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CPC Orders MTN To Pay 1.85m Naira To Promo Winner - Phones (2) - Nairaland

Nairaland Forum / Science/Technology / Phones / CPC Orders MTN To Pay 1.85m Naira To Promo Winner (14570 Views)

NCC Orders MTN, Glo & Airtel & Others To Extend 30-day Data Expiry Period / MTN To Acquire DSTV And Gotv / MTN To End Blackberry Services In Nigeria On January 27 (2) (3) (4)

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Re: CPC Orders MTN To Pay 1.85m Naira To Promo Winner by menix(m): 1:52pm On Feb 11, 2016
that man must be a warri man...

the warri man nd MTN plan to deceive us, now the warri man don deceive mtn...

3 Likes

Re: CPC Orders MTN To Pay 1.85m Naira To Promo Winner by Nobody: 1:53pm On Feb 11, 2016
grin

1 Like

Re: CPC Orders MTN To Pay 1.85m Naira To Promo Winner by 4just: 1:54pm On Feb 11, 2016
[b][/b]MTN -- Mago-mago Telephone Network.

God don catch una
Re: CPC Orders MTN To Pay 1.85m Naira To Promo Winner by dokunbam(m): 1:55pm On Feb 11, 2016
SylarsMcQuins:
Lol.. MTN with Gbese eveywhere...

cheesy
MTN don suffer, MTN everywhere dey, gbese deey
Re: CPC Orders MTN To Pay 1.85m Naira To Promo Winner by onetoone: 2:01pm On Feb 11, 2016
At least I still got N10,000 free credit for registering my Sim,no matter what mtn still deserve to be applauded

1 Like 1 Share

Re: CPC Orders MTN To Pay 1.85m Naira To Promo Winner by kwencypresh(f): 2:03pm On Feb 11, 2016
kennyman2000:
Nice one.

Consumer protection should also do something about these banks overcharged #50 stamp broad day light stealing.

Here's the link...

https://www.nairaland.com/2925069/customers-lament-banks-begin-stamp#42813771
i recieved d same text from my bank yesterday
Re: CPC Orders MTN To Pay 1.85m Naira To Promo Winner by Nobody: 2:04pm On Feb 11, 2016
maximunimpact:
CPC has directed MTN Communications Limited to pay 1.85 million Naira to one of the winners of its Ultimate Wonder Promo for lack of due diligence.

The order of the Consumer Protection Council (CPC) came on the heels of a complaint brought by Mr Omeje Fidelis against the mobile telecommunications giant that he had been underpaid after he was declared winner of two million Naira in the said sales promotion held in 2012

According to Omeje, he participated in the promo and was called through MTN line 180 on October 10, 2012, that he had won two million Naira in the Ultimate Wonder Promo and that on October 12 of the same year, he got a text message informing him of the presentation ceremony fixed for October 19 at the Nicon Luxury Hotel in Abuja, Nigeria’s capital.

The complainant asserted that during the said ceremony, he was presented with a dummy cheque of two million Naira with his name on it while he was interviewed as well as paraded before the media and the world as a winner of the said amount.

He recounted further that he was stunned to receive another call from MTN line 180 on November 2, 2012 that his winning was 150,000 Naira and was thereafter, given a Verve ATM card for that amount.

In its response to the Council’s intervention, MTN denied the claim of Omeje, saying that he was from the on-set informed that his winning was 150,000 Naira and that the complainant deceitfully presented himself when winners in the two million Naira category were called forward on the day of the prize presentation.

The company stated further that Omeje’s antics were discovered at the verification of winners, which was done after the ceremony and he was thereafter, contacted through its 180 line on his misrepresentation pursuant to which he apologised.



But the CPC demanded for the call data of the communications of October 10, 2012, when Omeje was informed of his winnings of 150,000 Naira but MTN failed, refused and neglected to comply with the request made both in 2012 and 2016.

In its orders, the Council frowned at the consistent refusal of MTN to provide “the call data records evidencing details of communication with the complainant”, declaring that “in the absence of this material evidence, which is solely in the possession of the respondent, the CPC must resolve the issue in favour of the complainant”.

It further declared that “the process of the MTN Ultimate Wonder Promotion whereby the verification exercise was conducted after winners were identified, declared and winnings presented publicly is grossly flawed, lacking in transparency, inequitable and apparently calculated to deceive consumers”.

The CPC, on the strength of these observations, directed the MTN to pay within 14 days of receipt of its order, the sum of 1,850,000 Naira “Being the unpaid part of the two million Naira prize won by the complainant in the 2012 MTN Ultimate Wonder Promotion”.

Commenting on the issue, the Council’s Director General, Mrs Dupe Atoki, reaffirmed the obligation of businesses to desist from promos that are not honest, transparent, equitable and faithful or designed to deceive consumers.

http://www.financialwatchngr.com/2016/02/11/cpc-orders-mtn-to-pay-1-85m-naira-to-promo-winner/

And yet some troglodyte will try to impress upon me that there's no judicial system working in Nigeria.
Re: CPC Orders MTN To Pay 1.85m Naira To Promo Winner by Spybradd: 2:08pm On Feb 11, 2016
One chance network..
in other news,One chance porting,hehe.

Re: CPC Orders MTN To Pay 1.85m Naira To Promo Winner by vivaciousvivi(f): 2:08pm On Feb 11, 2016
2016 is just not MTN's year lipsrsealed - FG, Etisalat and now this
Re: CPC Orders MTN To Pay 1.85m Naira To Promo Winner by Nobody: 2:10pm On Feb 11, 2016
MTN and APC are bothers in propaganda..
Re: CPC Orders MTN To Pay 1.85m Naira To Promo Winner by Nobody: 2:20pm On Feb 11, 2016
chiefobdk:
I always care to tell anyone dat listen. stop calling mtn customer care 180. they will always deny Ur call anytime. send dem emails and copy to consumers protection. those guys Still work for Nigerians.

I remember wen mtn zapped1500 from my phone. claiming I used it to browse even wen I still 've about 600mb. I called they did nothing. visited there office they did nothing. they I sent them email and copied consumer protection. consumer protection replied me within two hours. then mtn replied me within 30 mins of cpc email. ( after cpc must 've contacted me).
they refunded my 1500. called me to apologize. actually I shurned d mtn staff never to call me working hour. still called back to apologize.

fvck mtn.

Please give me the CPC email..
Re: CPC Orders MTN To Pay 1.85m Naira To Promo Winner by amiskurie(m): 2:29pm On Feb 11, 2016
This guy messed up biggg time,just sue dem for 4billion Naira.
Re: CPC Orders MTN To Pay 1.85m Naira To Promo Winner by capitolarena(m): 2:36pm On Feb 11, 2016
Thank God I Don port to etibaba. ..fast browsing no dullingz
Re: CPC Orders MTN To Pay 1.85m Naira To Promo Winner by chiefobdk(m): 2:36pm On Feb 11, 2016
Naughtysite:

Please give me the CPC email..


 customerportal@ncc.gov.ng
Re: CPC Orders MTN To Pay 1.85m Naira To Promo Winner by capitolarena(m): 2:37pm On Feb 11, 2016
Thank God I don port to etibaba
Re: CPC Orders MTN To Pay 1.85m Naira To Promo Winner by Chukzyfcb(m): 2:44pm On Feb 11, 2016
Mtn na thief na, naso I recharge my BIS lastweek thursday, the nextday MTN expire am ooo....I call 180, dem say make I wait. Naso I wait till monday I come vex subscribe again. E no reach 6hrs MTN expire on purpose AGAIN....2K in 4days....Omo I no gree oo, I call like 20customer care, na only 1 kinda agent come gree refund me only 1k. The other 1k bis don go...na sara! MTN ndi oshi. #atall atall na I'm bad pass

Re: CPC Orders MTN To Pay 1.85m Naira To Promo Winner by Ephemmm: 2:45pm On Feb 11, 2016
kallmemrB:
Good for them...Yeye MTN scamming peeps since 800 A.D

Dem plenty now: even Peak Milk Promo, etc na fake.
Re: CPC Orders MTN To Pay 1.85m Naira To Promo Winner by nan1: 3:02pm On Feb 11, 2016
MTN PAY THIS GUY AND STOP EMBARASSING UR SELF
Re: CPC Orders MTN To Pay 1.85m Naira To Promo Winner by Gabriel6(m): 3:05pm On Feb 11, 2016
I have had dis s
Re: CPC Orders MTN To Pay 1.85m Naira To Promo Winner by nanauju(f): 3:06pm On Feb 11, 2016
chiefobdk:
I always care to tell anyone dat listen. stop calling mtn customer care 180. they will always deny Ur call anytime. send dem emails and copy to consumers protection. those guys Still work for Nigerians.

I remember wen mtn zapped1500 from my phone. claiming I used it to browse even wen I still 've about 600mb. I called they did nothing. visited there office they did nothing. they I sent them email and copied consumer protection.
consumer protection replied me within two hours. then mtn replied me within 30 mins of cpc email. ( after cpc must 've contacted me).
they refunded my 1500. called me to apologize. actually I shurned d mtn staff never to call me working hour. still called back to apologize.

fvck mtn.
Pls do u have the email consumer protection?
Re: CPC Orders MTN To Pay 1.85m Naira To Promo Winner by Gabriel6(m): 3:14pm On Feb 11, 2016
I have had dis story b4. Me afta going through alot MTN finaly gave me the 2million i won in 2013 in MTN cash smash promo. Afta runnin from office to office they finaly gave it to me on 4th of january dis year. May God help u too my broda
Re: CPC Orders MTN To Pay 1.85m Naira To Promo Winner by purityval(m): 3:41pm On Feb 11, 2016
God don pick mr Omeje call.
Mtn una own na missed call.
Re: CPC Orders MTN To Pay 1.85m Naira To Promo Winner by purityval(m): 3:43pm On Feb 11, 2016
God don pick mr Omeje call.
Mtn una own na missed call.
Re: CPC Orders MTN To Pay 1.85m Naira To Promo Winner by Consultville(m): 3:47pm On Feb 11, 2016
Omo see me see sense, you don teach me. Jah bless you and your generations

chiefobdk:
I always care to tell anyone dat listen. stop calling mtn customer care 180. they will always deny Ur call anytime. send dem emails and copy to consumers protection. those guys Still work for Nigerians.

I remember wen mtn zapped1500 from my phone. claiming I used it to browse even wen I still 've about 600mb. I called they did nothing. visited there office they did nothing. they I sent them email and copied consumer protection. consumer protection replied me within two hours. then mtn replied me within 30 mins of cpc email. ( after cpc must 've contacted me).
they refunded my 1500. called me to apologize. actually I shurned d mtn staff never to call me working hour. still called back to apologize.

fvck mtn.
Re: CPC Orders MTN To Pay 1.85m Naira To Promo Winner by Eddee(m): 3:49pm On Feb 11, 2016
overdrive:
MTN duping Nigerians everywhere they go.

Nice one- couldn't have come up with anything better!
Re: CPC Orders MTN To Pay 1.85m Naira To Promo Winner by akagson: 3:51pm On Feb 11, 2016
chiefobdk:
I always care to tell anyone dat listen. stop calling mtn customer care 180. they will always deny Ur call anytime. send dem emails and copy to consumers protection. those guys Still work for Nigerians.

I remember wen mtn zapped1500 from my phone. claiming I used it to browse even wen I still 've about 600mb. I called they did nothing. visited there office they did nothing. they I sent them email and copied consumer protection. consumer protection replied me within two hours. then mtn replied me within 30 mins of cpc email. ( after cpc must 've contacted me).
they refunded my 1500. called me to apologize. actually I shurned d mtn staff never to call me working hour. still called back to apologize.

fvck mtn.
Nice. Pls how do I contact this cpc?
Re: CPC Orders MTN To Pay 1.85m Naira To Promo Winner by paycash: 4:48pm On Feb 11, 2016
The game is no longer as usual.

Re: CPC Orders MTN To Pay 1.85m Naira To Promo Winner by kaykad: 5:05pm On Feb 11, 2016
Oya give us the email address of the customer protection pple
chiefobdk:
I always care to tell anyone dat listen. stop calling mtn customer care 180. they will always deny Ur call anytime. send dem emails and copy to consumers protection. those guys Still work for Nigerians.

I remember wen mtn zapped1500 from my phone. claiming I used it to browse even wen I still 've about 600mb. I called they did nothing. visited there office they did nothing. they I sent them email and copied consumer protection. consumer protection replied me within two hours. then mtn replied me within 30 mins of cpc email. ( after cpc must 've contacted me).
they refunded my 1500. called me to apologize. actually I shurned d mtn staff never to call me working hour. still called back to apologize.

fvck mtn.
Re: CPC Orders MTN To Pay 1.85m Naira To Promo Winner by chiefobdk(m): 6:08pm On Feb 11, 2016
kaykad:
Oya give us the email address of the customer protection pple


as Ur boy wey I be na.
Re: CPC Orders MTN To Pay 1.85m Naira To Promo Winner by tonnelo: 6:12pm On Feb 11, 2016
mtn doping Nigerians since 2001
Re: CPC Orders MTN To Pay 1.85m Naira To Promo Winner by chiefobdk(m): 6:19pm On Feb 11, 2016
customerportal@ncc.gov.ng
Re: CPC Orders MTN To Pay 1.85m Naira To Promo Winner by andyanders: 10:27pm On Feb 11, 2016
Anyone who does not know that MTN is fraud is just not alive. MTN is another devil that Nigeria brought from South Africa

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