Good day,

I am a computer engineer and I happen to be a co-founder of an i.c.t. startup in Nigeria. With the new #buyNaijaGrowTheNaira we opted to move our services to Nigerian hosting companies. Our choice came down to Smartweb.com.ng, and the regrets, downtimes and even things as simple as the captured screen attached were issues we faced while we have (because we are still working on transferring our domain, still with drama) our hosting with them. I am not here to openly point a woe to them, but as a community I thought it wise to share this knowledge to avoid other webmasters from suffering avoidable issues such as this.

Please, if you have other options for hosting that can guarantee quality and service, my team and I would be really grateful to use their / its service.

Thanks

They are for real. Take that from me

@Destined2win, I respect the fact that they (smartyweb.com.ng) have a customer care unit that tells you your problem has been solved only for your site to go on and off.
Being real means offering the service / services as promised. Not part of the service, I believe that is what hosting companies are to offer. Not to bloat over foreign companies, but it really is disheartening when your client calls you in the middle of a presentation to tell you that your website is off. Better companies apologise before hand, averting you embarrassment and instilling confidence in you when responding to customer complaints, because you do not only know what went wrong but also for how long.

@Destined2win I highly advocate for Nigerian products, but when we see errors in them, its only right; we call them out and allow the company / (ies) work on their flaws or not promise offers they cant afford to meet up to.

hmmm.... I cannot vouch for any Web Hosting company in Nigeria

I will rate their customer support 50% but they are for real. A better option is whogohost.com. i actually made my client leave her UK host for those guys.

Honestly Smartweb needs to review the efficiency of their customer service/technical team.

coolsix:
hmmm.... I cannot vouch for any Web Hosting company in Nigeria

It really is embarrassing when we have very beautiful and talented set of young aspiring developers, whaling away talents cause of these so called hosts.

mikkytrio:
Good day,

I am a computer engineer and I happen to be a co-founder of an i.c.t. startup in Nigeria. With the new #buyNaijaGrowTheNaira we opted to move our services to Nigerian hosting companies. Our choice came down to Smartweb.com.ng, and the regrets, downtimes and even things as simple as the captured screen attached were issues we faced while we have (because we are still working on transferring our domain, still with drama) our hosting with them. I am not here to openly point a woe to them, but as a community I thought it wise to share this knowledge to avoid other webmasters from suffering avoidable issues such as this.

Please, if you have other options for hosting that can guarantee quality and service, my team and I would be really grateful to use their / its service.

Thanks

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