The Federal Airports Authority of Nigeria (FAAN)
has declared Margaret Ekpo International
Airport, as the Best Airport in Nigeria.
The Federal Airports Authority of Nigeria (FAAN)
has declared Margaret Ekpo International
Airport, as the Best Airport in Nigeria.
The award according to FAAN award was based
on the Performance Management System (PMS)
rating recently concluded by the Authority’s
Department of Planning.
The PMS rating is an initiative for the Authority
to measure, monitor and improve airport
management and service quality through the
assessment of each airport with the aim of
improving travellers’ experience.
The award, which was presented by the
Managing Director of FAAN, Saleh Dunoma at a
recent event, was given in the category of Best
Performing Domestic Airport for Calabar, and
Best Performing International Airport for Kano.
Margaret Ekpo International Airport Calabar
emerged the Best Domestic Airport for the first
quarter while Mallam Aminu Kano International
Airport emerged as Best International Airport in
the country. Also, the Security Directorate of
the Authority was given the Exemplary
Performance Award for its role during the
recently concluded ICAO Security Audit.
The second award was initiated by the Authority
to encourage hard work and diligence among
staff of FAAN in the discharge of their duties of
providing safe and secure airports, improving
and standardising airport operations, instituting
minimum customer service standard, and
transforming the airports into viable commercial
and tourist centres, and customer friendly