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Nairaland Forum / Nairaland / General / Politics / Globacom At It Again. Wack Customer Service Experience (871 Views)
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Globacom At It Again. Wack Customer Service Experience by Royalty1(m): 2:51pm On Aug 16, 2015 |
Am having serious challenge with your network. I have been using this line for the past 6years so i shouldnt have this problem. I loaded on my line since 10:52am this morning 16-08-2015 #3000. I got a message fron 7017 that my line has been credited and that i even got #600 bonus but up till now, i cant make calls on my phone, cant check my account balance and cant even send a text. Each time i want to check my account balance, i get the response Sorry the operation failed. Even trying to send sms to toll free glo code isnt going through. I called customer care on 124 and one dolapo lady asked me to call interswitch on one number that is not even up to 11 digits but 10 and tell them my complain. I asked to speak with her supervisor but the lekan guy just ended the call on me. Am seriously agrieved because this single act from glo has made alot of impact in my business. to go all out on this. I need a logical solution to this. |
Re: Globacom At It Again. Wack Customer Service Experience by adeyemi97(m): 2:55pm On Aug 16, 2015 |
Sorry, they can be so annoying |
Re: Globacom At It Again. Wack Customer Service Experience by Nobody: 2:55pm On Aug 16, 2015 |
Glo is just useless. Am nt enjoying dia network services |
Re: Globacom At It Again. Wack Customer Service Experience by Cutehector(m): 3:16pm On Aug 16, 2015 |
islandprincess:so wad do u want to do nw? Port na.. |
Re: Globacom At It Again. Wack Customer Service Experience by donholy28(m): 3:24pm On Aug 16, 2015 |
Its owned by a Nigerian shm |
Re: Globacom At It Again. Wack Customer Service Experience by Nobody: 3:48pm On Aug 16, 2015 |
why not port? |
Re: Globacom At It Again. Wack Customer Service Experience by moski5(m): 3:52pm On Aug 16, 2015 |
call NCC For free 622 and report em
they will call yu n apologize
Mon-fri |
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