donabydeco:
You suspended Mai acct on nairagistz.com what wrong?

Hi,
Please note that your account was suspended because your website is infected with malware & was sending spam from our server. And despite
our multiple warnings sent to you regarding this, you did not take the actions that we asked you to take to resolve this issue.

You can see all the details of this issue on ticket number: 716714.

I can see that we had given you multiple warnings and suggestions on how to resolve this issue, but you still did not take any action for
days even after assuring us that you would be doing things recommended by us to fix this issue.

Your website was sending high volume spam from our server, which can cause the server to go down. We as a responsible hosting provider
asked you to fix this issue with exact guidelines on how to do it. But you still are unwilling to resolve the issue even after we unsuspended
your account. Hence to ensure the stability of our servers & the security of other clients hosted on it we had no other choice but to
suspend your account.

For any further query you are requested to get back to us on the ticket mentioned. Our support team will get back to you.

Feel free to contact us if you have any further queries.

Best Regards,
Angad
DomainKing.NG

JoelAmawhe:
I have been having troubles to login to the cpanel of firstenergytech.com.ng after some previous successful logins
Kindly resolve this as soon as possible

Hi,
I can see we have already replied to your issue around 45 minutes ago via support ticket & email and we are waiting your response on the issue.

Please refer to the Ticket ID: 722934 for details and reply back to us.

Best Regards,
Angad
DomainKing.NG

Hi, it is in your website that .com.ng registration is free but I was requested to pay N1700 for the domain registration when I tried buying a hosting plan on it. What can I do?

domainking:

Hi,
Please note that your account was suspended because your website is infected with malware & was sending spam from our server. And despite
our multiple warnings sent to you regarding this, you did not take the actions that we asked you to take to resolve this issue.

You can see all the details of this issue on ticket number: 716714.

I can see that we had given you multiple warnings and suggestions on how to resolve this issue, but you still did not take any action for
days even after assuring us that you would be doing things recommended by us to fix this issue.

Your website was sending high volume spam from our server, which can cause the server to go down. We as a responsible hosting provider
asked you to fix this issue with exact guidelines on how to do it. But you still are unwilling to resolve the issue even after we unsuspended
your account. Hence to ensure the stability of our servers & the security of other clients hosted on it we had no other choice but to
suspend your account.

For any further query you are requested to get back to us on the ticket mentioned. Our support team will get back to you.

Feel free to contact us if you have any further queries.

Best Regards,
Angad
DomainKing.NG

Then Unsuspended Mai account first so that I will able to rectify the issues on ground... There's no way I can remove it not until you release my account first.

SmartMat:
Hi, it is in your website that .com.ng registration is free but I was requested to pay N1700 forthe domain registration when I tried buying a hosting plan on it. What can I do?

Hi,
Yes, we offer free .com.ng domain with all our web hosting plans expect for Civilian plan. Also the free domain is only available when you buy any of our hosting plan for 1 year.

So can you please tell me which hosting plan were you ordering & how what period (number of years), so that I can be sure of why you did not get the free .com.ng domain with the hosting plan.

Also, you can contact our support and tell us the domain & hosting plan that you want to order and we will do it for you.

For any query you can raise a support ticket from here: http://www.domainking.ng/support/. Our support team will get back to you.

Feel free to contact us if you have any further queries.

Best Regards,
Angad
DomainKing.NG

Donabydeco:

Then Unsuspended Mai account first so that I will able to rectify the issues on ground... There's no way I can remove it not until you release my account first.

Hi,
I have checked and our abuse team is already working on your issue. They should get back to you very soon regarding this issue. I request you to be patient during this time.

Please check the ticket #716714 or your email in some time.

Best Regards,
Angad
DomainKing.NG

DomainKingTeam:

Hi,
I have checked and our abuse team is already working on your issue. They should get back to you very soon regarding this issue. I request you to be patient during this time.

Please check the ticket #716714 or your email in some time.

Best Regards,
Angad
DomainKing.NG

You Opened it now and close it back again.

Donabydeco:

You Opened it now and close it back again.

Hi,
Please note that your hosting account is currently not suspended. It is currently active & we have asked you to take the necessary action.

Kindly check your email or you can also see all the details of this issue on ticket number: #716714.

For any further query you are requested to get back to us on the ticket mentioned. Our support team will get back to you.

Feel free to contact us if you have any further queries.

Best Regards,
Rahul
DomainKing.NG

DomainKingTeam:

Hi,
Please note that your hosting account is currently not suspended. It is currently active & we have asked you to take the necessary action.

Kindly check your email or you can also see all the details of this issue on ticket number: #716714.

For any further query you are requested to get back to us on the ticket mentioned. Our support team will get back to you.

Feel free to contact us if you have any further queries.

Best Regards,
Rahul
DomainKing.NG

No...It's not active..It's Suspended
You asked me to change the nameserver which I have done...Pls do something about this.

Donabydeco:

No...It's not active..It's Suspended
Nairagistz.com

Hi,
Your account is active & not suspended.

It seems you are using the wrong cPanel details. Please check your email or the ticket #716714.

We have sent you the login details again, so please try using those details.

Feel free to contact us if you have any further queries.

Best Regards,
Rahul
DomainKing.NG

DomainKingTeam:

Hi,
Your account is active & not suspended.

It seems you are using the wrong cPanel details. Please check your email or the ticket #716714.

We have sent you the login details again, so please try using those details.

Feel free to contact us if you have any further queries.

Best Regards,
Rahul
DomainKing.NG

Okay...Check Nairagistz.com and see the brought out message

Thanks Domainking...nairagistz.com has been restored but the problem now is,I tried to login to my ftp account to remove what you required for and it's not connecting to the server when I input my login details.

Gosh!! Suspended again.Websites Displayed but when opened the contents and pages on my web,brought out account suspended....Why all this Domainking?

Donabydeco:
Gosh!! Suspended again.Websites Displayed but when opened the contents and pages on my web,brought out account suspended....Why all this Domainking?

Hi,
Please note that your website is not suspended & is currently active.

Your website is loading fine at our end. It seems like a DNS caching issue at your end. Please try clearing you browser cache & cookies.

Also regarding FTP, it is working properly at our end. I can see that our support has already replied to your query on ticket: #716714. Please check it and reply on that.

Feel free to contact us if you have any further queries.

Best Regards,
Karan
DomainKing.NG

Hello

I'm trying to send you my web documents but the website zipped file is 400mb. How do I send it cause Gmail is saying its larger than 15mb

ijezie4:
Hello

I'm trying to send you my web documents but the website zipped file is 400mb. How do I send it cause Gmail is saying its larger than 15mb

No one is replying. Domainking where are thou

ijezie4:
Hello

I'm trying to send you my web documents but the website zipped file is 400mb. How do I send it cause Gmail is saying its larger than 15mb

Hi,
Please note that you cannot send a file more than 15MB size in Gmail. So we request you to upload the file directly into cPanel by using FTP software.

You can use FTP Software like Filezilla to upload files using FTP:

https://www.youtube.com/watch?v=MCGctsHKizw

https://www.youtube.com/watch?v=Wtqq1Mn1ltA

The file size is too large so you cannot send it to us. So you can upload it in public_html folder in your cPanel using FTP. We will check it once you will be done with uploading.

Also for such issue we request you to raise a support ticket because we are not able to solve these issue here. You can raise a support ticket with your domain name from here: http://www.domainking.ng/support/. Our support team will get back to you.

Feel free to contact us if you have any further queries.

Best Regards,
Ashish
DomainKing.NG

DomainKingTeam:

Hi,
Please note that you cannot send a file more than 15MB size in Gmail. So we request you to upload the file directly into cPanel by using FTP software.

You can use FTP Software like Filezilla to upload files using FTP:

https://www.youtube.com/watch?v=MCGctsHKizw

https://www.youtube.com/watch?v=Wtqq1Mn1ltA

The file size is too large so you cannot send it to us. So you can upload it in public_html folder in your cPanel using FTP. We will check it once you will be done with uploading.

Also for such issue we request you to raise a support ticket because we are not able to solve these issue here. You can raise a support ticket with your domain name from here: http://www.domainking.ng/support/. Our support team will get back to you.

Feel free to contact us if you have any further queries.

Best Regards,
Ashish
DomainKing.NG

Am I yo upload the database there to?
Also how do I get the filezilla

ijezie4:


Am I yo upload the database there to?
Also how do I get the filezilla

Hi,
You can download filezila from here : https://filezilla-project.org/download.php?show_all=1

You can make a Zip file of your website including database and upload it directly using FTP in public_html folder. We will check it once you will be done with uploading.

You can use FTP Software like Filezilla to upload files using FTP:

https://www.youtube.com/watch?v=MCGctsHKizw

https://www.youtube.com/watch?v=Wtqq1Mn1ltA

Also for such issue we request you to raise a support ticket because we are not able to solve these issue here. You can raise a support ticket with your domain name from here: http://www.domainking.ng/support/. Our support team will get back to you.

Feel free to contact us if you have any further queries.

Best Regards,
Ashish
DomainKing.NG

can I upload Files using CPanel's Easy to Use File Manager? This FTP dey confuse me

DomainKingTeam:

Hi,
Please note that you cannot send a file more than 15MB size in Gmail. So we request you to upload the file directly into cPanel by using FTP software.

You can use FTP Software like Filezilla to upload files using FTP:

https://www.youtube.com/watch?v=MCGctsHKizw

https://www.youtube.com/watch?v=Wtqq1Mn1ltA

The file size is too large so you cannot send it to us. So you can upload it in public_html folder in your cPanel using FTP. We will check it once you will be done with uploading.

Also for such issue we request you to raise a support ticket because we are not able to solve these issue here. You can raise a support ticket with your domain name from here: http://www.domainking.ng/support/. Our support team will get back to you.

Feel free to contact us if you have any further queries.

Best Regards,
Ashish
DomainKing.NG

Look domain king what's the problem. Just logged into my account 247naijablog@gmail.com and discovrred yhat there is no crpanel for my 9jabuzz.com.ng. What happened. I can't even see my 9jabuzz again. I don't like this Oh. Please rectify this problem abeg or I'd be forced to use another client. Since 7th jan I paid I haven't hosted this my website. Please.

Why do you people not offer coupon atleast once a month?

do you have plans for dedicated server hosting??

ijezie4:
Look domain king what's the problem. Just logged into my account 247naijablog@gmail.com and discovrred yhat there is no crpanel for my 9jabuzz.com.ng. What happened. I can't even see my 9jabuzz again. I don't like this Oh. Please rectify this problem abeg or I'd be forced to use another client. Since 7th jan I paid I haven't hosted this my website. Please.

Hi,
I have checked I both your domain & hosting are available in your domainking client panel. And you can easily mange both.

For managing domains you need to click "my domains" and for hosting "my services" in the client panel.

Also your website and cpanel are working fine at our end. And I can see that our support team has already replied to your support ticket query. Please check our reply on the ticket #142020.

Please check it and get back to us if you have any further queries.

Best Regards,
Karan
DomainKing.NG

klassd:
Why do you people not offer coupon atleast once a month?

Hi,
Do you mean coupon for domain name or hosting?

Currently we are offering Upto 30% OFF on our hosting plans till the end of this month. You can check our hosting plans from here: http://www.domainking.ng/web-hosting/

Also we are offering promos on .in, .co.in domains & 10% OFF on .com.ng, .ng domains till the end of this month. For getting 10% OFF on .NG domains you can use the coupon DKNG10NG.

You can check all our domain prices from here: http://www.domainking.ng/domain-pricing/

You can also check all our offers on our offers page here: http://www.domainking.ng/offers/

Feel free to contact us if you have any further queries.

Best Regards,
Karan
DomainKing.NG

tonyx4x44:
do you have plans for dedicated server hosting??

Hi,
Thanks for your query.

Yes we working on introducing VPS, Reseller Hosting, Domain Reseller Program & Dedicated Servers in the coming month. We will offer both Managed and Unmanaged Servers on our website.

We have been working on all these for some months & we will inform all our clients when we will launch these products.

Feel free to contact us if you have any further queries.

Best Regards,
Karan
DomainKing.NG

DomainKingTeam:

Hi,
Do you mean coupon for domain name or hosting?

Currently we are offering Upto 30% OFF on our hosting plans till the end of this month. You can check our hosting plans from here: http://www.domainking.ng/web-hosting/

Also we are offering promos on .in, .co.in domains & 10% OFF on .com.ng, .ng domains till the end of this month. For getting 10% OFF on .NG domains you can use the coupon DKNG10NG.

You can check all our domain prices from here: http://www.domainking.ng/domain-pricing/

You can also check all our offers on our offers page here: http://www.domainking.ng/offers/

Feel free to contact us if you have any further queries.

Best Regards,
Karan
DomainKing.NG

Coupon for .com domain names!

klassd:

Coupon for .com domain names!

Hi,
Sorry we currently don't have any promo for .com domain.

Please note that we set our domain prices according to the prices that we get from the Domain Registries and by also keeping in mind the forex market fluctuations in case of gtld domains like .com., .net, .org etc. for which the prices are paid in USD.

And many times we offer discounts from our own end by cutting most of our profits & even taking a loss at our end when we feel that we should give an offer to our customers. But sometimes its not feasible for us to offer some discounts.

In case of .com domain the registry Verisign rarely gives any discounts on the prices of .com domains set by them. And when we offered the .com domain for very low costs last year and in 2014, it was by taking a loss at our end.

We have always tried to keep our domain prices very competitive, keeping our margin to the minimum.

I hope you understand this.

If we have any offer on .com domain in the future, we will surely notify all our clients of that.

Feel free to contact us if you have any further queries.

Best Regards,
Karan
DomainKing.NG

DomainKingTeam:

Hi,
Thanks for your query.

Yes we working on introducing VPS, Reseller Hosting, Domain Reseller Program & Dedicated Servers in the coming month. We will offer both Managed and Unmanaged Servers on our website.

We have been working on all these for some months & we will inform all our clients when we will launch these products.

Feel free to contact us if you have any further queries.

Best Regards,
Karan
DomainKing.NG

cool.. I've got my fingers crossed