I am a post paid/contract customer with Airtel on my company's platform, i.e. on my company's BES.

Lately I noticed that Airtel deducts over N5k for the BES charges ( which Airtel says is the standard charge billed my coy for the BES service)

However, before they debit me at the start of a new month for the BES, they already auto renewed my BIS data subscription of N2000, thereby doing me a total of N7000 (BES 5K and BIS 2k).

My questions are this:
a) Is the office BES not ordinarily supposed to cather for data?
b) Why would a telephone coy which should have integrity go ahead to debit for BES and BIS at the same time since both are mearnt to avail the user customer with data for his own use?
c) Is this not pure fraud especially in the event of their refusal to refund the BIS subscription charge?

u2u4:
I am a post paid/contract customer with Airtel on my company's platform, i.e. on my company's BES.

Lately I noticed that Airtel deducts over N5k for the BES charges ( which Airtel says is the standard charge billed my coy for the BES service)

However, before they debit me at the start of a new month for the BES, they already auto renewed my BIS data subscription of N2000, thereby doing me a total of N7000 (BES 5K and BIS 2k).

My questions are this:
a) Is the office BES not ordinarily supposed to cather for data?
b) Why would a telephone coy which should have integrity go ahead to debit for BES and BIS at the same time since both are mearnt to avail the user customer with data for his own use?
c) Is this not pure fraud especially in the event of their refusal to refund the BIS subscription charge?

Are you sure you didn't subscribe to airtel bis? Airtel bis to my knowledge is N1,500 and it's for prepaid subscribers. Post paid has a customer care please call them or visit their twitter or Facebook page.