A very sad passenger shared this on her Facebook page this morning....


This a letter to Arik Air to complain abiut the flight from Angola to Nigeria on Wednesday the 20th of April. First of, this flight was to leave Luanda at 2:00am. It was delayed till about 4:00am with no explanations given at all. Bear in mind that we had children flying that time of the night.
Ok. Got into the plane and the toilet smells worse than a pit laterine. This is an international flight for goodness sake!! If this was all I wouldn't come here to write, I would keep quiet as we all do in Nigeria but no it wasn't.
We arrived about 7:00am. Exhausted from a very turbulent flight. Passed through immigrations very smoothly and started to wait for our luggage. Please take note that we were basically the first people to be there at the time so we can't say it was because other luggages from other flights were also coming through. After waiting for over 2 hours. The truth came out! Our luggage was left behind in Luanda. Why??
Every single piece of my baby's clothing, food, wipes, drugs, toys, toiletries and anything else you think a baby will need. All left at your airport in Luanda. Do you know the implication of this? I came into Lagos and instead of relaxing we had to go out looking for clothes amongst other things.
We were assured of getting our luggage today. This morning my husband has called and was told it would not be till Sunday. Is this even right? In this economic crunch why should we be forced to buy things that we already have? Why can you guys not be professional for once?
Because you are used to Nigerians accepting nonsense.
Please I want my luggage back. And I expect nothing to be missing from it. Not even one item.

O.I

Arik will never sit up... Dont we have a regulatory body? well? what is the role and function of FAAN. Fvck Arik....

It's really unacceptable! The way this airline treats it's customers. I wish we could make them compensate passengers for delayed luggage and cancelled flights. Such occurences have become a norm and sadly, Nigerians are accepting the rubbish these guys at Arik dish out on a daily basis. I wish this would go to the front page...

All I have to say in this case, is MODS; please !please!! FP this is certainly unacceptable anymore ,it's too much biko. If they are not called to other now, Arik Airline obnoxious excuses continues

Which Nigeria matters dey Angola sef?

Oro yi su mi o, Nigerians all over the place in different countries and their actions are used as a yardstick for other Nigerians who have no inkling of who they are or what they might be doing.

Just a rant, not referring to the op.

Abi some Nigerians are of Angolan descent ni?

itstpia8:
Which Nigeria matters dey Angola sef?

Oro yi su mi o, Nigerians all over the place in different countries and their actions are used as a yardstick for other Nigerians who have no inkling of who they are or what they might be doing.

Just a rant, not referring to the op.

Abi some Nigerians are of Angolan descent ni?

It's just a rant until it happens to you.

Its unfortunate, we Nigerians have to up our game. Excellence in every thing should be our motto.