Hello, I've been using this Infinix zero for a while now and it first showed me this error message (SD CARD DAMAGED) on my 16GB memory card.
I removed the 16gb SD card, moved all my files to a PC and formatted it. It worked.

I gave out the 16gb and got 32gb due to my need for more gaming space. Now this error message came again after 1week of use and that was the end of the 32GB SD card.

OK, no wahala, now I'm using my small phone memory (inbuilt oh) and now, this afternoon the phone hanged up on my gallery. On rebooting, that's it, the phone's memory is damaged.

What can I do please? I don't want to format because it won't still solve the problem as I've learnt from the past ones.

engineerpaul67:
Hello, I've been using this Infinix zero for a while now and it first showed me this error message (SD CARD DAMAGED) on my 16GB memory card.
I removed the 16gb SD card, moved all my files to a PC and formatted it. It worked.

I gave out the 16gb and got 32gb due to my need for more gaming space. Now this error message came again after 1week of use and that was the end of the 32GB SD card.

OK, no wahala, now I'm using my small phone memory (inbuilt oh) and now, this afternoon the phone hanged up on my gallery. On rebooting, that's it, the phone's memory is damaged.

What can I do please? I don't want to format because it won't still solve the problem as I've learnt from the past ones.

BACK UP ur files on computer and then format the SD. remove the SD and insert into the computer and format again. Finally copy the backed up files in to the SD and insert to fone.


twalah

engineerpaul67:
Hello, I've been using this Infinix zero for a while now and it first showed me this error message (SD CARD DAMAGED) on my 16GB memory card.
I removed the 16gb SD card, moved all my files to a PC and formatted it. It worked.

I gave out the 16gb and got 32gb due to my need for more gaming space. Now this error message came again after 1week of use and that was the end of the 32GB SD card.

OK, no wahala, now I'm using my small phone memory (inbuilt oh) and now, this afternoon the phone hanged up on my gallery. On rebooting, that's it, the phone's memory is damaged.

What can I do please? I don't want to format because it won't still solve the problem as I've learnt from the past ones.

Hi! You can take your phone to our Carlcare Service Center, our colleagues there will help you solve the problem. If you need us to send you the contact information of our service center, pls tell us the city and state you're living in now. Thank you!

alotofgrace:


BACK UP ur files on computer and then format the SD. remove the SD and insert into the computer and format again. Finally copy the backed up files in to the SD and insert to fone.


twalah

Thanks for your assist. When this happened, no memory was detected in the phone at all.even a PC won't detect it as a drive. But I fix it tho. I went to setting>storage

The I kept mounting the phone memory (with serious prayers, lol ) then it just got mounted.

Guess it's a learning for someone who gets into my shoe someday